Great location off the interstate and close to town with a loves truck stop with a Subway and Carl…read moreJuniors across the street. The hotel is remodeled with nice rooms and great staff. One of the nicest breakfasts and breakfast areas of any Holiday Inn. Very quiet area

The hotel is new and looks amazing. Everything was super clean. In a very safe area. We left stuff…read morein the truck bed and no problems. The staff were beyond nice, they were exceptional! The room was very clean. Breakfast was great with many choices and they even have togo bags. There is a carls jr across the street and a loves has station. right next door is a self service rv center with ice and stuff and a dog run. This is the safer city to stay in compared to the two south of there.

Worst hotel ever!!! after 45 minutes of trying to call and talk to the front desk. I've tried every…read morenumber on the goddamn darn phone and hit zero and it keeps sending me to an automated reservations line. Come on are you serious... What are you doing in case of an emergency if the loved one is missing or hurt and you can't contact them and their cell phone is off. Last time I stayed there there was a girl at the front counter that was in the dining area reading a book away from the phone that says a lot. Staff is sloppy there is no maintenance technician available so if you'd like to be treated like dog Doodoo, this is a place for you.

This was a great place to stay. The hotel staff were extremely friendly & our room was spacious &…read morenice. It had both a microwave & refrigerator. I'm not sure why a few folks rated this hotel lower, unless they were expecting elegance. We travel frequently up north & will definitely stay again. We have 2 dogs & I am always so grateful for a pet friendly hotel that I do not mind paying extra. I suspect the extra fee is to cover additional cleaning services. Dogs are emotional support for most dog owners & it's not difficult to get paperwork showing so. I don't think this should grant you the right to bypass an extra fee charged for all pets. The hotel was about $100/night (plus pet fee). It was a great place, especially for the price. We will be back for sure. Located in a very quiet area of town.

We reserved the suite as it was our anniversary. First of all, the room wasn't ready at check-in so…read morewe had to wait for at least 30 minutes for them to hurry and clean it (which of course didn't make us feel comfortable about the cleanliness). They did apologize for that. The room above us was loud all night long. Then in the morning when we turned on the heat and fan there was a very strong odor of weed. I went outside, but nobody was there. The smell was so strong that we checked out early. I was getting a headache. I told the front desk about all this but nothing was done. Not even an apology, just a shrug of the shoulder and trying to explain that the weed was from outside. She even admitted she could smell it. Do they even want return customers here at all? Well, I can say I will not return, nor anybody I tell this story too.

We had received a night away from work. Love best western usually. This place however is a JOKE…read moreupon getting to our room the kurvig was filthy. Told the lady she said sorry that should have been caught by house keeping. I said okay and that we'd be leaving for dinner. Then come back to use the hot tub ICE cold. Yellow stained towels in the bathroom. But the final straw and I get a hotel is not quiet. But from 12:30 until 2:30 when the people above kept stopping over and over we checked out. All the front desk could say is sorry that happened like are you kidding me. Wish there was a half star at this point.

Better off to sleep in your car. Place is extremely dirty and the help is rude crude and socially…read moreunacceptable. Go sleep on the ground you'll feel better about yourself.

Very unprofessional experience!! Everything was broken…read more Literally everything. The mini fridge in our room, the ice machine in the hall, the elevator - all broken! The room was dirty. It looks like it wasn't cleaned before we came. There was someone's hair between the blankets and sheets, hair ALL OVER the bathroom floor, in the tub, around the toilet. The counters had something all over them that was crusty. Mirror was dirty. Carpet had several raised ridges. The ceiling had been leaking. Floors weren't vacuumed. We asked for extra pillows and they had nothing. They were not all that welcoming and made us feel gross. The hole place was dirty and not ADA compliant.

what a dump, sleep on the sidewalk. A lot mor comfortable .and it stinks like cat piss.read more

This place was a dump! My family and I had been driving 12 hours from another state and needed a…read moreplace to stay and rest before the next leg of our trip. It was difficult to even find the office for this place, which was located separate from the motel. The room was disgusting. Dirty sheets, the cooling unit in our room hadn't even been turned on, so it was extremely musty. Very old, very run down, no updates, very sketchy area. Not suitable for a family traveling with kids.

Super low key place to stay! We have a couple little boys that can be a little wild and this place…read morewas perfect because we don't have to tiptoe around hoping they don't break anything or scratch something. This is much less stressful for us to stay at. The beds are also super comfortable. There's a Little Caesars right next door with their $5 pizzas and a laundromat super close as well. The shower is also really nice, it's like a gentle back massage. The refrigerator wasn't on when we got here, I thought it didn't work at all till my son told me he fixed it. So definitely make sure it's on before you put food in. The people who run it are really nice too.

This is based mainly on customer service. I book a room on a busy week (Ragnar) so I just needed…read moresomething inexpensive. Which is what it was, but due to a unexpected rain storm my room got water in it before I got there. They actually called me a told Me there were sorry and would get me a room at another hotel at the same rate. Really I was impressed they way they handled it and every thing they took care of. Great service and very respectful. Can't tell you anything about the hotel currently but I can say the staff is great.

Have used Ellie's for boarding my dogs for years! Amazing attentive staff and owners. My dog…read moreLOVES going here. From the minute we pull in she wants inside and I become a memory to her. Thank you for awesome service and being the people that not only I trust, but my slightly neurotic, high strung dog trusts and loves!

Love this pet hotel! It's like a spa for your cats and dogs. They go above and beyond for the…read moreanimals. If only I could book a room for myself ...