Leaf clothing is centrally located in Newcastle, it's a small family owned clothing shop. They…read morecater for both Men and Women and have a range of fantastic clothing brands which the owners Brian and Josie personally source each season. They are friendly, helpful and the clothes are very reasonably priced for the quality and style.

Slaters is located near central station, above the lounge bar. If you are looking for a suit I…read morewould recommend trying here. There is a massive range covering all styles and budgets. The staff are very helpful and offer a personal shopper experience, helping you choose the right clothes for you. The staff know what they are doing as well and can help you choose shirts and ties that would go with the suit. The shop also sells some shoes and casual wear but it is the suit section that stands out.

Customer service is horrendous and not trustworthy. Be prepared to follow up several time to get a…read moresimple task accomplished.

In short...terrible! BS false claims and negligence. payment…read morefor fast delivery is never expedited and customer service is lacking. amazed how they stay in business. one word : Despicable

Fenwick is such a huge store! With an entrance on Northumberland street and one that opens onto The…read moreMonument as well as having other exits and entrances into different parts of intu Eldon Square...to say the least, I get very lost when I go in there. To confuse matters, there's also steps and stairs taking you here, there and everywhere! I much prefer Bentalls but I can say, Fenwicks does have a range of good name concession stands (which follow with the price tag), a make-up floor, some cute bits and pieces of stationary and randomly, some food joints which includes a sushi joint that kind of smells up the place. The layout is pretty confusing so I haven't ventured in too many times. There's wifi in here but you have to sign-up and it takes a while to be connected... The Christmas window this past year was pretty cool though (not sure if it was worth the queues or the aggressive shoving!) The building front from Northumberland street is a looker, if nothing else, Fenwicks can offer a visually pleasing building to admire.

I love Fenwicks! It's a fantastic department store with everything you could need under one roof…read moreand my personal go to place for a cosmetics and clothes fix! Whether it be perfumes,international foods from the food hall or homeware products Fenwicks has it all. There's a great choice of places to dine too including an American diner and Cafe 21 for those who literally like to shop until they drop. Plus what a bonus!! Every Christmas time they unveil their Christmas window (which changes each year) and flood Northumberland street with the cheery sound of Christmas music!

Eleven is a designer clothes shop…read more They have recently bought the rights to sell Stone Island, this means they are the only shop in Sunderland with Stone Island Apparel. They also sell Hugo Boss, Ralph Lauren and Fred Perry. The store is very spacious and has 2 floors. The building is very big and old with hard wood flooring, there are a lot of old cult pictures and merchandise decorated around the store.

Eleven is a premium clothing retailer which specializes in selling high end clothing. Many of the…read moredesigner labels Eleven sell are well known for their quality including Hugo Boss, Ralph Lauren and Stone Island. Although the items Eleven sell are undeniable quality the same can not be said for the lethargic customer service, their depleted stock levels and their online presence. On numerous occasions I have browsed their website, viewed an item I would like to purchase (with the website clearly stating the availability of the item including different sizes), only to find upon arrival to the physical store that they have sold out of the item, even though the website states the item is in stock. For example I wished to purchase a Paul Smith jumper, the website said the jumper was available in small, medium, large and extra large, however when I entered the tangible store Eleven only had medium in stock. I do question whether the relevant clothing is actually available in Eleven or just a marketing ploy to attract customers to buy other related items. Another issue I had was with the websites misrepresentation of their opening times. The website states the opening times as 9 - 5:30 Monday to Saturday. However based on past experience the shop does not open until 9:30, what poor service. In conclusion to this review I would recommend not using their online presence as an indicator on their stock levels/opening times, rather to phone the shop directly to make enquiries. For any potential customers interested in the world of designer labels purchase from reputable stores such as House of Fraser. Thank you for anyone who has taken the time to read this review.

Accommodation is in a modern, self contained two storey block with ample parking. Our room was…read morereasonably spaceous, well equiped, and had a good en-suite. Decoration and cleanliness were more than acceptable. Despite our close proximity to a busy road, sound-proofing was very good and we were not disturbed by traffic noise. The main reception is in the inn and access to the accomodation block required the use of your room key-card on the front door. Breakfast is self service in the inn and and although it is described as continental, it includes fresh fruit yoghurt and cereals in addition to the continental norm of fruit juice, tea/coffee and croissants etc. The Innkeepers Lodge website offers standard room pricing which is competitive and includes a continental breakfast .it also offers three nights for the price of two at weekends which makes them a bit of a bargain compaired to similar travel Inn/lodge establishments. This is the first Innkeeper Lodge I have used so I cannot comment on them generally but if they all approach the standard of the Falcon's Nest I would gladly give an overall recommendation. As it is I can only speak for this establishment which I highly recommend.

This John Lewis is HUGE, and stocks just about everything you can think of. This is one of its…read moremajor plus points. I find the shopping centre in Newcastle way too big and sometimes just want to grab and go. The layout of John Lewis certainly allows this, and the store displays are always tip top. What is my absolute favourite thing to do here is go round the make up counters, which makes me feel like a princess because everything is so shiny and lovely and nice. Once again, huge props to the staff here, they have always been lovely to me and more than willing to have a natter if they aren't busy.

I will never shop anywhere else for the larger items I need. John Lewis really does offer the very…read morebest value for money, quality and most importantly too - the best service possible. Buying from them you can always be completely confident knowing that as a customer they really do care for you and want you to be happy. Such a rarity in todays cut throat competition. I recently bought a hotpoint fridge and freezer and was not happy with the features. I went back in staore and they have exchanged both without any hassle whatsoever, no further delivery charges and not even a usage cost as I have had to use them both while I wait for the new delivery. And they reallyt are competitively priced. Always very well worth shopping there.