Incompetence of sraffing - hispanic lady on thw phone is arrogant and has no idea about insurance,…read morepolicies, copays, etc. It seems she is suckind numbers out of ...... . Most lickely was hired from home depot parking lot. Spoke to three different people, receivwd three different quotes. Obviously staff doesnot care about reading agreement or learning business. Had to wait for cd with images foer almost two hours. Finally gave up and left,. They called 3 hrs later asking to come back to collect cd. 5 hrs of my life wasted.

I went for a mammogram and sonogram. The ladies were very professional and kind. They asked my…read morehistory and family history. I did have a positive test once and had a biopsy for it, but everything came out fine. The doctor spoke to me in the end. I had never been to the Katy location before. It was really nice, just like the staff. Ten stars.

Do not go here!!! Doctor prescribed a drug and said if had…read more"no side effects" but I had a major terrible reaction to the drug and found out afterwards that the FDA has issued major warnings about the drugs profound side effects. Do not go here!!! Run away!!!!

I met Dr Saba for the first time on 01/14/2026. This Dr is so caring and very professional she…read moreattended to me with maximum care and respect . Im more than impressed. Thanks so much Dr.

Dr. Gary Kraus is an excellent surgeon. He did my fusion between L5 and S1, 3 years later I am…read morecompletely pain free for the first time in my adult life. The only complaint I have is be prepared to wait 1-1 1/2 hours for an appointment. Part of this is probably because he is very good, but I feel his staff also needs alot of improvement. But I give him 5 stars anyway, and his staff maybe 3 stars.

Update on 6/1/013. Doctor called me after seeing my initial…read morereview and offered to hear my story and refund the money my primary and secondary insurance already paid to them. Checks were received in the past week.

I was in this hospital for 2 days for Labor & Delivery. They have some great nurses such as Corey,…read moreNancy & Jill. They truly were AMAZING human beings. They made my delivery much easier. Also, Dr. Younes was INCREDIBLY nice and helpful and professional. She truly is the best doctor I have ever met. On the other hand, once I delivered and the epidural effect started to wear off, I was at the mercy of a nurse named Deb. She completely mistreated me. She wouldnt even give me her hand to get up and use the restroom. I asked her to please hand me my purse to take medicine (stool softener because I was really struggling to use the restroom, I was in PAIN) and she said : oh you could get it later. She could see that I am not able to walk or sit on the toilet and she would REFUSE to give me her hand. As I was struggling to use the restroom and crying, as I was living the worst moment of my entire life, she told me : "my mom pushed me at 9 lbs, I am sure she did tear as well." And she was saying this in like a chatty way, as if we were just talking.. while I literally was shaking. Then, she left me in the restroom and left the room. She came back 15min later to find me sobbing by myself in the room and she said : whats the matter? As if she doesn't know that I am in terrible pain and completely by myself. Later, my husband finally was able to come and help me and when she saw him trying to help me get back to the hospital bed as I was in terrible pain, she said : oh you guys are so cute!! i am going to cry!!! I genuinely think that she should not be in charge of taking care of new borns or freshly postpartum patients as she clearly lacks empathy and compassion. I will never ever forget how she treated me and I hope she will experience the same thing someday so she can see how it feels to be completely vulnerable and be rejected help from your nurse. Aside from this, the hospital staff was great!!

I arrived at the Emergency Department on the morning of April 25th and was instructed to change…read moreinto hospital scrubs and place my personal belongings into a plastic bag. My belongings included two cell phones (an iPhone 15 and iPhone 16 Plus), pants, a shirt, a beanie, and a pair of sandals. At some point during my stay, my belongings were either lost or mishandled by hospital staff. I trusted the hospital to properly secure and safeguard the items I was required to surrender, and I am extremely disappointed that this responsibility was not taken seriously. To make matters worse, I later received a bill for $1,100 despite the unresolved issue regarding my missing property. Given the value of the lost or stolen items, I believe the hospital should take responsibility and address this matter appropriately. Hospitals should have proper procedures in place to protect patients' personal belongings, especially when patients are obligated to hand them over during treatment.

I've been a patient here for years and I've never had an issue w check in or wait times. Even…read moreduring Covid they were extremely quick and safe. The techs are very nice. I recommend this facility highly. I will be back for my next mammo and bone density.

The worse experience ever, I've be going to the breast center for the past 8 year. And they screwed…read moreup big time. Not writing down notes in my file. I'm very upset & will not return to this place again. Now I'm having to find a new location because one person screwed up. They better hope nothing has changed in the past year. Due to there mistakes not writing down notes from radiologist who told me not to come back for one year.

We had the most incredible experience at Cranial Technologies during our daughter Blake's six-month…read morejourney with the DOC Band. From our very first visit, we were welcomed with warmth and kindness from the entire team -- Kristin, Ziaya, Lauren, and Taylor made us feel like family. Their genuine care, positivity, and attentiveness made every appointment something we actually looked forward to. Kristin, the physical therapist, is truly a gem and an incredible asset to the company. Her knowledge, professionalism, and gentle approach helped make the process completely painless for both Blake and us as parents. She always took the time to answer our questions thoroughly and made sure we felt informed and supported every step of the way. The team's dedication, expertise, and heartfelt care helped Blake achieve amazing results, and we couldn't be more grateful. Graduation day was such a joyful milestone -- one filled with pride and emotion -- but also a little bittersweet because we knew we'd miss our Cranial Tech family. Thank you for everything you've done for Blake and for making such a big chapter in her early life so positive and filled with love.

My first impression of Cranial Technologies was quite pleasant. The first technician I had we did…read morenot see again after the first visit. Bummer. The office is very clean, but I realized they were always empty. However as each visit went on I became less pleased. My daughter definitely needed a helmet but I would advise going elsewhere. This office is shady, unreliable, and unwilling to admit to any mistakes. Each time the timeframe my daughter would be in a helmet changed. Towards the end it was mentioned my daughter might need a second helmet. Which she didn't. We were informed insurance wouldn't pay for it. We provided our insurance information upfront and it was verified. We were told insurance is expected to assist 50% which was $1,100 and our portion was the other remaining $1,100. The patient portion has to be paid in full before starting - no payment plans as the treatment is being done. However, months later they were sending bills to our old address. Somehow we managed to get our final notice before being sent to collections stating we owe almost $800 more. Not once did I receive a call, text, email. Nothing. I spoke to a representative that said a lot of mom and dads get upset because they don't reach out. Maybe change your billing system if a lot of people are upset. You clearly suck at quoting and communicating. I understand insurance quotes are an estimate - BUT I spoke to insurance said they verified the wrong patient. They verified my benefits instead of my child. My deductible was met and my child was not. I called and spoke to MANY reps at Cranial Technologies. I got transferred to billing, insurance, managers and somehow each of them said, "this is out of my hands let me transfer you". I spoke to someone that had proof they verified correctly and it was sent to me. The screenshot clearly shows they verified me as I'm the subscriber NOT my child. I spoke to many reps and not a one will admit they made a mistake and will write their wrongs. Everyone - except Tracy was incredibly rude, EVERY SINGLE time. I'm still being threatened to be sent to collections for someone else's mistake. I was told, "I'm sorry you feel this was incorrect and shouldn't be your responsibility. If you chose to ignore it you can deal with it through collections" You can set up a payment plan with Crainal Technologies but they only allow 2 payments. That's it. It's quite frustrating that it seemed they tried getting extra money off a second helmet that we did not feel she needed. Then threatening collections and not reaching out to inform me of such a hefty balance. Then force you to pay it in 2 installments. Save your time money and effort. This facility is ridiculous. Zero customer service. Rude. Intentionally shady. Go elsewhere, please.

12/29/2023 (6:27pm)…read more The staff are so professional and kind along with efficient! I came in later in the early evening and was out within 30 minutes. I got chest x-ray done that my physician needed for me and I'm so happy he recommended me here! I'm also self-pay and I'm happy they didn't charge an arm and a leg I can't recommend this place enough I thank them for the quality and the consideration

Please don't go here for your imaging. The radiologist Dr. Doe is amazing, but the billing and…read morefront desk have been nothing short of a nightmare. I have been over-billed by over $1000 and have surgery in a week, sadly it won't even go towards my deductible because they wrongly listed a family member on my insurance as the patient (despite having all my patient forms). They've been giving me hell for 3 weeks about refunding me despite having claims from my insurance proving I was grossly overcharged, part of me thinks they're dragging it out so I let it go. I have cancer that now I won't be able to afford to remove because of them.

I have tried calling his office multiple times, but the office does not return phone calls; they…read moretransfer to voicemail without a return call. I will definitely not recommend this office, since the staff does not take the time to return a phone call.

Best doctor I have! Love him and his PA Tina. He's always up to date on the latest meds and…read moreextremely knowledgeable about them.