I have never been so disgusted or outraged in a restaurant before…read more If you want to eat a soggy mediocre burger, whilst being treated like s**t by the front of house staff, this is THE place for you! The Tunisian manager on duty during the evening promised us a table for 1 hour 15 minutes which seemed accommodating. The service staff were excellent, attentive and kind but the direction they received from their manager meant that despite the fact that we were only 30 minutes into our designated 75 minutes table time, he cancelled our second burger order without notifying us, and sent the waiting staff with the bill as soon as 55 minutes had gone by. The waiting staff who were attentive and kind were clearly embarrassed at having to convey the bill and the fact that our order had been terminated and one waitress was really lost for words. When I complained to the manager in question, he had nothing to say as he had enough customers sitting at tables, filling his pockets. He offered no apology, didn't try and suggest any other solution and simply expected us to swallow his insults and leave. More astoundingly, when we left the restaurant, he followed after us and very threateningly tried to physically harass my wife and I, grimacing and shouting "what's your problem?" It was clear what HIS problem was. Clearly aggrieved that everyone in his restaurant had witnessed our dissatisfaction, and how remarkably every waitress had come to side with us and against their manager, he wanted to prove something and in the street decided to try and accost my wife and I. We clearly re-articulated why we were dissatisfied but this didn't help him threatening us in the street with racial abuse (we are British) and Arabic swear words directed towards us. He claimed not to speak English when we entered the restaurant but managed some very choiceful words in mainly English but also German and Arabic when he wanted to insult us on the street in front of his institution. We had quite a crowd gather around us and in the end, my wife and I respectfully retired and left this manager to go and assault the next customer. Manni & Peet is the place for anyone who has no appetite for customer service, wants to eat food served by waitresses who are clearly downtrodden and badly treated, and finally wants to enrich an establishment who employs a manager who seeks to verbally and physically threaten customers if they don't go along with what he views as his "rules". Dine here at your peril. There are finer places to eat in Darmstadt and in any city in the world. Service should count for a lot in this world, and thankfully Google and other forums allow normal members of the public to have a say even in places where the manager is "the king"... his words, not mine! Long live the Tunisian Empire of Manni & Peet!!!

This restaurant locates at the top floor of Henschel with indoor and outdoor seatings. The view is…read moregreat: looking out to the Ernst-Ludwigs-Platz and the Marktplz / Market Place.

The rooftop terrace is a perfect place to catch a sunset over a drink or a coffee. Note that you…read morehave to use the special restaurant entrance instead of the main shopping entrance after 7PM. The homemade lemonade was fresh and beautiful and the service was super friendly. I'm surprised that more people don't come here given the view.

Extreme Enttäuschung…read more Waren da, essen 3 von 5. Der Salat war in Dressing getränkt. Konnte man eigentlich nicht essen. Die Burger und Pommes sind ok. Wir hatten am Tisch zwei Schlemmerblöcke. Wollten diese einlösen, wussten jedoch nicht, dass man dies vor Bestellung mitteilen muss (weil es sich sonst nicht mehr Einbuchen lässt war das Argument - was schon ein krasse Frechheit ist) Wie dem auch sei, wir haben das akzeptiert als die eine Hälfte das Lokal Verlies wurde der eine Block akzeptiert. Bei der zweiten Hälfte - die das Lokal später verließ, wurde gesagt das ginge nicht. Als wir das im Nachhinein erfahren haben (es war sogar die gleiche Kellnerin) haben wir angerufen und es wurde uns mitgeteilt, dass man das klären wolle und sich umgehend zurück meldet. Kam nie wieder was. Demnach eigentlich 0 Sterne - da man Gäste anlügt, schlecht behandelt und anstatt Werbe Angebote ernst zu nehmen mit irgendwelchen Ausreden die Gäste auch noch Verärgert. Es ging um 12 Euro am Ende. Wir haben anstatt uns Geld zu sparen sogar mehr bestellt um noch etwas anderes zu probieren. Last time leider

Too expensive for below average taste…read more The service at this place used to be much better. A couple of months ago they reopened the restaurant and changed a few things. Since then the prices have risen and the food isn't as good as it used to be. I would not recommend this place, although the waiters and waitresses were really nice!

First, nobody approached us when we entered the restaurant. Second, our reserved table was already…read moregiven to other people. The kids dishes had parsley on it as decoration which doesn't come good for 4-9 year old kids. The burger bun wasn't warm anymore. We had to ask for silverware because they forget to bring it. The waitress was pretty slow and didn't even come once asking if everything was ok, although we didn't have mayonnaise and wanted to order more drinks. Overall not the best experience.

I tried this out with my son due to the good reviews. It seemed like it had a lot of regular…read morecustomers and we were stared at quite a bit, not sure why. The burgers were below average and the service extremely slow even though there weren't many guests. Other guests who arrived after us received their food before us. Again it seemed the regulars had preferential treatment, but of course this is just a theory. Very odd indeed. Not going back.

Located one floor up, it's an American style sports bar in Germany. Decorated with football helmets…read moreand european football rally flags plus photos of athletes all around. Wait to be seated! Great views over looking the Marktplatz if you can get a window seat. Besides the dining areas, there are a few seats at the bar plus high tops too. Rest rooms past the bar. It took a bit of time to be acknowledged by the very busy staff, but the service was very good over all and our orders came out quickly. Never felt rushed to 'make room'. The seats were ours for as long as we wanted them. If we wanted anything like another beverage we had to flag down the waiter, which is fine. They aren't ignoring us, just letting us 'be'. The menu items are a combination of German foods w/Americanized names and Americanized fare like burgers and salads. My steak salad was very good. Steak cooked medium, fresh greens and a light vinaigrette that complemented the dish. Good fries too. We watched German football and F1 racing (a repeat broadcast). There are *many* TV's all around.

Perfect place to watch sports. They speak English too! The food is delicious and the beer is even…read morebetter. I will keep going here for the rest of my time living in this area.

I'm from Seattle and recently moved to Mannheim, Germany. I've been looking for a good burger since…read moreI've arrived and I think I've finally found it. Nisa's is called a "Hot Dog" store, but I'd definitely think of it as more of a burger joint. If I didn't look out the window, or... talk to the German-speaking counter staff I guess, I would think I was in Seattle. From the decor to the presentation of the food it oozes that more and more popular "Hipster Chic". I loved it in Seattle and I love it here too! The service style is actually uncommon compared to the rest of Germany. You'll actually order at the counter and your food will be brought out to you. I find this is a refreshing change from how often the food and drink industry in Germany insists on being completely full service. The food was excellent. I had the "Nisa's Burger" which had onion, sweet peppers, and naturally Curry Ketchup, another staple of German cuisine. I haven't put too many peppers on burgers in my life, but it was excellent here. The patty itself was cooked well-done, which isn't my favorite as that part was a little bland. Next time I visit I'll definitely ask for a medium or at least medium well sear on the patty. I encourage you order in German, as I do everywhere in Germany, but try not to make my mistake: I tried to say "Ich nehme "Nisa's Burger Combo" trying to make it clear I wanted fries and a drink, but the counter staff heard "corndog" despite my perfect German accent (not really, I'm sure I mispronounced it), so I got the burger, fries, drink, and a corndog.... I didn't eat for two days afterward. The corndog was pretty good, but nothing special and it had the absolute lightest battering of any corndog I've ever seen... but maybe that's just a style I'm unaware of as this was corndog #5 or something in my whole life. Overall it was an awesome little place. Order a burger and grab a table, there aren't many places to get an American classic done so well over here!