It is ironic just how unorganized this store is…read more This location of Office Depot is not bad, per se, it's just, well...unorganized. It doesn't matter if you are looking to make an in-store purchase or if you order online and just need to pick something up, getting questions answered on the floor takes 15 minutes and at least 3 employees to answer, and picking something up takes about the same amount of time. The staff is polite, but not overly friendly, so that makes the wait time somewhat awkward, but apparently unavoidable. Honestly, we like this store because of its location and because they usually have a decent selection of products in-store, but as we have come to find out recently, some of the other locations nearby have much more engaging and helpful staff that make the buying process a little easier (especially for specialty items like furniture), and a little more enjoyable. Overall, this location is fine if you know what you are looking for, but if not, and you need help from some of the floor staff, I would check out the Office Depot location on 43rd Street. Cheers!

Judge for yourself: I tried to print three one-page documents on self-service machine from a USB…read moreflash drive. All four machines would not read the drive. Spoke to the store manager, JoAnn, who tried her best to blame it on me. First, there's something wrong with the flash drive. It's new and formatted on a new laptop running Windows 11. Second, there are too many documents. There were three, tiny files, period. Third, you loaded the flash drives incorrectly. I've been doing this for 20 years so, unlikely. I ask her to print it on the big machines that they use. Drive was read correctly immediately. She handed me 2 printed pages. I had 3 documents. When she tried again we found out that she had ERASED the files on my flash drive. Why!? Now she says it's my fault because she doesn't have time for small jobs like mine (which is why I always use self-service). She was rushed and deleted them without thinking. Well, good job. Hope they aren't paying her much. If you don't want business from small users, just say so. It's less offensive than what happened here. I went home, loaded the same files on the same drive and went to FedEx. Worked the first time and I was gone in 2 minutes. Okay, so lets review. Flash drive works fine on my computer, their computer and the copy machine at FedEx. Only YOUR copy machines fail to read it. How is that my fault? Okay, you win. I won't bother you again. Maybe you want to treat your customers with more respect especially since you never know whom you are being disrespectful to.

I went during the busy lunch hour & there were lots of people needing service. I think that my wait…read moretime was completely acceptable. The person helping me was professional & efficient. They only charged me 15 cents to print the return shipping label. What a deal. I heard the gentleman next to me thank his person for being so patient. His transaction took a long time. Obviously he was happy with his service as well. Too bad I encountered some idiot while in line. I told her that I wasn't going to argue with her & ignored her while she went on a cursing rant under her breath in front of others who entered the store & got in line behind me.

Staff was and is always nice, service was quick abd efficient. . The price is the price…read more I won't go back and risk a parking ticket for a 10 min visit to have something notarized. And they are tracking my truck with my license plate? Yeah no sorry, I'll find another place. How much business do you guys loose because of this? Do you really expect a person coming to your store has the time to download the parking app put all ur info in and casually just hang around? We got shit to do....your not the local bar.....GET RID OF THE PAID PARKING, its cost you customers...And your neighboring restaurants.

received rude service here transferred around never got answers. just go to UPS insteadread more

Sheila saved the day!!!! I messed up with the drop and go. Came back, found parcel. Repacked and…read moresent. Could not be more helpful!

This is my 17th year teaching, but my first year teaching 8th graders, and I wanted to have new…read moreposters made for my classroom. I came across Heights Print Store and I am SO thankful I did!!!! They made these posters for me, and the quality is stunning! The paper is extremely high quality and thick, and the images are gorgeous! The staff were kind, knowledgeable, and accommodating. They were also extra kind to me because I'm an educator. I will be back!!

I just wanted to post a review of this shop which I used for the first time last week. I was…read morelooking to print business cards, and I had a number of questions about paper stock, finish, file formats, etc. Despite being in the throes of a massive number of jobs associated with the Primary Elections, Ron and Saul took time to patiently work with me and respond promptly to emails. This has to be one of the most friendly and customer focused businesses I've been to. I can't recommend them enough.

My usual printing company wasn't able to fulfill a specific set of foam boards that I needed for…read morevarious colors, so when looking at same-day printing services I came across AlphaGraphics of Downtown. There are several locations across the city, but this particular location was able to help me in a big way. The first thing that I appreciated was their swift communication. An email led to a phone call, which lead to a quick quote. They were professional the entire time and extremely good about conveying what specific print sizes were needed. The second was the quote itself, which was substantially less than several other services that I shopped around with. They were able to break down the price in a way that made sense, but more importantly was affordable in a timely manner. What I appreciated most was the print quality itself, which looked sleek and colorful. Given that all of this was accomplished in several hours, I couldn't be more satisfied. I will look to them for future print jobs and will continue to recommend them to others who are looking for the same.

AlphaGraphics helped me with some speedy service while I was on a work trip in Houston. I had many…read moredifferent types of items I needed printed. Every employee I interacted with was polite and knowledgeable. I appreciate the professionalism and response rate. Would recommend them to anyone in need of printing.

I recommend stopping here for your printing needs. I brought about 40 envelopes to be printed and…read morehad a concept we had found online. Michael was very courteous and worked with me to get our idea down. This was a Saturday and the turn around time would have been Tuesday, but Katie reached out within a few hours to finalize the concept and the envelopes were ready that afternoon. The shop is also stacked with inspiration for any event from graduations to weddings. We will definitely visit Katie & Co in the future.

Super cute stationary and gift options as well as great customer service. We live across the street…read moreand I can't believe it's taken me so long to check them out! I picked up some cute notepads, pens, and popcorn from here. Will have to come back!

I would like to recognize Assistant Manager Renarda Reynolds and Supervisor Amarie for providing…read moreexceptional customer service. I came to Staples to have custom table mats completed for my goddaughter's graduation party. Before arriving, I was told by several people that the service could be done, and this was confirmed again when I arrived. However, one representative later told me that he would not complete the order. I asked to speak with a manager, and Amarie immediately stepped in. She listened to my concerns and assured me that she would personally make sure my order was completed. When I returned the next day, Renarda was in the Print Shop finishing my order without hesitation. Amarie and Renarda made me feel valued as a customer by listening to my concerns, honoring the commitment that had been made, and taking personal responsibility for completing my order. Their professionalism, accountability, and willingness to go above and beyond turned a frustrating situation into a positive experience. They made sure the table mats were ready for my goddaughter's special celebration. This is what leadership, management, and excellent customer service look like. Thank you both for going above and beyond!

Breonna was cashier and Amazon return person. SHE DID A LOUSY JOB AT BOTH. She stopped to tape 4…read moreboxes together and had me waiting with my Amazon return. AMAZON FORCED ME TO GO TO STAPLES. Breonna was so RUDE. Two women were waiting quietly when BREONNA SAID.. move back, POWER TALK BREONNA. No one was TOO CLOSE TO YOU. When i got to you, you started taping boxes..REALLY, you fool, a customer is standing i front of you and you are making her wait longer while you make boxes, snd then you leave me and go check out two customers..REALLY, BREONNA.. I WAS NEXT!! Fire BREONNA, please. Reporting this to Amazon.

Life saver on a last minute request for a major event I was supporting. They were super responsive,…read moreso nice and gave me exactly what I needed in less than a few hours. While it was a small job, it was for a huge audience and it made a difference in our event.

We had a very small printing job that was nonetheless super critical, and the staff were so kind…read moreand helpful. Thank you so much!