I was happy with my doctor at the Tyler office, which was why I drove 11/2 hours to my…read moreappointments. I cannot say the same for the front office. The communication with patients is not acceptable and leaving a voice message which is the only option available, does not mean you will get a return call. This was my experience more than once. At the present, I have been trying to have my records transferred since May 12. Again, speaking to a person is not an option and saying they will call back in 72 hours is not true.

I've met 3 doctors in my search for help. I've been scheduled for surgery in the next week…read more Hopefully this will be the help I have needed for 10+ years.

Had a fall of my horse. He injected bone cement in my compressed fracture. He was kind in…read moreexplaining and the procedure gave me instant relief.

Horrible basic drug screening for job wait over an hour the front lady girl Haley rude as heck and…read morejust keep telling you I told him and then they tell you oh well everybody for everything goes before you and basically you just got to sit there all day until they have a free moment to do your drug screen and then she sits there on her little headset trying to say you got a attitude because you asked after you've been there an hour and a half do they know when it would be that you'll be seen these people are extremely horrible at their scheduling and their job

Had chronic migraines for years. I had been seeing a local neurologist with no consistent relief…read more Just medications for when I got the migraines. Dr. Prasad was able to pin point the cause of my migraines and perform a procedure on my neck. It had been ten years since I had gone without having a migraine every few days. Now I just take Advil or Tylenol if a slight headache pops up maybe once a month. He gave me back my quality of life. I cannot say enough good things about him and his staff.

I have been going to PSC for a couple of months and drive 1 hr 45 mins to get there. Last week I…read morearrived for my appointment about 5 mins early as they have a sign up that if you are 19 mins late you must reschedule. I was told they would be right with me. Then I was told I would have to reschedule because the person who had the key to the supply closet was on vacation. I asked if they could call a locksmith as I had driven so far to get there. I was told no they couldn't. And that I needed to reschedule. Near tears because I had driven so far I said i was not going to reschedule. I left and 5 mins later they called to say they found the key and I could come back in 2 hours. I asked could I just come now because no patients were there but they said no. So I agreed to come back in 2 hours. in about 5 more minutes I got another call saying I would have to reschedule because the person who verified insurance had not done it yet and had taken the day off. After posting on their website I was contacted by someone who said they were sorry this happened... but I could reschedule. I explained I was on Social Security. I don't have money to drive back and forth over 100 miles each way. When I asked if they could reimburse me and then I could reschedule she said she didn't know. I haven't heard back from them.

Pain causes people to be irritable at times and I have certainly been irritable with Paige…read more However, she is always professional and treats me with respect. I haven't always been pleased with this office because in the past the staff were quite rude and treated the patients as addicts. They have made some recent changes and the staff are so nice now! I really like that the staff and Paige and Dr Harper explain things!