I am so disappointed in this service. I had no service for 2 weeks and they would not compensate…read moreme. This is the worst internet service I have ever incounted, canceled my service and they still billed me after I discontinued my service with them. I can't get anyone down there too help me all they want is your money even if your service is out. I do not recommend this service. customer service is horrible and so isn't the services they provide. I refuse too pay them money for not having service when towers were down. I know they will put me through collections, and believe me I will tell the collectors why I refuse too pay them a full month of service I didn't have because they were working on the towers. I will fight this with collections. They are trying too get away with stealing my money. Their services are always down for some reason or another and all you get from customer service is they are working on the towers. Why do I owe you money for what services. BEWARE!!! Good People.

Where do, I begin Bravado Wireless has been a nightmare. The network or service is constantly down…read more My service went down for 5 months the customer service ran me around. So then, I find out that, I'm unable to place calls in the state, I reside in not anywhere else in the United States. Your mostly run around in circles no one will help you or give you a straight answer. Then after 6 months of trying to get my service repaired. The customer service says we'll give you a deal on a new phone that's the problem you need the new 5G. So, I thinking this will resolve the problem buy a $1200.00 new phone. Then the new cellphone Bravado Wireless service still doesn't work. I call customer service agent she yells at me hangs up and I'm only asking about the phone & service this customer service agent hung up on 4 times. I had to call again and attempt to find a good customer service agent at Bravado Wireless. There's also no online support to email them or chat about your problems. Ever time, I turn around to use my cellphone There's no service. And currently, my service isn't working again its been several days. I was with Sprocket Wireless not one problem in 8 years then Bravado Wireless bought them out. Then constantly all this time, I've been with nothing but problems and rude customer service agent. I search online it says theirs several celebrities invested in Bravado Wireless not sure if this is true. Also Bravado Wireless has a terrible turn over with its store people and customers service agents. An customer service agent one day is helping you and says they'll call you back with answers. No one ever calls you call and ask for that customer service agent and they no longer work there. You have to start all over again and still it may take 2 weeks to 5 weeks before they get the issue fixed. I ask a customer service agent for a contact number for a Bravado Wireless supervisor so, I could try to get help once. I was told there is no one else or no other phone number for you to call for assistance or to file a complaint with the company. BEWARE WARNING!!!! FIND ANOTHER CELLULAR SERVICE DO NOT USE THIS COMPANY IT'S HORRIBLE!!!!

I have had two accounts with these people for 6+ years. Never a late or missed payment during…read morethose years. The kind of customer everyone would love to have. After an electrical fire, which we was told may be due to their lines/etc, destroyed our shed, part of garage and AC unit, it knocked out power to our house. We discovered this on Christmas, in the freezing cold, with 3 very young kids in tow. So naturally we called LREC to get the power on again. Unknown to us they had disconnected the primary account for the house after/during the fire so we only had one "active" account. So they send someone out to check that meter, see it's fine, and then proceed to bill us $75 for a improper service call. We didn't discover the charge until the bill was sent. During future calls to find out why the power was still off they never once felt the need to mention it. It took two more days before they finally sent someone to turn back on the power so we could heat house. Now here is where the real fun begins. We call to see about the charge and are connected with their billing supervisor. She was totally unsympathetic to the fact our kids had to deal with the cold for two extra days while they figured out what's actually wrong with the power. When pointed out that it was *their* mistake in going to the wrong meter her defense was "It was the only active account. The automated machine says there'd be a charge if there was no need for the call". We kept pointing out that it was their incompetence that led to them going to the wrong meter, not ours. If we called about an outage wouldn't it make sense we'd be talking about the disconnected account? Her response was to just keep repeating it wasn't their fault and was ours. When asked then why didn't we get a call when the service got knocked out, which the Fire Department that put out our fire said they *should* have, her only response was they didn't have to. As we were unable to come down in person and try to settle this mater we sent a family member down there. They proceeded to lie to her that they could have charged us for fixing the actual line too, which while on the phone with us they said that there would have been NO charge had they went to the right meter. So they lied to an elderly woman in order to swindle the payment out of her. I understand due to the monopoly privilege utility companies enjoy someone can't just choose another provider, but I feel that anyone thinking of moving into an area LREC covers should be aware of their very poor customer service, and billing supervisor who is more concerned with flexing what little power they have in order to feel better about their own failures in life. As long as Angie, the billing supervisor, works there I'd advise folk to expect to be exploited. Because according to her, if they don't have a legal obligation they don't care if they have a moral obligation. As long as she's employed there it can safely be assumed that LREC approves of this type of coldness and blatant lying out of their employees.

From the owner: DirecTV & Wild Blue High Speed Internet Servicesread more

Great service at a reasonable service. Zero complaints. All of the employees we've dealt with have…read morealso been wonderful!

I wish I had more options. They're not the easiest to work with and the internet speed isn't the…read moregreat. I am grateful they come all the way out to the middle of nowhere because no one else does. However, they're not trying to get better for lack of competition.

Jared did a great job quik and friendly. Starlink is WOW. Verizon was a piece of S**t.read more

Leo at Graves Satellite is a true professional. Very helpful and knowledgeable! He took over 30…read moreminutes out of his day to consult with me and what would normally have been a for fee service, he said it's on the house. I will need to come back to have some service done, and Leo will definitely be getting my business.

You could plug a literal potato into the wall and get better internet than they provide. Am…read morecurrently paying $70 a month for 350 mbps download speeds, which work excellent, however, the upload speed, which is supposed to be 30-40 mbps, has NEVER gone above 10 and usually sits at or below 1.0, yes 1 mbps, good luck trying to do anything online with this garbage. After multiple visits, the technicians still cannot fix the issue, saying the job can only be fixed by power line certified technicians, and not home technicians, well here I am, 2 months later, still having the same dang problems. The only reason I haven't switched is because of it could be fixed it would be an excellent plan to be on, unfortunately, the bums are too lazy to get off their butts and fix their services. DO NOT get internet here as it will be very difficult to do anything online consistently.

Scammy. Promised one price on the phone. Then billed more. Called and they denied previous…read moreconversation and said I was wrong. I sent them a recording of phone call proving they are lying and they reversed pricing to promised amount on phone. Do not do business with them, you will have problems with service and billing