Wanted a professional to sharpen the swedge (false edge) on my Joker 9.45 bowie. Really wanted to…read moregive Serenity 5-stars. The good news is the apex was perfectly aligned with the point and they did not burn the steel. The right cheek of the swedge was perfect while the left was a bit off at the point. Not too bad cosmetically. Turnaround was 5 weeks. I'd have been happier if they had managed this turnaround expectation. Easy to do business with. So very good, but not great. I would do business with this vendor again.

I cannot recommend this knife shop highly enough! Russel and his team are true masters who clearly…read moretake a ton of pride in their craft. Every visit feels personal, and they go above and beyond to help you find exactly what you're looking for, whether it's a custom fixed blade, a high-quality kitchen knife, or even a beautifully crafted sword or katana! This shop is a true hidden gem in The Heights of Houston, Texas. Their knowledge, skill, and genuine passion for what they do shine through in every interaction and every piece they create. Every experience I've had here has exceeded my expectations, and it's clear that they care deeply about their customers and their work. I will absolutely be returning soon--and I'm already looking forward to it! If you're seeking exceptional craftsmanship and an unforgettable experience, this is the place to go.

Took our Toro Timemaster lawn mower to Gill's Small Engine for a belt replacement today. Very…read moreknowledgeable staff. Service was quick and efficient. Thank you for your rapid response and friendly service. R. Harris, Texas City

The people at Gill's solved our problems with two STIHL tools within 35 minutes. They asked if we…read morecould wait and they offered to work on the problems immediately. They were successful with making all the necessary adjustments and repairs then asked me to test both items to insure I was satisfied. I have a lot of appreciation and respect for people that treat customers so well. I highly recommend them.

I read the reviews and then called the shop. John was straight up and to the point after explaining…read morewhat my mower was doing. I knew getting the warranty work done probably was a stretch since the mower wasn't stored for the winter correctly. John said he could have it done by the end of the day I said that would be great I came from Texas City and just give me enough time to get here before you close. We chatted a little bit more and John asked if I had time to wait he would get it done for me. I waited even got to watch as he worked on the mower! I drove by two other shops in Dickinson that were closer but I will return here for any of my small equipment if John can do the work!

I went to The Mower Shop for a new ignition switch for my lawnmower. It's a part only carried by…read morespecialty shops and not available at the big box stores. After John saw the part, he told me exactly how to fix it and not buy a new one. He even told me the trick to getting it mounted correctly again since it's magnetic and must be a specific distance from the flywheel. I told him thanks so much and told him I'd be back to buy the new one if I couldn't fix my current one. Well, I fixed it so I didn't need to go back. John provided EXCELLENT customer service even though I didn't spend a dime. I can promise him this...when I do need to buy something, I'll come back to his shop and buy it. Thanks, John. You're customer service was second to none.

Mobile knife sharpening - Super convenient for your kitchen knives, very sharp results…read more Bob has a full business selling knives, but shows up at the Bayou City Farmers Market most Saturdays to sharpen your knives. He finishes in 5 - 10 minutes which is SO convenient if you use your kitchen knives frequently. Sharpening a cleaver, two 8-inch, and one 10-inch chef's knives cost $25, which in my experience is excellent value given how quickly they were sharpened. The knives were sharpened enough to cut paper smoothly, and cut very small shreds of paper. I have one complaint, and it's not minor. My once serrated knife is now sharp (not as much as the other two) but no longer serrated. Lesson, don't sharpen serrated knives (I should have known better).

Bob can be found at the Midtown Farmer's Market and also offers a mail order service, also…read more I have used Bob to sharpen my favorite knife, who amazed me by making the knife sharper than I recall when it was first purchased new. You can drop off your knife, peruse the rest of the market, and he'll have it ready in a jiffy. The cost depends on the length of your knife blade, and starts at around $4.00 If you bring your go-to knives to Bob for sharpening, you will be pleased that you did. Plus, a sharpened knife will dramatically improve your ability to become the next Iron Chef.

I lost my wife of 45 years and as I am without family in the area I am greatful for the kindness…read moreand understanding provided by the Neptune Society office in League City.

Exceptional service , they were kind comforting and accommodating I was Extremely pleased everyone…read morewas wonderful

I was an avid Sew Contempo customer back when Marsha owned and ran it. I LOVE going there! I…read morebought my first Bernina from her and had her classes back in 1983; enjoyed them very much! Still have the Bernina; just recently purchased my 2nd one. I have since moved away from Houston and am sorry I don't shop there anymore. For those customers who had bad experiences, we never know what circumstances occurred before interaction. Give my best to Marsha! Emma Castillo

I bought my Brother PR from sew contempo around 2012 and have been a customer ever since and now…read morewith All Brands. Today was the worse experience I've ever had in their store. Generally the clerks are very, very helpful and I wish I knew the name of the particular one who helped me with a hat hoop question. Today, however, she was not there and had the not so pleasant experience with Margie there! I went in because I wanted to replace the needles on my PR. I saw a package of 10 that said universal and what I asked was what they he universal actually meant. She proceeds to ask what machine I have and says it will work and wouldn't let me talk or ask questions, she kept talking over me. Needless to say I bought them. When I got in the car I started researching and the universal refers to the needle point and the fabric versatility but not necessarily the machine. Further research I discovered this needle should not be used on the PR. Brother also had a different recommendation. I go back and to exchange them and when I shared the information, she didn't want to even assist me! I asked them to credit my account and left. I am so disappointed but as much as I can, I'll be ordering on line. In addition when I got home I realized they charged me twice for a spool of white sewing machine thread, two different prices. There was a question as to how much it was and I guess she charged twice and didn't take the first one off. I am so sad this all happened because I love this store.

Service was to "tune up, oil change, filters change, blade sharpening, etc. "…read moreAll were done in record time so they could prepare the shop for anticipated generator work due to impeding freeze. Cost was as expected. Equipment was a self propelled Honda lawn mower.

David helped me out today and was extremely helpful and friendly quick in and out because he knew…read moreexactly what part I was talking about and luckily they had it available in store.

VOB that gives Discounts to Veterans, first responders and LTC carriers. Transfers are $25 for…read morethem and all others are $40 which is the cheapest in Galveston County Thank you!

Paid for a FFL transfer in cash but I didn't get a receipt. I know that's my fault but they told me…read morethey would note it on my paperwork. When I returned to pickup the rifle I had to pay again. Get a receipt if you choose to do business here. I buy 2-3 firearms a month but will never do business here again