I visited this bakery in a few weeks ago and the service was terrible. The person serving me took such a long time to gather my order and when I mistakenly took someone else's drink because it was placed in front of me, her colleague was extremely rude to me. It was very embarrassing because the cafe was full and people were then paying attention as a result. Both colleagues were then talking to each in German while myself and my mother figured out the order ourselves. With the only tiny surface available which is inconveniently placed before the card machine, my mother tried to put a lid on her coffee and a rude insensitive customer pushed into her to pay and the coffee spilled all over her hand. The person behind the counter said nothing and only thing she did was hand over a dirty cloth.
It was the worst service I have ever had in a cafe, which is a pity because the goods they sell are of high quality. read more