This is for the San Francisco, CA location because I can't find the review page for it…read more..
I was pleasantly surprised by my experience with ONLC ! To be honest, I was a little skeptical and hesitant since most of the reviews at the other locations did not seem to be as nice.
I signed up for ONLC because I was trying to find a place that offered in-person, live training for Google sheets. I was bummed to find out that it actually wasn't in-person training that was offered, but I'll share more later as I still quite enjoyed the instructional format.
Someone named Laura emailed me 2 days before the class, letting me know about instructions into the building where the class would be held, and connecting me with a contact person. Around this time, I was also emailed some data and the manual for the class.
Since the class started at 7:00 am PST (because the instructor was on EST), I had to head out quite early to get to San Francisco by 6:45 am ish to park and meet the contact person, since I live in the south bay. Laura had already let me know about where to park (as well as pricing), and the contact person was ready to meet with me on the 35th floor of the building where the SF location is.
The ONLC office is small, with only two workstations set up, and nothing else. I was the only student that day, which I quite preferred as an introvert. The contact person made sure I was comfortable, and let me know where the restrooms and breakroom was. He also gave me an elevator key and the room key to the ONLC office, and let me know about special things such as the Jabra device and how to communicate with the instructor. The skyscraper that ONLC is in is basically just tons of offices that are rented, and so the ONLC office is one of many offices on that 35th floor. Unfortunately, the ONLC office was a room that didn't have windows, but some that were unused did, so I got to check out the view from those unused rooms.
The computers were already set up remotely. There were 3 monitors: 1 monitor with the manual, 1 for my workspace that the instructor could see, and 1 that was the instructor's screen where we could follow along. The instructor spoke very clearly, and she was knowledgeable and enthusiastic about the topic. Also there were only 4 students total, so it made it easy for the instructor to track our progress, as she could see all of our screens on her end. Even though it was not a live training, it really felt like the instructor was doing her best to keep us all on track, help us out, and make sure nobody was behind.
There were 3 breaks, one 10 minute one around 8:00 am ish, a 1-hr one around 10 am ish, and another 10-minute one around 12:30 pm ish. The entire course lasted until about 1:30 pm PST.
I think it could be nice to sign up for another ONLC course at the San Francisco location ! I only wish the class wasn't so early as I know it was following the EST time zone. Maybe next time I could just do the remote option as well, but it was also nice having everything set up already at the San Francisco Office.