Absolutely love it here. We have been coming for years and have never had an issue. Once you find a doctor you trust you stay.

Incredibly disappointed with this office. Our experience at first was great--happy with the dentist, happy with the techs, happy with their care. Fast forward to my son's last appointment. It was for a cavity. My husband takes him as I could not attend due to pregnancy and the nitrous oxide gas. His appointment was at 10 AM and they take him back (10:30) and start drilling. No x-rays beforehand. Mind you, the last time they took x-rays of this tooth was in August. This appointment was in April, so almost an 8 month difference. Wow! We follow their lead though, because they're the professionals. They are drilling, and after an HOUR of drilling on my son (whose 5 btw), they stop and tell us that he actually doesn't need a cavity, he instead needs a root canal and a crown. My husband called me to relay this information and I immediately said no--this is not what this appointment was for. A crown and a root canal are a huge deal for a 5 year old IMO, and I would want a second opinion. Sure enough the dentist (who was not Dr. Butler, I'm not sure of her name) tells us that they've already been drilling the tooth for an hour so he HAS to do it. We can't just leave with a hole in his tooth. ?!?!?? After 30 minutes of me calling other dentist offices going back and forth trying to get a second opinion, we came to a decision to do the crown and root canal. My husband tells the dentist and I'm on speaker phone. She then says, "Unfortunately it's too late to perform this procedure today, so we'll just give you a temporary filling and you can schedule another appointment." So after ALL of that, my poor child had to go without food for almost 3 hours, get his tooth drilled for an hour, and leave with an ugly looking temporary filling to fill the hole which was not very secure as they told us he would need work to fix it ASAP. Not to mention, we had to pay $150 for absolutely NOTHING. Just drilling and making a hole, which was 100% preventable had they done x-rays before hand instead of going off of multiple month old x-rays. After this experience, we will no longer be attending this office. I called the front desk to cancel the future appointments I made, and guess what? They didn't have them in their schedule. I made it clear to cancel all future appointments because we weren't coming back and the front desk lady couldn't have cared less. Didn't even ask if i wanted to reschedule. This was also the second time they didn't have an appointment down for me. Yikes! Stay far away. read more

My son has been coming to Dr. Butler since he was 6 months old. His teeth started cutting through at 4 months old and since I have insurance I wanted the best care for him. Fast forward, he's now 12 and I still take him to Dr. Butler because she is 100% the most knowledgable pediatric / youth dentist you will find in all of Orange County. And now that my boy is longer than her dentist chairs I wonder if she'll graduate him out to some other place. Lol read more

Absolutely love Dr Butler! My kids have had nothing but great experiences here. I have an autistic son they are absolutely wonderful with and my neurotypical son as well! We have had a cavity feeling which went great! When your kids have no cavities they get to choose two toys from the toy wall which is such a big treat. You can tell everyone cares about the experience your child has! Definitely would recommend read more

Butler Pediatric Dentistry - No cavities certificate - Pediatric Dentists Near Me - Fullerton, California

7 year old patient review: The dentist I went to today was really nice. I loved that the dentist was really nice and friendly. Adult review: the office is clean and easy to find with ample parking spaces. The staff do a good job about calling and texting to remind us about the upcoming apts. My kids refer to this as the "favorite dentist." We have been to two other dentist and this is their favorite. read more

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My children have been a patient of Dr. Butler since early childhood. I have been coming to this office for several years and have been patient with their antics in exchange for their positive attitudes and good bedside manners with my kids. However, yesterday was the straw that broke the camels back, I will never go back. For years the service has been steadily slipping. My youngest son had to do his tongue tie procedure three times!!! My oldest son had a cavity filled with the laughing gas that their doctor decided to turn off early while she was still mid procedure and he came to while she was still working on his mouth, he panicked and was traumatized and yet I was still stupid enough to come back for years. I got a text message about being charged $50 for my appointment if I have to move cancel or reschedule within 48 HOURS of the appointment time, But then they didn't see me until almost half an hour after our appointment time??? ABSOLUTELY NOT, I should charge them for wasting my time. Their subpar Cleaning was done in under five minutes and yet our appointment took an hour and a half. The office staff makes you fill out a long form for every single appointment even though no medical history has changed when I commented to them that their allergies and medical history hasn't changed and they can keep the information they've already have on file which is for years she refused and rudely said it was policy. You people can go there if you want, but I will not be wasting any more time money or energy at that office. read more

Butler Pediatric Dentistry - Pediatric Dentists Near Me - Fullerton, California

My wife and I have been bringing our daughter here for about 7 years now. We were impressed with Dr. Butler and her staff, but thought the office was a bit excessive in putting her under anesthesia for any major procedure. We took a little break and went to few other places to see if there are other dentists that can perform similar procedures without having to go under anesthesia. Given our daughter's condition, all other places had the same recommendation. Our daughter also seemed to have more anxiety and tantrum at other places. As a result, we decided to come back here, and are now convinced this is the best option for our daughter. We like the office so much, we started bringing our son here as well. In addition to great staff, the office has a very calming vibe and decor. Even though it's a pediatric dentistry, the decor is clean and sophisticated, not childish and gaudy like other kids dentistry. The place just seems like it was designed with special needs kids in mind. There's even a sensory room. The big fish tank by the front desk is a big plus. My daughter looks forward to coming here just to look at the fish. My son also likes coming here because it has some video games on the other side. It's weird that both my kids look forward to coming here, but that's a good thing. read more

We had two appts today. Dr. Butler and her staff are all very kind. Thank you! She is a good dentist. read more

Per the words of my 8 year old "this place is awesome"!!! She felt cool as a cucumber and felt safe and call

Butler pediatric is great ! Amazing staff and wonderful doctors:) Great environment and space for kids to come. Front team is amazing the moment u walk in to the moment you leave. read more

Back for our 6 month cleaning and as always it's a great experience. Kid always looks forward to coming to see her dentist will continue to come back. read more

Butler pediatric dentistry has been our one and only dentist for both my kiddos. The environment is very welcoming and my children in joy their appointments. I am always amazed at how friendly their staff is and how well they interact with the children. Dr. Butler and the other dentist take the time to not only speak with you, but also make sure they are educating the children as well. read more

The staff was very helpful with my son. He really enjoyed the multiple aquariums they had in the office as it offered a very calm environment. I would highly recommend there office. read more

Wonderful experience. My son is 1 and had his first visit. Very nice staff,we even got a tour. The office is very clean and kid/baby friendly. Parking is also shaded which is wonderful for after. read more

Butler Pediatric Dentistry - Butler dentistry - Pediatric Dentists Near Me - Fullerton, California

Its really hard now days to find pediatric dental office that allow parent to be in side the room during procedure. Thats already speak of volume about Dr Butler! Dr Butler prioritise more about the child and parents concern. I know every business care about how fast to make money but as pediatric dental, Dr Butler set up high standard for the child rather then how fast to make money. I know some kid has more difficle time to cooperate. My son has two dental filling procedure at Butler dental. Dr Butler and her partner was patience and gentle to my son and I was in the room in the intire time with my son and holding his hand to comforting him along the way of the procedure. Also the dental assistant Jonathan acceptioan kind and care to my son. They all great team together! The new filling are looks perfect and good contact during flossing too. Overhaul very excellent experience with me and my son. Dr Butler and her team very skillful on their field. Thank you Dr Butler and your team. Thank you Jonathan for your kindness and care to my son. read more

I love Dr Bulter and her staff! She cares more about the children than the $$. They are so kind and gentle with my crazy kids. read more

Butler Pediatric Dentistry - Getting fillings - Pediatric Dentists Near Me - Fullerton, California

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Everyone in the office is so kind. They always make our kids feel comfortable. Definitely recommend, Dr. Butler is a great dentist!

We absolutely love Dr. Butler and her staff! They are so nice, gentle and knowledgeable. We recommend to everyone to bring their kids here! read more

Butler Pediatric Dentistry - Pediatric Dentists Near Me - Fullerton, California

I had an 11am appointment and waited 35 minutes, then two different people came in after me and they got in right away while I was still waiting. I'm not coming back. read more

INCREDIBLE office for kids and adults. We'll drive from far riverside just to come here. Worth it!

We love Butler Dentistry. They are so patient with my daughter even with her sensory issues. They make each session less anxiety ridden

This was by far the best dentist I have taken my child to...if you are thinking of selecting this place think no more. You won't regret it. They are amazing read more

My child has been coming to this dental office for years, and I have to say the dental techs have always been amazing with my toddler. They're patient, kind, and really know how to work with young children. However, I've decided not to return due to a very disappointing experience with the front desk receptionist. On 6/6 afternoon from the moment we arrived, the receptionist seemed completely uninterested. She clearly saw me walk in but didn't greet me or even look up from her monitor -- and she wasn't even typing or busy at the time. I approached the desk and said "hi," and still received no eye contact or acknowledgment. When I told her we had an appointment, she silently began checking the system without a single word or glance in my direction. Eventually, she told us we had missed our appointment. We were about 15 minutes late, but by the time she finished checking (which took another 5 minutes), she said it had passed 20 minutes and they couldn't see us. While I understand there are policies, her lack of basic courtesy or effort to help was very frustrating. She didn't apologize, offer to reschedule, or even show any willingness to assist -- it was clear she wasn't interested in helping customers at all. Right after leaving, I called another dental office, and their front desk staff was the complete opposite: warm, welcoming, and eager to help us get an appointment. That's the kind of experience every parent deserves, especially when dealing with children's health. Unfortunately, because of the unprofessional front desk experience, I won't be returning. read more

We love this dentist office! They are fantastic at communication, and we always feel like the kids are receiving excellent care. They are patient with me and all my questions, and they speak directly to the boys as well. The office is clean and everything is of great quality. Highly recommended!!! read more

Dr Irene and Johnny were amazing. I get it now! Pediatric dentistry is KEY. The office upon entering was clean and inviting, modern aesthetics and overall a beautiful space. The waiting room was so cute and kid friendly. With iPads on the wall for entertainment. Xray room was nice and kid friendly! We loved the first visit and can't wait to come back read more

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Wonderful staff, very friendly and great with our kids. Quality of care is remarkable as well

This place is amazing! My kids act like they're going to Disneyland every time we come. The customer service is great, Dr Butler is amazing and takes her time explaining things. All of the hygienists have been great and friendly and so patient with our boys. We would recommend it to anyone looking for a dentist. read more

Everyone is awesome here. My daughter loves this place. Place is clean and everyone is friendly. Highly recommend.

We love Dr. Butler and her staff! They are always so positive and wonderful with the kids. If i could go here myself I would. Definitely recommend! read more

Butler Pediatric Dentistry - Pediatric Dentists Near Me - Fullerton, California

We love Dr. Butler and her team. The kids always has a great experience. The office is always clean and the team is always professional.

My girls love the Dentist office! They get to choose their own paste flavor and love the staff. read more

Butler Pediatric Dentistry - Waiting area. - Pediatric Dentists Near Me - Fullerton, California

The office is very children friendly. The doctor and the staffs treat the little ones with respect and gentleness. At the same time, the office is very organized and professional. read more

We have been going to this pediatric dentistry for three years and have never seen the same dentist or nurse twice. Children will not receive consistent care. Their billing system is very messy. For one of my children, they sent me more than 10 bills for a single procedure because they filed the claims incorrectly. My other child was billed without issue, even though both children have the same insurance. I called and emailed them repeatedly but never got a response. Their billing manager, named Karen, is a very "typical Karen." I finally had to go to their office, where we called the insurance company together to figure out the problem. The reason their claims were rejected was that the first time, they filed with the wrong insurance company. The second time, they typed an extra zero in the member ID. If you don't mind your children receiving inconsistent care, and if you have plenty of time to deal with their chaotic billing issues and can always smile in the face of Karen's attitude, then this pediatric dentistry is the best choice for you. 工作人员不稳定，账单部门工作混乱。在这家给孩子看牙，需要准备足够的时间，耐心和他们打交道，非常不推荐。 read more

we love this dentist! my kids are so confident and feel great every time we go. I was super anxious about it due to my own dental anxiety but they made it a smooth process. Tvs on, prizes at the end. read more

We love this dentist! The staff is always so welcoming, and Leslie is incredible--she's amazing with kids and makes the whole experience fun and stress-free. read more

We've been coming here close to 5 years now for routine cleanings and have also had a couple fillings done. Even when my kiddo had a hard time with the mask they use for nitrous the first time he had it, the staff was kind and supportive. They let us take the mask home to "practice" using it so when we came back to try again, it was a success! All the providers have been great and many of our friends and family come here too! read more

Bed side manner was great from staff and dentist. Extremely efficient office I brought two toddlers and was expecting a hard time. My anxiety was immediately put to rest the most stress free dental appointment ever . So happy I found this office read more

We absolutely LOVEEE Dr Butler and all the staff! We were recommended by another friend and drive 30min because we refuse to go anywhere else!! The office is clean and fun for kiddos especially my son with sensory issues. The kids are able to pick what they want to watch and my son's fave he gets to pick his scent when he needs laughing gas! He even takes it home! book your kiddos here you won't regret it, dare I say your kids will love the dentist! read more

Loved the entire experience, from the front desk to the exam. My son was totally relaxed and not scared at all. The staff and doctor were very kind and patient. Will definitely continue to come here. read more

Butler Pediatric Dentistry - Pediatric Dentists Near Me - Fullerton, California

Dr. Butler and her staff are truly amazing. The office is inviting and very kid friendly, from the large fish tank in the waiting room, to the open cleaning room where kids are able to pick from a variety of toothpaste flavors and watch a show as their teeth get shined up. Everyone took their time and explained exactly what was going to happen which eased some nerves. We are so grateful for this office!!!! Highly recommend!! read more

Butler Pediatric Dentistry - Pediatric Dentists Near Me - Fullerton, California

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