It's a household fav for me and my husband! If they had a rewards system we would be ecstatic! Food is great, service is awesome and the price is unbeatable! We prefer them over chipotle! read more

Great healthy spot to catch some lunch or dinner. It's our areas version of chipotle but 10x better. Their flavors are spot on! Try their queso and fresh chips as an add on, it's delicious. read more

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Such good customer service. They forgot one of our meals for door dash and personally volunteered to drive it to us. Amazing effort shown to right the situation and we are very happy. All of the food was delicious as well!! read more

Food was amazing and service was excellent! Would recommend! The music in the background really matched the vibe.

Like Chipotle, only tastier. First time here, he had a bowl and I had a wrap. The employee had patience with us as we decided what we wanted. The place was clean and had a nice upbeat decor. Our food was made to order and reasonably priced. read more

The food was good and fresh, and the staff was super friendly. I kind of created my own salad and it came out to be a nice mix. The staff was helpful as it was my first time. Appreciate their help and the legit food on the go. I will be back! read more

Burrito Shak - Build Your Own Salad - Mexican Near Me - Swansboro, North Carolina

This is the slowest place on planet earth. They're completely unorganized and the employees don't communicate with each other. Waiting for a to go order for 20-30 minutes while they serve countless people in line is unacceptable. Ordering ahead is supposed to speed up the process not slow it down. I don't recommend this place if you value your time and sanity. read more

My food was delicious and fresh They have a list of custom sauces that they add to there Tacos Burritos Nachos Bowls They also have about 6 different sauces adorn your proteins of choice. I did appreciate that I could mix and match the different sauces per my taste. I really enjoyed it! My opinion read more

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Finally! Got some real Tex-mex after being in new bern for five years. It was mostly good. They knew how to make guacamole, and boy have I missed that! Queso was good. The beef was too salty. Will try chicken next time. Real fajitas should have been served with tortillas, not nacho chips. It's a no frills place but it's clean and the employees were friendly. Will go again. read more

This is my first time here. I decided to try the S-Turn bowl. The flavors and portion size were decent but the rice was undercooked and that affected everything else. The restaurant was clean and the staff were friendly. The service was very fast. There are zero complaints about the staff. There's a new location coming very soon near my home and I'll give it another try and hope for better rice. read more

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Always wanted to check this place out. Stopped in for lunch, the store was clean, service was friendly. But almost 30.00 for not even a full plate of food or chips. Not worth the money. Comparatively, Moe's is waaaaay more bang for your buck. read more

Burrito Shak - Mexican Near Me - Swansboro, North Carolina

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Like to see locally owned places more in surrounding areas vs franchise Chipotles..i see more locations are popping up for example in jville. My first time was at the Swansboro location and we were on our way to eat downtown but stopped by here instead. Everything is fresh made to order..a thought that this being by the beach and all hoping they would add ahi tuna as option for fish..overall great quality tacos and love the sauce condiments options..definitely go to when i visit fam and we go out to eat..tables are also socially distanced inside too. read more

Burrito Shak - Mexican Near Me - Swansboro, North Carolina

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No need to order online, they don't start making it until you get there. Then they make everyone who walks in while you're waiting before they make yours. Ordered 20 minutes before I got there, then waited 20 minutes while people just walked in got their food. read more

The food is delicious and so fresh! The staff were helpful and friendly. I love the beach theme! The portions are plentiful. Highly recommend!!!! read more

Ordered a Bowl and tacos ... Tacos were ice cold even the chicken! The Bowl was barely covering the bottom For $14!!! read more

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Best hard tacos I've ever ate ! The queso and guacamole were also amazing and tasted so fresh!

Walked into this place made me feel like I was back home in California. It is very clean, staff is super friendly, and food was not bad. Don't be deterred by me saying not bad. My reservations were on the pulled pork which we were allowed to try prior to choosing it, and I thought that was really cool. The pulled pork we tried was a little dry at that time. I chose Carne Asada, and the meat isn't really grilled which is what that means. Not saying that it wasn't prior, and then put in serving bowl with their seasoning. It doesn't give it the flavor of the Asada when it's off the grill. The fried fish cod taco was very fresh, only suggestion I have is that it was soggy once I received it because of everything that is placed on top. I would double fry it and may add less toppings. My tacos were reggae style. I love that they were military forward as we are part of the military family. The staff was on top of it when somebody would leave to clean tables. What I also enjoyed was being able to eat and not feel like I had a greasy oily meal. They have clean eating if you want to eat on the lighter side! They need very little improvement, but they are on their way. read more

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I got to work early and decided to swing down to Swansboro to get some infamous Burrito Shak. The staff was friendly and made my order correctly which is uncommon for this day and age. The burrito was fresh and tasty. I added some queso which is a must. The restaurant did need a touch up as there were some wear and tear. I would return as it was a quiet place to enjoy some lunch before work. read more

I ordered online and still had to wait over 10 minutes when I arrived for my order. I should've checked my order before I left because once home I realized they forgot part of my order! Inside was clean and the food we did have was good! read more

Got my order wrong. Twice. Ordered a steak and cheese burrito and got the wrong thing. Went another time and got it wrong again. I understand the employees have good intentions but I am not pleased with the lack of care for getting my order correct. Food tastes good though. Would not recommend if your a picky eater like me and bent on getting your order picture perfect. read more

This place is the BEST. It's similar to Chipotle but SO much better and faster! All the ingredients used are incredibly fresh and delicious. The staff at this location are hospitable and friendly!! This is absolutely one of my go-to lunch spots in the Cedar Point/Swansboro area. read more

Burrito Shak - Shaka Salad with some additional add ons! - Mexican Near Me - Swansboro, North Carolina

Great place! The service was good. The food was great. The place was clean as well. Even the bathroom was clean, smelled good, and the tissue was soft. Definitely recommend!!! read more

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It's ok tried it once and just the process of preparing the burrito. I would try somewhere else before going back again

Good food, lots of space, clean and great staff! I always try something new when we come here and have never been disappointed. Everything is so fresh and made right in front of you. read more

Burrito Shak in Hampsteqd is awesome. The food is tasty and the staff is incredibly nice. By comparison, the staff at the Burrito Shak in Swansboro is rude, the service is slow, and the food rushed. My wife did the honest thing and told the cashier they had forgotten to charge her for our son's quesadilla and they responded by accusing her of messing up the order. They then took over 10 minutes to correct the issue while my four sons sat in the car hungry. On top of this, the food was disappointing. If in Hampstead, go to the Burrito Shak! If in Swansboro, give it a pass...this branch doesn't live up to the flagship of the franchise. read more

I'm editing my once five star review to give information regarding this establishment during the COVID time... I understand there are a lot of people in this town who are pretending we are not apart of the rest of the country in this global pandemic. For whatever reason, most of this town is wandering around without masks, and with no regard to six feet apart. Fine. I can stay home and protect my family that way. However we do want to support our local businesses. We went to grab some lunch from Burrito Shak yesterday and to my surprise and disgust, not ONE employee was wearing a mask as they leaned over and grabbed every food item in the Tim's to assemble guest orders. Only half the employees wore gloves, and half of those gloves had one glove on. Masks should be a mandatory part of a uniform in consideration of food right now. Period. The way employees were leaning into the food talking to the guest as they were literally inches away from everything, was awful. In that moment, we decided we would not be dining there again. A guest also cake in and in, and unmasked, gave her order while leaning against the glass pane and pointing over the glass the entire time. No effort to have her keep her distance was made. I would have taken pictures, but that seemed rude. Maybe I should have said something. I'm saying something here. I'm sad to edit a five star review. I'm sad to not eat there again. But, in these unprecedented and unsure times, at least FAKE IT that you care. read more

Have ordered to go multiple times (same experience each time). Usually show up a little after the 15-20 recommended wait time. It is never started then have to wait 20 more minutes on-site. They are normally apologetic but they need process improvement big time. Just waited 55 minutes after they forgot the order twice and one order was still wrong. Also provided them with 2 free queso cards and one 1 queso. Food is decent, about 6/10. read more

Nothing bad to say for this place! GREAT vegan options, including the slaw option and tofu :) sauces are great, and so are the people! They have great attitudes- even the lady that had a broken foot! Kudos to her for staying positive and working hard in that condition. The restaurant itself is very clean. I'll definitely be back for more read more

Burrito Shak - Mexican Near Me - Swansboro, North Carolina

best burritos for a solid price. The staff were nice and welcoming. 10/10 coming back for more burritos and the amazing cookies

We eat here almost once a week, it's a delicious lower calorie option and usually very very fast.

I got the fried fish tacos and they were fantastic! Not fishy tasting and the pineapple salsa on top was amazing. Will come again! read more

Burrito Shak - Fried fish taco - I forgot to take a picture before hand, it was too yummy. - Mexican Near Me - Swansboro, North Carolina

I ordered a kids quesadilla, paid for it along with other food, got home and realized they didn't put it in my bag. I was more pissed of than my son. Gave them a second chance, got home pulled the longest strand of hair out of my burrito. read more

Burrito Shak - Long hair, pulled deep from within my burrito. - Mexican Near Me - Swansboro, North Carolina

Manager can't manage and moves like a turtle .. all the food blends together and tastes the same .. service is horrible unless you get Nick during the day he's the man.. Sinclair the manager is quiet and rude and not manager material idk how he got the position must know somebody read more

Heard great things about the Shak, so gave it a try tonight. LONG line but well worth the wait! Had fish tacos on soft corn tortillas (ala Paradise fixins). The cod was scrumptious! My daughter had a large salad with lots of tasty toppings. The kiddos had carne and cheese quesadillas and 100% juice boxes. These choosy eaters want to return! When reading up on this place I was impressed by how much is locally sourced, and house made. The homemade corn tortillas were the best I'd had since leaving California. read more

I have lived here for 3 years and eaten here at least 15 times. I have a negative experience with the service almost every single time. Slow service, bad portions, and one time I waited 30 minutes to find out they gave my meal to someone else. The food is average, but the issues make it not worth the stop. read more

Really great fast casual Mexican food. Definitely in the same realm as Chipotle and Moe's. Very cute beachy/coastal vibe but not over done. We went at prime dinner rush so we expected a bit of a wait. The line was moving and the employees were doing all that they could to accommodate guests. This place is still new and it shows but that fact that they got through so many people with few hiccups was impressive. The food was very good! Tortillas fresh and the various sauces were really great also. They were so packed that we ended up taking ours to go but even with the 10 minute car ride everything was fantastic. Will definitely be coming back for more! read more

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I always expect more when I go to this place. In my mi d it will be a good burrito place with fun employees, but this place just sucks really. Workers use swear words, have little childish jokes between each other. More importantly, the food is bad. Just leaves you very disappointed... go next door to the pizza forno, way better. read more

Hands down the best Hispanic casual fast dining experience in the USA! The young gentlemen that waited on me told me the premise of the business and how it was different than most Hispanic casual fast food chains. Since I had never been there before, they let me taste a variety of stuff to make my final decision ... The Ricon burrito didn't disappoint . Owner ... give these workers a raise! They are the heart of this restaurant! read more

Tried the fire shot with chicken this time . I thought it was pretty tasty . Had a bit of heat to it , which I like . Would definitely recommend for those people that love indigestion. My daughter enjoyed the kiddo tacos with chicken . And would eat them again no problem. read more

Do not eat here. Worst place I've ever eatin at. Prices are way to high for burritos. And I saw multiple cockroaches crawling around while I was there. Do not recommend read more