Very pleased with my experience with APS. Aaron called me back very promptly, with a fixed price…read moreestimate for replacing my broken water heater. His price was substantially lower than the fixed price estimate offered by other plumbers. Lowes never called me back & Home Depot (and a few others) would not provide a price estimate without having someone come to our home. Aaron arrived the next morning, replaced our water heater in about 90 minutes. Very pleased.

Our water heater went out late on a Saturday night, and Aaron responded quickly when we needed help…read moremost. He worked hard, clearly knew his stuff, and walked us through our options. We ended up replacing our old tank with a tankless water heater and adding a reverse osmosis system in the kitchen, and we couldn't be happier with both. Aaron was professional, knowledgeable, and easy to work with from start to finish. We highly recommend him for any plumbing needs!

Too much information to lay out. Completely disgusted with this company! They are dishonest,…read moreunprofessional, disorganized. We had work preformed on our toilet and a stuck shut off valve, only to be presented with two flooding issues. First one resolved and cleaned up by ourself and not the tech. 2nd flooding incident, caused damage to our basement wall, ceiling and carpet. After being to the companies attention only to be told that there is no paper trail of their tech working on the stuck valve and that he "forgot" to add it on there. After an entire day of trying to resolve the issue and finally getting the owner to give us a call, just to be completely unprofessional, disrespectful and end the phone call with we're not taking responsibility and hanging up. Complete embarrassment of a company, a joke at best, lousy ownership and office personnel! Shame on you!

Very affordable and quality work done! I will definitely reuse and recommend in the future!read more

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

The repairman was great. The office was helpful. It was a little pricey, but the work was quality.read more

They were very helpful! I highly recommend. Father, daughter team knew their stuff. I'll call them…read moreagain

Over many years we have used OWH for two replacement cycles of our two heaters. Dan is very honest…read moreand straightforward, and extremely knowledgeable about water heaters. This week we had an issue with one of our heaters, and Dan and Allie came with a $300 repair kit and a $1,600 replacement water heater. Dan quickly saw that the gas valve replacement kit would solve the issue and immediately went that route. Eight years ago Dan revealed the "secrets" of making a good water heater last a good long time: 1. Keep the temperature setting constant, even if leaving the house for an extended period. This keeps the water tank from contracting and expanding due to changes in water temps. 2. Check the anode yearly and change when necessary. Owner manuals tell how and why. 3. Run household water softener systems at the lowest possible setting. Such systems are the enemy of water heaters. OWH's prices are below others I have checked. Water heaters are very expensive in Utah now because of our rules requiring ultra-low NOX heaters to be used in accordance with California regulations (yes, California). Ultra-low NOX heaters are ultra-expensive.

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

Make sure you read the reviews. Very unprofessional company. Also saw a van on the road of theirs…read more Absolutely driving manically. If they work like they drive, I'd go anywhere but here. T

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I'm so so fortunate to have found such a reliable, honest company for plumbing needs! Both times…read morePando has come for plumbing issues they have been so helpful. I know I can always count on them to treat me fairly.

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.

My faith in honest businesses has been renewed. These guys are awesome. The water heater went out…read moreand I jumped on Yelp. Sharp Water Solutions had a stellar rating. The reviews convinced this super skeptic when it comes to making the call for someone to give a bid on an expensive repair. It was easy to set up an appointment and they were here when they said they would be. They spent time talking me through the options and didn't hard sell me on anything. They didn't even suggest a replacement but I was already anticipating it because our unit had reached its limit. They said they could install one of their partner water heaters or I could purchase one and have them install it for me, both at reasonable rates. I ended up going with their water heater because it could be done same day without a lot of hassle. The pricing was fair and reasonable. They were done in a couple hours and we are back up and running with hot water. Many of the other companies that claim to be local have been bought out by private equity firms and their pricing reflects it. Steer clear. These guys are legit and will be the place I call when water/plumbing-related issues arise!

Sharp installed my water softener 10 years ago, and it worked perfectly. I called them after I…read morenoticed some water gathered by my drain because I thought I had a leak. They were responsive and a tech came out within a day or two. It turns out the water was due more to my drain hose and had nothing to do with the equipment. The tech then ran through my entire softener to make sure it was operating correctly and left. No charge, although I'd have gladly paid for a service call. Sharp is a top-notch company. My dad recommended them to me after he had a great purchase and install experience. I won't go anywhere else for anything I can get from Sharp.

I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.