I needed two tires. I spoke to the sales rep. I was given the options as to the tires available…read more There was no pushy sales. I quickly found the tire I wanted. The tires were installed very quickly. The staff was RIDICULOUSLY nice!! Keep up the good work. Phil Brehm

Awesome place even if you don't buy ur tires there and you have them put on, FREE rotations! I told…read morethem that they have a new customer. Not putting Firestone down, but they will not have that they will not give me free rotations, even though I've been going there for years and having other things done because I did not buy my tires there either. I will definitely go back to discount tire and they were very attentive and explained everything. Not to mention they were $70 cheaper than everywhere else.

I've been purchasing tires at Pomps for over 25yrs and each time had a positive experience. Great…read morevalue and service goes beyond expectations. Always kind and friendly to all customers. No other shop delivers this level of service and value for the dollar. Hats off to Pomps of Janesville.

Pomp's in Janesville has always taken care of my tire needs promptly and every staff member has…read morebeen kind and pleasant to deal with. They truly care about their customers.

On time with appointment and done within 30 minutes Always…read morehappy with their customer service and work. Recommend them always

Sometimes. Been going there for yrs but when I asked them how much it would be to put my tires on…read morethat I did not buy for them. They were $70 more than the place that I did go, which was discount tire. I've been going to Firestone now for about 15 years religiously. Discount tire is now earned my business for putting my tires on because they have free rotations for life no matter if you buy the tires there or not.. however I am paying for my rotations at Firestone even when I have my oil change there. Otherwise I have had no other problems. I've had good service there. They're always attentive to me. They cannot hop the rules of upper management.

Just spend one and a half hour there for an oil change. The person on the service desk was too…read morebusy talking crap to his friend to notice my car keys sitting on the desk for more than 45 minutes. When I notice this and brought it to his attention, he wasn't professional enough to offer and apology or any kind of explanation. I bought tires and replace breaks on F&F Tire and muffler in the pats. And was very happy with their service. Not anymore. Thanks to this incompetent person.

We have been going to F & F for years and are very happy. We regularly get oil changes and the…read morekids ACTUALLY ENJOY THIS ACTIVITY! They have toys, couches, and a restroom. At one point they got rid of the toys. I commented to one of the workers that we really missed them and they brought them back! Today at our visit I was told it would take about an hour. They were done in just over 30 minutes. Happy Customer with 3 HAPPY KIDS!

These guys are as good as it gets. They have never let me down. today they took a 3 day problem…read morethat had me shut down for 3 days and fixed it in 2 hours. The most reliable mechanics in Janesville with killer customer service!

The gentleman at J & S Auto was very helpful and assisted us in finding out what the problem was…read morewith our car as we were very far from Ohio. He was able to tell us that the electrical problem would not affect the car driving but to make sure that when we got home to call the mechanic to fix the electrical problem.

Got there at 5:25(closed at 6) and they still offered to take a look at all the suspension and…read morewheel parts on my girlfriends Lowered BMW(they had to take a different car off the low profile/performance lift because all of the other lifts weren't low enough to get under the car. Thankfully there wasn't anything seriously wrong, they even let us come see for ourselves so he could show us everything he found that could use work. But, they still stayed after closing to check all the liquid levels(brake fluid, oil, coolant, etc.) before giving our keys back. And did it all for free!

Where do I start? The worst customer service, inefficiency…read moreand management I've ever encountered. Employees confirm they up charge and charge for things not needed in order to make their management bonus. (See employee reviews on Indeed). 2 days prior to bringing in for service, they diagnosed it and said it needed brakes, rotors, calipers, shocks and one other part. A portion of the parts & labor were covered by my warranty. This gave the manager, Nick, 2 days to submit it to the warranty company for payment. He knew the parts/ labor costs and could have sent that over to the warranty company prior to me arriving. Two days later, Friday, 8am I was the first car in. All parts had arrived. Nick said it would take about 2-3 hours. Noon comes, I call and my car is still not done. 5:15p I go back and my car is still not done. Nick then gets on the phone to the warranty company. He said he tried calling them 5 times and couldn't get through. This all could have been done prior if they had not stopped to work on the other 12 vehicles throughout the day, it would have been finished in time to give him plenty of time to call them. He got disconnected from the warranty rep. and couldn't reach him again because the warranty company closed for the day. Keep in mind this is a 3 day weekend with Memorial Day. Since Nick couldn't get payment from the warranty co. he said he couldn't release my car until he had payment. I paid then had to reimbursed.

I'm just gonna rave about the cashier. Her light was off and she kept accepting people to come…read morethrough. She was so polite so kind I wish I would've caught her name because I wanna give her the biggest shout out ever. What a pleasant and wonderful human being. The store is clean. It seems to be well stocked. They had a few goodies sweets up at the front as I was walking to the checkout that I had to add to my car and I just popped in to grab some dog food overall fantastic visit.

Horrible service Went to get an alignment and tied rods…read morewere left loose, now I can't drive it until i buy everything new thanks to such careless workers and I definitely do not want to take back since they might even charge more for something that's they're fault. DO NOT RECOMEND GETTING ANY VEHICLE SERVICES THERE

The guys at BeeLine figured out a problem that a dealer and another repair shop failed to…read more They have been extremely fair to me. Giving me the information I needed and only doing the work that I felt was needed. In the past I would do all my repair work, but I just don't have the time any longer. BeeLine is my first choice when I need help.

I don't like how they charge dealership prices and don't give away quality parts or service . All…read morebart seems to care about is his labor and his prices rather then making customers happy ... I had a brand new car at 40,000 he was the only one to work on it new tires even being balanced seemed to add a shake after driving away .. then he insisted it was the rotars and brakes so I spent another 1000 dollars ... then the shake continued.. turns out went to the dealership and the rotars were defective... so every 10 k miles need to resurface instead of giving me new parts he said nothing is wrong as I brought it back to him a few times and the car was worse after alignment.... NEVER GOING AGAIN. Recently got my tires at pomp's 73,000 amd fixed most of the shake just need new brakes and rotars 100,000 miles . Go anywhere but here . No west side pride .

Look, these guys were referred to me by Farm & Fleet after having a breakdown on the road…read more I'll post pictures but someone was sweet enough to slow down on I90 to tell me the bumper was falling off. Y'all I was pulling a trailer so this was crucial and could have been much worse. Gordie Boucher guys started to help but when I pulled to where they told me to park... APPARENTLY a manager told them they couldn't touch it. I went to F&F who sent me along to UHaul Uhaul said they couldn't touch it so I was thinking let me try another nearby dealer but tried Farm & Fleet who referred me here since they don't fix bumpers. Anywhoo, I pulled in without an appointment. Grateful it was still before noon but scared folks would be closed celebrating after Thanksgiving and nope... they were open and only took minutes to pull the truck back and 13 minutes later it was fixed. Didn't need all the extra the dealership said was required. $20. Accepted the credit card. Went so fast the kid and ESA stayed in the truck. I appreciate these guys trying not to pull a fast one. I am grateful they were open. Even impressed they moved expeditiously without complaint and without gouging. We were back on the road headed to the deep South.

I was totally played by them. Aaron why did you do that for years? I had to take a second mortgage…read moreon my house..took my car to someone else & what CTR said was not right..there is nothing wrong with my car or tires

Dan and Tyler at Freeman Alignment in Janesville are fantastic. Put a new lift on my Chevy…read moreSilverado and the alignment was WAY out of whack. They were able to get me in on extremely short notice, and went out of their way to provide me outstanding service at a VERY reasonable price. Would HIGHLY recommend to anyone looking for suspension and brake service! Great value and great quality!

They do honest work and give great customer service. What more do you need? Oh yeah - great prices…read more A couple of examples: I had a wheel vibration at highway speeds that seemed like a bad CV joint or bearing. Was prepared to drop big coin for a fix. I got a call the next morning - "you had a couple of lug nuts loose. We checked the studs for damage and all the others luge and you're all set. $40." Another time I took my car in for brakes. After 120k miles I was ready for a four wheel brake job. Nope, only the fronts needed new pads and the rotors were good just resurfaced. The backs were great after adjustment. Benefits of highway driving but still, no upselling and quality work. If I buy from TireRack or some other place online for tires, they gladly accept the delivery for me. Although sometimes they can get even better deals for me. Each time I was ready and willing to pay a lot more but these guys are honest and true. Only charged what I needed and a fair price to boot. This shop has been here since before I was born and if they keep this quality going - they'll be here long after I'm gone. No other tire shop compares. No, they're not open on the weekend but I'll gladly schedule around that to avoid the shoddy work from other franchises that are.