Today, I had one of the most disappointing experiences I have ever had with a healthcare provider…read more I would strongly encourage others to exercise caution when seeking care from Isabelle Le. As a new patient, I wanted the opportunity to discuss my concerns and ask questions before agreeing to any procedures, especially considering that this involved my body, my health, and my insurance coverage. To my surprise, I was informed that the provider would not even speak with me unless I agreed to the procedure before she entered the room. I explained that I was not refusing the procedure; rather, I simply wanted to address my concerns first due to a previous medical experience that had been traumatic for me. Despite this, I was told that the provider would not see me and that I would need to leave. Since I had already taken time off work for this appointment, I reluctantly agreed to proceed with the procedure. When the provider entered the room, she did not acknowledge or address the negative experience I had already encountered, nor did she make any effort to help me feel comfortable or reassured under her care. Throughout the interaction, I found her demeanor to be rude, passive-aggressive, and combative. While discussing a previous iron infusion experience that had been traumatic for me, she dismissed what I had experienced and invalidated my concerns entirely. I was deeply disappointed that a healthcare professional working in oncology demonstrated such a lack of compassion, empathy, and respect. At the conclusion of the appointment, she informed me that I would be scheduled with a different provider because, in her words, she had "much, much, much sicker patients" than me and that I would not be seeing her again. I was shocked and hurt by such an insensitive remark. Throughout the visit, I already felt more like a number than a patient, but that final comment left me feeling as though my health concerns did not matter and were somehow less deserving of care and attention.

Like several others who commented on this page, Dr. Robert Christie was problematic. My sense was…read morethat he expected to be obeyed without question, and became hostile if you did not agree with him Dr. Christie will be retiring in a few weeks. Other than my experience with Dr. Christie, I had a generally positive experience with Virginia Cancer Specialists - Arlington. The testing seemed quite thorough and is well-explained. The staff I met were friendly. The people taking my blood were competent and kind. The waiting area is pleasant. They are responsive if you present them with a problem. For example a new doctor was provided as soon as I told them what happened with Christie. The negative is that you are dealing with a well-oiled machine that can seem impersonal. There are numerous staff with impressive titles that you access through an on-line portal. You never know who is going to answer you, and they don't routinely give out last names. I'm a little old lady. I miss the time when you had a personal connection with your physician. You phoned your doctor if you had a problem and the doctor (not his nurse, not his secretary) phoned you back. You found out what might be the problem, what tests were being ordered, and why.

Wow! Color me yet another cancer patient who gets stamped with needs meds, needs referrals, send on…read morethe merry way to yet someone else in the multi-tentacled US healthcare system. Nothing bad at to say about the doctor I saw. It's a mill, spewing out patients. I got there 15 minutes early, I waited 30 minutes after that. I had vitals taken by 2 different people (little concern that my BP was high). Saw the doctor, who didn't explain anything I didn't already know. I'd been told she//he would cover all treatment options. She/He only does meds. Which were prescribed without really talking about whether I really need them. I had a VERY VERY early capture of cancer. Blink and you would haven't noticed. I have to see someone else for radiation possibility. Which is being recommended even though I didn't have a bad diagnosis. I feel gouged as a patient. No real individual assessment. The doctor was sympathetic, but nonetheless, I don't have any comfort in this system. I feel like I'm being shuttled along on a conveyor belt in an assembly line. HATE the US healthcare system. IT SUCKS.

Dr. Patel-Donnelly is one of the best hematologists you will find. Educated through Mount Sinai…read more(yes I do the research because it matters to me), she's very thorough in explaining her assessment process to patients. As a patient who partners with her healthcare providers, that's very important. I am not a doctor and don't pretend to be one, but I am a very good researcher and I expect doctors to be able to explain my condition to me in a manner that matches my education level so that I can follow up as needed. They also need to take the time to review my medical history to enable us to have informed discussions about why they are, or are not taking certain actions regarding my well-being. Dr. Patel Donnelly does all those things and more. You clearly understand why she arrives at her medical conclusions. As an African American patient, that is critically important to me because I'm finding more and more that all Healthcare Providers do not engage in that level of diligence when it comes to our health care. I'm also finding that many providers who are highly rated do not demonstrate that same level of concern for all patients. And that is very disappointing. But thankfully there are some health care providers out there who provide equitable, thorough care to all of us. Dr Patel Donnelly is one of them. On top of that, she has a great sense of humor and bedside manner. I thoroughly trust her judgement.

Dr Bonny Moore and her staff are very professional and I'm…read morevery BLESSED that they are taking care of me. Robert McMillan

i had a 9:30 appt with hematology today which I was 10 minutes early for. after 2 trips to the the…read morefront desk I finally got called back at 10:00. Blood work didn't get done before seeing the NP. Felt completely ignored.

Cancer sucks. However, when you have a team of incredible doctors fighting for your life, it is…read moredoable. Dr. David Weng of AAMC's Oncology and Hematology group is fantastic. He takes the time with each patient to answer questions and make sure you truly understand what is happening. I am so grateful to have him lead us through this process. Totally impressed by the whole practice from the coordinator through to the nurses administering the drip! Greatful hearts here!

This review is not your typical run down on food, bars, or hotels, but a Cancer Center. Yes…read morefolks...DON"T put your head in the sand and think it will never happen to you. You never know when you will find yourself in a position to be sitting in an Oncology Office, however it the situation arises, you want to be in this office! I have been going here since 2006. I actually live in MD now, and still travel to Fairfax twice a month, just to keep this particular Doctor Group. I see Dr. Mary Wilkinson, who diagnosed me (twice) :( but I am still here! I am honestly still alive due to the medical plan she has put in place for me, the research, the specific medications, and the care of this office! This is one office that truly cares. They answer phone calls and return them the same day. They call you on scan results the same day you scan. They understand you are sitting by the phone with your hands wrenching. The Nursing Staff is wonderful, caring, and compassionate. You will get hugs, "you can do this", all along the way. They are tied to Fairfax Radiology, which does all the CT, PET, MRI's, etc. They are in the adjoining building, so everything is very centrally located. Parking is free..a bit of a pain, but what isn't a pain in Northern VA. Moral of the story, I wrote this review in hopes of helping someone maybe looking for a good Cancer Doctor, or who knows someone in need of a change from an uncaring Doctor. The day I was diagnosed for the 2nd time around, Dr. Mary Wilkinson, literally had a few tears in her eyes. She did not want to tell me this news, but she delivered it with a hug, a pat on my leg, and words filled with HOPE. Some Doctors don't give hope...she does, and for that reason, that is why I drive 60 miles one way to get there!!

Dr Mary Wilkinson has saved my life three times! Everything Malanie R. said is absolutely true!…read more Since 1998 she has treated me for breast cancer; then in 2009 for endometrial cancer & in 2010 endometrial cancer that spread to lungs. Thanks to her quick response to each episode, and connecting me with the perfect surgeon in each situation, I have been cancer free since 2010. On numerous occasions she has personally called me with test results knowing I would be anxious. I have recommended her to anyone who needs an oncologist. There is a good reason why the practice is called "Virginia Hope".

I cannot express how sad, frustrated and insane VCS has been making me. I am having my first child…read moreand during your pregnancy you are not supposed to take stress, but this place has put so much stress on my pregnancy. Can I please give them a 0 stars??? I have 0 bad things to say about Dr. Lee, but let me take a few minutes to talk about their BILLING SPECIALISTS, who have no idea what they are doing. They coded all my transfusions incorrectly, my insurance left them several messages and they never responded to my insurance to correct the action. I had ONE person reach out to me, Sheryl who promised she would take care of this and keep me updated and I had to keep calling her at least 1ce every two weeks, which seems a bit absurd as they are asking me to stress less during the pregnancy. I have been seeing them since May, we are in September and I still have NO RESOLUTION. With a high risk pregnancy I would think they would be a bit empathetic and try to help reduce my stress but they have been consistently rude, inattentive, unresponsive and overall a terrible place to come. Now even with the doctor being good, I would still not recommend this place to ANYONE but because I started my service here I am obligated to continue with them, but this has to have been the worst experience in my life. My transfusions have been a nightmare and they have punctured a few of my veins, which has been a great addition to my anxiety. The photos are from iron transfusions in July. Edited: I spoke to the office manager Shannan Hoosier, who tried to convince me that in fact they did do the billing correctly, and she is unaware why a lot of patients with the same insurance as mine go through this issue. I continued to tell her that I am 100% sure they did not correctly code my billing and my insurance is claiming the same. She provided me the billing codes and indicated she is LOOKING at the billing and they in fact did do it correctly. After speaking with her, I contacted my insurance and again confirmed that they did not bill correctly. About ten minutes later, I received a call from Jessica Cook, their billing manager who indicated they billed me incorrectly ALL along. And she was working on this, to ensure the right billing was being applied. I left a voicemail to Shannan, but never received a call back, my guess is, or I hope she is embarrassed that she LIED to me and got caught.

I have been a patient here for a few years now and every time I come I always think to myself i…read moreneed to write a review, well today's the day! For the past few years I have been coming to see Dr. Geoffrey Moorer and he is fabulous! He has to be one of the most down to earth doctors I have visited. He almost makes you forget you are even at the doctors office even though you know, that you know that you are. He is always on time for his appointments so I have never had to wait to be seen. He is not only invested in the reason you are there but also make sure that you are fully informed of whats going on, what you need to do, what can stay the same and offers any other suggestions/recommendations of things to do and or keep in mind. His nurse is also the highlight of my visits, we always manage to share a laugh or some words of encouragement with each other. She is also patient enough to take my BP twice, sometimes three times when I come because my white coat syndrome is always in full effect. The office is always spotless. If you need tea or coffee while you wait, they do have an industrial Keurig like machine and you can brew whatever your heart desires or will calm your nerves. Front office staff, especially Maria, is always helpful, efficient and smiling, which also is a big plus. I do like that they have a lab on sight so its one stop shopping for your labs whenever you have an appointment. I do appreciate that they make your lab appointment a week before your actual visit to ensure all the results are back in time for your visit. Tanya is a wonderful asset to the office as she makes labs a breeze, you are in and out in no time! If you are looking for an Oncologist, Dr. Moorer and his team are who you need to see and where you should be,

I've been on a drug covered by a copay assistance program for over 5 years. VCS switched to a…read moregeneric that isnt covered by that program, something I have no insight into, and is expecting me to pay the $6000 bill for their mistake. Each shot I get is $1500 out of my pocket and they let me get 4 shots in before telling me the shot wasnt covered by the program. They are kind enough to offer a payment plan for their screw-up. VCS, please review this. It doesnt make sense and I'm running into roadblocks on the patient portal messaging. *Update 1* Ive left a message at the number provided. The message states someone will get back to me in a few days. *Update 2* VCS continues to give excuses about how this is not their fault. I received two phone calls in regards to this issue. Phone call 1 was dismissive and urged me to look at the internal charity. I am required to submit personal finances so that a decision can be made to 'forgive' the balance. VCS has yet to take responsibility for this mess up and expects me to subsidize their fault for: 1) Not notifying me of a change in brand for a drug I've been receiving for years that VCS specifically knows and files paperwork with a copay assistance program 2) Not notifying me of a denial of benefits in a timely manner so that the alternative copay assistance program could be utilized. VCS waited three months to apply to the original copay assistance program, meaning that even though they administer my anticancer treatments, they too were unaware of the generic vs brand issue. I had to call the copay assistance program personally to figure out what was going on since VCS would not give updates, either in writing or speech, leading to me finding out that the benefits had been denied. Only when I pressed VCS to supply the NDCs so that it could be covered was I told that benefits had been denied. Had VCS been timely and transparent the losses could have been minimized through an application in the generic's copay program. Someone at VCS needs to take responsibility for this. A statement of error and coverage of erroneous charges would go a long way, rather than their current practice of victim blaming. VCS has given a deadline of two weeks to submit the financial disclosure form. That's a nice double standard, they can be as slow as they want on notifying me about denied benefits but demand patients to get in line quickly.

This review is only on the lab services at the practice. I needed to have a blood sample drawn…read more While I was waiting the tech tried 3 times to draw blood from a patient (one time saying " hmm it just stopped" (the flow of blood into the tube) and she finally took it from the woman's hand. When she got to me, she inserted the needle into my right arm kept patting etc and then removed the needle and wanted to go to my left arm. I said not to I would get it drawn elsewhere. When I mentioned the level of skill to the receptionist, her response was "she's new you need to be patient". I don't think so, I think you need skilled personnel to do the job. I understand people need to learn, but that is what schools are for not Drs office

If I could give less than one star, I would. I do not know how Dr. Ivan/VCS is rated so highly on…read moregoogle reviews but the 2.4 rating her makes more sense. We had an absolutely horrid experience with VCS and Dr. Ivan that requires some airing out. My wife first met with Dr. Ivan in February; she described the interaction as awkward, and he seemed to dismiss her symptomatic concerns as maybe resulting from animal allergies (surprise, they were not caused by animal allergies but by cancer). After the first appointment, she couldn't meet with him for another few weeks because he had a 2-3 week vacation scheduled in February (totally fair). But then he returned, we got the cancer diagnosis, and did not hear from him or his office. We ended up having to call his office in March to inform them that my wife had Hodgkin Lymphoma cancer despite his office being messaged about the diagnosis from the doctor who did the biopsy. During our 5-10 minute call about my wife's diagnosis, Dr. Ivan made sure to let us know he was calling on his vacation (apparently he had taken another multi-week vacation now in March as he did in February). He also had a very non-empathetic/matter-of-fact convo with us that was awkward, did not ask how my wife was doing with her symptoms or the diagnosis; overall very poor bedside manner. He also did not tell us he would be sending in an order for my wife to get a port implant or explain what that was (so she found that out, and had to look up what a port implant was, when a nurse tried to schedule). We knew then Dr. Ivan was probably not right for us. The nail in the coffin was when we tried to reschedule an in-person appointment for when Dr. Ivan returned from his second vacation--to go over my wife's PET scan and staging, and to discuss next steps. We were told that Dr. Ivan really didn't have any time on his calendar in the near term because he was booked up, would be on call, and was taking yet another (third) multi-week vacation soon after returning from his most recent (second) vacation. I don't know if Dr. Ivan is retiring soon but I've never heard of a doctor (or any professional for that matter) taking 2-3 multi-week vacations over a three month period. In any event, if you know you will be busy vacationing, maybe refer us to another doctor who has the time of day to handle a new cancer patient with the appropriate attention. Ultimately, we never heard from Dr. Ivan about my wife's PET scan results, and had to call doctor friends to interpret the scan results, think about fertility options, and then move to another facility/doctor to get more attentive/appropriate treatment. Obviously we left Dr. Ivan, and since moving to our new doctor (who is great), we learned that his office had recommended a treatment plan and scheduled chemo treatment for my wife unbeknownst to us. Perhaps they were just getting their ducks in a row, but very peculiar given we hadn't even discussed anything with Dr. Ivan himself. Either way, when we left we didn't even get an apology for the mishandling of my wife's care. Par for the course. I can't speak to the other doctors at VCS, but I can say we have been very unhappy with Dr. Ivan and would not recommend him in the slightest. Finally, to add insult to injury, we learned after leaving Dr. Ivan's care that we were being billed tens of thousands of dollars for some of my wife's tests that Dr. Ivan had ordered because they did not get pre-approval from our insurance and they also put down the wrong insurance codes, which too resulted in an insurance denial. We ended up working that out with another provider but it was a massive headache. All in all. Our experience with VCS/Dr. Ivan was atrocious and we would strongly recommend choosing him/his office for your care.

My mother is a current patient. The nurses have failed to properly put in all of her prescriptions…read moreinto my mother's pharmacy impairing her care and quality of life. The staff is incredibly terrible at communicating and cannot do the basics properly. Her actual doctor and treatment nurses are competent but that's overshadowed by the inability to the basics like checking in people properly for the appointment (and not wasting an extra 40 minutes of time as a result) or calling in multiple prescriptions. Literally go anywhere else... cancer and fighting for your loved one is scary and hard enough. These people don't do their jobs well and you deserve better.

Had semi annual follow-up appointment today (11/26) with Dr. Vaughn. Friendly, efficient service;…read moreaccepted in at appointment time after checking in ten minutes prior to scheduled appointment. Dr. Vaughn has treated me for the past twenty-two months, receives my highest ratings, and has saved my life with his effective treatment plan and provider network -- all local to Fredericksburg. Dr. Vaughn will keep my business for as long as I need his services and for as long as he'll allow me to remain his patient and customer. Friendly, timely, effective service.

I've been going here for several years, to treat a persistent anemia, involving IV infusion of iron…read morewhen my levels get too low. Dr. Kula, my hematologist, is not only incredibly calming, but her problem solving resulted in me getting an actual diagnosis after many specialists and diagnostic tests showed no specific cause, despite how thorough the other specialists as. When I first went to Dr. Kula, I was frustrated and worried and she turned my worries around, telling me we would get a solution. She seemed attuned to me, kmoldgable about my case, and was incredibly efficient without me feeling as if I'd been rushed. After ten months of testing, I was so relieved to have an answer, and four years later, Dr. Kula still inspires my complete confidence. As we all know, the doctor is only a part of the process, but in this case, the entire staff, from front desk, to nurses, to techs, have all been fantastic. No huge delays in appointments. In fact, I think every single appointment has run a few minutes early. Questions and concerns are answered in detail, blood draws are painless (no, seriously!) and it is great that they have an in-house lab, so in the short few minutes between blood draw and appointment, the doctor has updated and to the moment red and white counts, etc. I've spent most of my time in the infusion center, since my iron replenishment is usually an all-day affair, and this has allowed me to meet some great folks, as well as being able to observe the flow of the infusion area. The infusion area is one big room, with a nurses' station at one end, several offices, including scheduling, I believe, scattered throughout. On one end of the room is a smalll kitchen area with soft drinks, animal crackers, and the like, for patients and caregivers alike. There are two bathrooms, very clean and well appointed. Patients and a caregiver for each, if the patient has brought one) sit across an aisle, and the chairs are close enough to foster communication, if desired, but far enough apart to offer a bit of privacy. There are several televisions suspended above each row, but I haven't seen them turned on at any time. There is a good selection of magazines, and also a bookshelf where you can take or bring a book to donate. There are mostly adult genre paperbacks (mysteries and romance). Most patients seem to be on their tablets during their infusions, utilizing the wi-fi, which is at perfectly reasonable speed for web surfing. As I haven't tried streaming on the wi-if, I can't comment on how that speed might be. The infusion center is sunny and pleasant, and the nurses are thoroughly and wholly patient focused. Nurses are assigned to a "row" of patients seated in chairs across an aisle from each other and the nursing staff freely offer an extra hand if several patients need assistance at the same time. The nurses in this section are so soothing, explaining every step of the process and how long each segment is expected to take. While side effects are mentioned, they aren't emphasized, and through the process, the nurses were always only a few short steps away. If you'll be there for some time, the center is very centrally located, with a large Wegmans grocery store a short distance away, among many other shops.

You know when you first arrive in a new clinic, they have you fill out all these questionnaires…read moreabout your past and your health? In my experience, it's usually not thoroughly read. But this is not the case with Dr. Kula. She was very detailed and asked all kinds of questions about every line I answered on that form. I think we spent at least 30 minutes just talking. My first impression of her was great. She made me feel very comfortable and she answered all the questions I had. So far I haven't had any bad experience at this facility. I would recommend anyone to Dr. Kula if you're looking for a hematologist in this area.