It's more of a restaurant than a pub to be honest. There business is more on getting middle aged or OAPs in on a weekend for their Sunday lunch than providing a real pub atmosphere. Sadly if this is what it takes to survive in modern day England than so be it. It's either that or close up & the community loses a valued resource. The beers are fine, the food... like I said it's catered to the middle aged & OAP crowd. So expect nothing special. read more

Very good food . Welcoming \ cost atmosphere very nice. Loved their beer battered fish and chips. read more

Mouldy burger bun! When raised with the waitress, she apologised and were handed a cash refund for just the burger- not acceptable. I went to the bar to ask for a refund for the drinks. On walking into the bar, an older lady behind the bar was openly expressing how upset she was with the review that had been left and that she couldn't believe it. Unfortunately despite her choosing to continue airing her dissatisfaction indirectly, it appears she was not upset enough to personally apologise for what had been served or talk to me about this directly. Talking (and continuing to talk) about customers or their reviews is totally unprofessional! WOULD ABSOLUTELY NOT REVISIT! Anyone eating here- check your food before you put it in your mouth! The lady who arranged the refund was apologetic and helpful. She agreed to refund our first round of drinks when asked. To this helpful lady - unfortunately that your colleague did not approach the situation with the same basic manners or professionalism. read more

I have passed his pub all my life and never been in, but having visited my father in Keighley this evening, and returning to Chevin Lodge Hotel at Otley, I called in for a quick meal. From entrance left hand side is a dining room , and right hand side a bar. Dining room was already quite busy at 7.15, always a good sign and I ordered a pint of Tetleys (No local Taylors beers), and requested menu. I went for a fish platter for starter, and sea bass for main (I often order Sea bass or a lamb dish in order to compare how different establishments cook it). The Fish platter (which came surprisingly quickly) consisted of some prawns, smoked salmon, and pieces of peppered mackerel, dressed in a creme fraiche enhanced with dill. The whole on an excellent and varied salad. Very good indeed, though rather too much of it , it could almost have been a main. Also arriving quickly (almost too quickly), the main consisted of two good fillets of sea bass on a chorizo mash with a tomato fondu sauce. The fish was cooked to perfection, but unfortunately there was far too much of the tomato sauce, which tasted as if it was from a ketchup jar and warmed up ! It was spread all over the meal. Far better for it to have been on the side or in a separate pot. But this was the only real criticism of the meal. Service came with a smile from too pleasant ladies, who were happy to chat a little even though they were quite busy. Wines were well priced, but limited in number, all were between £11.95 and £18.95 a bottle. By the glass only £4.20 for a large 250 ml, read more

My wife has had a recent operation, and is on crutches, we wanted lunch but it was rather late. We arrived there at 2:25 and lunch finished at 2:30. We were made very welcome and the lady who served us made sure my wife was comfortable, before taking our order. My wife had Mozerella and Pesto Baguette and I ordered a steak & ale pie, The baguette came with a side salad and chips, We have been served smaller salads when ordering just a salad, she said there was twice the amount of mozerella she expected, and it was delicious. The chips were chunky and perfect, but too much for her to finish. My pie was a proper plate pie, not a bowl of filling with a puff pastry lid, and the filling was the best I have had for about 20 years, and the pastry was proper short crust pastry. Mine also had chips but veg instead of salad. Which were perfect to my taste. The service was helpful & friendly, and the Chef who had prepared our meal stopped to be complimented, and had quite a long conversation before he left for the afternoon. He told us he had been working in Italy for some time and attempted to follow the pattern of work that he had there, all freshly made with produce from the market. We will certainly be returning in the very near future. read more

Firstly, the spelling is actually 'Busfeild Arms' - quirky, but a great pub. It's now owned privately (bought about 12+ months ago) and they have revamped the pub by making the public bar into a restaurant and the other side as the public bar with an added coziness by having an open fire, solid oak tables and an update on the painting and decorating. I have to rave about the food, the price on mains is about £13.50-£20, but the chef they employ is OUTSTANDING. The food is worth every penny and the buzz has finally kicked back into the Busfeild Arms! read more

We recently stayed at this pub for a couple of nights and the service there was fabulous. We also are there and the food was delicious and the staff extremely friendly whilst doing their jobs well. It was a great experience, and we would go there again. read more