I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

The technician I had months ago did an exceptional job. Phenomenal even…read more However, today the customer service team needs an overhaul. Their communication with customers is subpar, at best. I scheduled an appointment around 9am. By 4pm I had to call and ask where the technicians were because not one "customer service" or "dispatcher" called to provide an update until after I called them. All they can do is say they understand, and couldn't even guarantee they could have me a technician the next day. As a customer I would like to think their service would be better. Not to mention HVAC is not cheap, so this is certainly not a "get what you pay for" quality review. At least offer compensation for your failure to deliver.

Transou was very responsive and all of my interactions with them were positive. John replaced an…read moreoutdoor spigot which was original to the house (50+ years) and had been leaking for a while). He also replace the on/off know with a more user friendly shut off handle. The cost was a bit pricey but everything else is these days. I would use them again.

Transou's has a renovations department that does design/ create and install! We had an emergency…read moreissue where our kitchen sink literally collapsed. We desperately called plumbers all over who said "sorry " they don't do this work. But at the last minute Transou's saved the day! Thank you Daniel Everett who worked last night and finished the job this afternoon.

Luis Medina was amazing! He recognized the issue and fixed it in record time. Ask for him by name!read more

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and…read moreinstalled a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing. I will definitely call Mr. Rooter Plumbing in the future.

Justin is the most ethical and honest man I have met in the service industry. Plumbing is something…read morethat we all worry about being taken advantage of but he proved that there are good guys out there!

After seeing so many positive reviews and wanting to support a small veteran‑owned business, I…read morecalled several times and left voicemails. I never received a response. If this is how new customers are treated, I hope you already have all the business you need.

Install water flow valve . This guy left a big mess -water and mud all over the floor . It was…read moreraining and he did not even try to clean his shoes or put a cover on them Also as he's leaving he says "bad news I need to replace the main shut off valve for the water that's in basement. He then says that will be an extra $200 ! On top of the original bill bringing total to almost $500 ! Also left screws attaching tank to toliet loose and tank wobbly. Never had a problem with this little gate valve before .

We needed our waterline repaired after a contractor hit it and did a poor job repairing it. All…read moreStar was here first thing next morning. He had the repair done correctly in a short time. Then we discovered our water lines were clogged up with mud and debris, and he engineered a solution to clear the lines out. We now have water, and we are very happy. Dakota is punctual, detail oriented, and good with communication.

I called and spoke to someone and asked to have a dishwasher installed. I asked approximately what…read morethat may cost and was told around $275-$300. Why doesn't the person answering the phone know the upfront cost? Austin arrived on time and advised of their upfront cost to install a dishwasher. $698 to install a $500 dishwasher is beyond ridiculous. Yes I paid because I didn't want any further delays with the project. I am a repeat customer but I will not again

Severa years ago we used Martin Bradley Plumbing on an extensive job and was very satisfied…read more Apparently they are under new management. Our leak was a backup that needed to be flushed out. Our call went from 10:30 review as what was to be done, the flush done and on his way before 12:00 noon. The fee for the hour plus was $450. Was told they charge by type of job. This was our second time calling, will not be a third. I d not live in CA, but Greensboro