I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

Cute little boutique with women's and children's clothing and accessories. There were also some…read moresmall household items including candles, mugs, and kitchen towels. There was nothing in here that was plus sized, so I was bummed. Unique earrings that were a bit pricey, $14 for the cheapest pair. They recently opened and are looking to expand their inventory.

I absolutely love Whimsy Whoo! the location is great because you can get your nail, lashes and hair…read moredone all at the same tIke!

Whimsy Whoo is defiantly one of my favorite boutiques in Northwest Arkansas!! They have their…read moreprecious boutique inside Midtown Mall and it is FULL of trendy clothing! Not to mention there is an entire Razorback STORE full of clear cross body bags and Razorback T-shirt's cute Razorback sweatshirts, and Razorback accessories! They have SO many sweaters for this crazy Arkansas weather. If you haven't been you should go!! Such a fun experience in Springdale!!

Young sales associate today was friendly and helpful with finding a local gift. This shop has a…read moregood selection of unique gifts and cute women's clothing.

Such a cute boutique on the Bentonville square! Affordable clothes with a great sale area. Cute…read morejewelry, gifts, & it's laid back. The staff is friendly but not in-your-face. From chunky sweaters to dainty shirts, there's something for everyone. There was a small wall but full of cool Razorback shirts on display. Probably one of the more affordable boutiques in the area.

I was hesitant but then my sister and I went in to try it out. IT IS AWESOME! They have name brand…read moreclothes like torrid, lane Bryant, Maurice's etc and for cheap! They sort the clothes by size in clothes rack. Both of us found a few outfits me a size 18-20 and my sister size 14-16. And super cute changing rooms that are clean!

Love the selection of clothes. Lots of cute stuff in there for plus size women too. The only…read moreproblem I've had there are the employees. It's not that they are rude, it's that they are not helpful. There seems to be more socializing between the employees rather than seeing to the customers needs. I hope it changes because I love the store but I need help putting outfits together and the girls that work there will not help even if asked.

If you've not experienced one of these stores, you probably should be forewarned about what to…read moreexpect. I am one of those ridiculous bargain shoppers who gets a thrill looking for the good deal. In this store there are definitely some amazing deals to be had for clothing, but there is a lot of work to get to it. This is where retail outlets send the absolute last things remaining, so you have to appreciate much of what ends up here has minor damage, or not so minor damage, or may have been miss-sized or made incorrectly or something to account for the fact it was sold for pennies on the dollar. But mixed in with all this damaged stuff are the jewels that you'll have to have a lot of time and patience to find. I recommend getting on their mailing list, as they will tell you when they have large events, and you get additional discounts on occasion. I have attended these events when they got a giant shipment of swimwear and have picked up swimwear in hard to find sizes for $3-4 a piece. I've gotten formal dresses for $10-15, nice brand shoes for $10-$20, name brand workout ware for $3-8, etc etc. My last trip through I got 2 French Connection brand sweaters that retail for $120 for $15 each. So if you are a person who finds thrill in the hunt, and has the time to hunt, come check this out and get on the mailing list. Just be sure to try on everything and go over it very carefully, as sometimes the damage is not immediately obvious. Happy Hunting!

Great local shop for men's clothing. Great selection and excellent service. Casual atmosphere with…read moreno pressure from sales team.