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Bürger- und Tourist-Information

3.5 (2 reviews)

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Schloss Neuschwanstein

Schloss Neuschwanstein

4.1(338 reviews)
90.8 km

If this Castle was good enough for Walt Disney....should good enough for all of us!…read more Awesome over the top Castle with gorgeous designs inside. If you are a Richard Wagner fan this place has tons of homages to the famous classic composser. Stunning views. visit the bridge above for another great vantage point. There is a simple tour you get using a listening device and it is well worth the effort. Highly recommend.

Neuschwanstein Castle itself is absolutely beautiful, but unfortunately the overall tour experience…read morewas very disappointing and there is a lot that could be improved. We took the horse-drawn carriage up toward the castle, which was a fun experience and the horses were adorable. Just be aware that the carriage does not take you all the way to the castle -- you still have an uphill walk afterward to reach the entrance. One thing I really didn't understand was the amount of horse poop all over the road. There didn't appear to be any type of bag or collection system behind the horses, so as you're walking up and around this incredibly popular tourist attraction, you're literally dodging piles of horse poop along the road. With the number of visitors and carriages going through here, it seems like there has to be a better system for keeping the area clean. Our castle tour was scheduled for 1:40 PM, and even though we arrived about 40 minutes early, we weren't allowed inside until our exact tour time. Once inside, there are several flights of stairs before reaching the tour area. That normally wouldn't be an issue for us, but we were traveling with my 70-year-old in-laws, who simply needed a little extra time on the stairs. It would have been helpful to allow guests inside a few minutes early so anyone who needs additional time could make their way upstairs without being rushed. What was especially frustrating was that the tour started before our entire group had even made it upstairs and gathered together. The guide moved very quickly, spoke extremely fast and didn't consistently wait for everyone to enter the room before beginning the next explanation. At times she was so far ahead that the audio through the speaker was going in and out. The tour groups also felt much too large. Splitting the groups in half would make a huge difference. It would give people time to actually enter each room, see what is being discussed and hear the information before being moved along. The castle itself is gorgeous and I'm glad we saw it in person, but the tour didn't provide nearly as much information as I expected because everything felt so rushed. Between the tour organization, accessibility/pacing issues and the conditions along the carriage route, there is a lot of room for improvement here. Beautiful castle, but based on our experience, I would not recommend the tour.

Photos
Schloss Neuschwanstein - Amazing views on the way to the castle

Amazing views on the way to the castle

Schloss Neuschwanstein - From Mary's Bridge.

From Mary's Bridge.

Schloss Neuschwanstein - Schloss Neuschwanstein

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Schloss Neuschwanstein

Schaezlerpalais

Schaezlerpalais

3.8(5 reviews)
0.4 km

After hearing about the treasures in a magnificent baroque palace very near our hotel, we decided…read moreto invest part of our Saturday in Augsburg there. The first disappointment was not being able to buy the tickets with our credit card - another sign that those in charge of some tourist attractions in Germany are still very provincial. We opted for the audio guide - a big mistake. Audio guides should be a help for visitors to see things they might miss, but this guide was full of names and dates without nearly enough info about the actual pictures we were looking at or the rooms we walked through. Too much of the art museum seemed to be in a state or renovation with poorly lit paintings in the gallery part and a weird kind of open heating system spewing out smoke in the monastery part attached to the palace. Distracted by all the oddities, we ended up missing one of the most famous paintings: Albrecht Dürer's portrait of Jakob Fugger, a very rich merchant from Augsburg's time in the limelight in the 16th century. Only from the outside could we appreciate the length of the structure with the palace-monastery extension taking up an entire big block. At least the rococo ballroom with its mirrors and gilt walls was impressive, maybe especially so since we were there alone on a brilliantly sunny Saturday in early February. At least we could imagine the room also impressing Marie Antoinette, who evidently danced here for the palace-warming party a few hundred years ago. After an hour, we'd seen the whole place but then had to wait for someone to open up the room where we had to leave our bags. The café seemed more a parody with the couple of small tables and very uncomfortable looking chairs in a room next to the bookstore/ticket office, so we chose instead to rest our feet and our ears in the sunshine outside gazing at the gardens, which themselves seemed somewhat modest for a magnificent baroque palace, but then we had lowered our expectations sufficiently by the end of our hour in the Schaetzlerpalais.

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Schaezlerpalais
Schaezlerpalais
Schaezlerpalais

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Bürger- und Tourist-Information - travelservices - Updated October 2026

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