My experience has been mediocre at best. I think that the Imagine Charter schools should have more than one place to purchase uniforms from. I find the shirts to be very expensive. I also found that they shrink if you put them in the dryer so to avoid that, I end up having to hang them to air dry. read more

Horrible when it comes to buying uniforms for your children. This establishment has monopolized PG county and no other location has the chartered schools uniforms. They are hardly in stock. Never open during convenient hours. The uniform materials are cheap and do not withstand multiple washings since the clothes threads unravel, shrink, and the bow ties break easily. The owners there work in the store as well and say one thing but they lie and cover up the fact they dont order enough uniforms and sizes. I will be very happy as a parent when another uniform store will become competition with better quality, quantity, service, and hours. read more

I've had to shop at By Grace for my kids uniforms the past 3 years. Every time I go in there I leave disgusted. This last encounter has done it for me. There's normally 3 people in the store, 2 woman, one older and a man. We went in about 6pm on a Sat. My kids and I went straight to the uniforms for their school. As I was picking shirts from the wall 1 of the woman came over and began to reach into the same crate and was started check the sizes. She literally just reached in front of me... when she caught the look on my face she said oh excuse me, just looking for a size. Because this is the only store that carries their uniform, I took a breath and let it go. We went to the register and waited for the same woman to ring up the items. While she was doing that my son (11) and daughter (9) walked over to a rack and began looking through the shirts. The older woman said to my son "don't touch the clothes" I asked "what is he going to do to them?" She said "his hands might be dirty and if he soils the clothes we won't be able to sell them." I then asked was she insinuating that my son looked dirty and his bare hands could soil a dark green shirt just by touching it?" She replied I'm not going to get into it with you. I told both women they were rude and should work on their customer service skills. I didn't buy anything that day and I won't give them any of my money again! I think it's absolutely pathetic that there's only one place to order these uniforms. The quality is mediocre and it's expensive. The clothes stain and shrink. And on top of that the folks that run the place are rude! I've not had one pleasant experience them. So done with this black owned and operated establishment. read more