This place is still outstanding. You get personal service and quality products at good prices. It…read moreis one of the few places that those of us who need supportive shoes can go for help. I give them my highest recommendation!

An appointment is necessary. When I arrived the store was pretty busy but I was greeted and helped…read morepretty quickly. I can't remember his name but I think he was the owner. He was super knowledgeable and helped me pick the support and stability I needed. He showed me about ten shoes and was as quick about it as I wanted to be while still evaluating each fit carefully. I am really happy with the shoes I bought and the service I got. I am hard to fit and he was really happy to help me find the best fit.

I see shoe bargains in your future!…read more DSW's never disappoint. This DSW Designer Warehouse in Troy was nice with a large selection of shoes, Detroit clothing, socks, etc. I stopped in to use my $5.00 off coupon that was about to expire. I have had my eyes on this bright rainbow color bundle of Nike socks for a while. They can be found where the lines form for checking out area with the merchandise available for impulse purchases. However, I was intentional to purchase these socks and also donate a pair of shoes from my closet to DSW's Sole to Soul cause. In return, I received 50 reward points toward future purchases. It's a win-win! You can donate one pair every week. FYI: 400 points equal a $20.00 off coupon. Thank you to the college student who checked me out! She provided service with a smile.

I come to the John R DSW way to much. I am not trying to become a platinum DSW aficionado…read more They carry a lot of Mix 6, Uggs, Sperry, AK and Kelly & Katie flats and heels. I am so big into K&K them since they feel and fit so comfortably. Bought some AK's that were super comfy. Been adhering to the rule of only purchasing shoes that fit at first try and walk. Didn't have the silver metallic flats with no embellishment, would love it if they carried more metallic flats. Loving the calf hair black/brown and cream flats, goes with tons of things, much better than the Dr. Scholl's leopard print I bought a while back. I think I buy about 3/4 of my shoe collection from DSW, the rest from boutique shops as I prefer unique wears when possible. Would have been better if I had more than a $5 coupon, oh well, there aren't usually many good coupons that I can use when I find a pair of shoes it would seem for DSW.

VERY VERY disappointed. I spent $150 for a pair of jeans. They take no returns and only give…read morestore credit. I am 71 and have MS -- it's difficult to try things on. I thought I could alter them but they would have to charge me more to alter than they cost. There are too many stores that will take your item back within 1 week and too many places carry the same merch. I am on a fixed income and now am out $150.

I purchased an UGG jacket from here and had a great experience. I'm in California and happen to…read morefind this gem while looking to replace another jacket. They had exactly what I was looking for and it was on sale! I ordered it and immediately received confirmation of payment and package information. My jacket arrived in California in just 5 days. Although I may never actually set foot in this store I would happily order from them again in the future.

Service!!!!!! Or lack of service! Keep the dog under…read morecontrol. Unreal to keep an untrained dog in a shop and expect to not take responsibility for the dog's behavior! Should not jump on customers when they are focused on merchandise.

Very knowledgeable staff an d great shoes. New location for store is much more open and brighter…read more Nicel to have a woman owned and operated store.

Huge store with a large selections of male and female shoes!…read more We strolled in here as they had a sale sign in the window, "buy one pair of shoes and get one half off". As we walked in, the store seemed to open up, like a grocery store for shoes. We couldn't believe how many different shoe options were there! It appeared that only one person was working in the store, but she was incredibly helpful as we were looking for various sizes of different types of shoes to try on. We both came to terms with pairs that we liked. I got a pair of running shoes and she got a pair of boots. We got offered a couple pairs of socks too to go with our new shoes, but we passed on the offer because we have plenty of socks! All in all, a very good experience at this Famous Footwear.

I like popping in there a grabbing a quick pair of shoes. They often don't have my size but I don't…read moremind because they will ship them to you free if you have their rewards card. Free!!! The staff is very friendly and willing to help. They make good suggestions based on the shoes are looking at. Yep I will be back.

Incredible. I love me some Hansen's but hadn't checked this spot out and glad I did. For context,…read moreI've only visited 1x (yesterday) but the experience (thank you Margaret) alone drove me to write this. Goal: Running shoes for my 13-year old son (secondarily running shoes for me). MARGARET to the rescue!!! Margaret was incredibly patient with both of us. Through throughout the process from inspecting our old shoes, to measurement, to assessing gait both walking and on the treadmill (including recording the treadmill sessions to compare). I've never been more impressed in a running-focused store. We are committed to Gazelle sports and thank you Margaret! Occasionally I use brick and mortars to physically inspect goods and then bounce online for price comparisons and potential purchase. If there is a premium on price, if you received a fraction of the service I did, I hope you'll consider buying gear at Gazelle Sports. Yes, I re-purposed my Google Review for consistency.

Thank you, Jacob for amazing service!…read more The store had broad selection of colors in the shoes I was looking for, in my size, and I was able to compare a couple different models. I really appreciate the complimentary socks to try on the shoes (I came straight from work). Overall amazing experience and I'm happy they had the Cloudmonster Hyper's in my size. Jonathan S.

I was looking to replace my Sanitas clogs for work and wanted to purchase from a knowledgeable…read moreretailer. I called Haig's shoes since I would be in the Detroit area for an event. From the initial call, Ken and his team looked in their inventory to confirm the stock of my requested shoe size and colors to ensure there were multiple items to try on. When I made the trip to the store, Ken was welcoming, knowledgeable about the Sanitas, and all of the shoes they carry as well as the accessories. I purchased some compression socks for flights, and he showed my friend and I an easy way to put them on for our flights. Overall we had a great visit and highly recommend Ken and his team if you are looking for a store with great customer service and selection. Excited to have Sanitas back in my shoe rotation.

Disappointed in staff. I told him that my grandma has dementia and we need a little bit of help and…read moreshe needs shoes. She can slip on and off. It was as if he was half listening and was not helpful.

Oh my! Jeanine was so helpful. I'm from out of town, I'd never seen the assortment of Birks she…read morehad. And tons in my size. Tried on everything I could imagine. Did I mention I walked out with four pair? Great find.

Gene is an absolute gem! Hands down the best customer service I've experienced in sometime. He was…read moreattentive, extremely knowledgeable, and caring! Love that this is a store we've been able to shop generationally!!

Love this store. Tracy and Chrissy are so helpful. You cannot get service like this any more. If…read morethey don't have the shoe you want, they will order it. My husband has issues with his feet after knee surgery and Tracy has helped him immensely. Her brands of shoes/boots/sandals are excellent quality.

This is my go-to store for kids and myself. The staff is fantastic, quality and fashion are too…read morenotch. Love the place from top to bottom. Tracy has even special ordered sizes for us and delivered them to our door. Outstanding place!!