I wanted to share a great customer service experience. I tried getting the associate's name but I…read morecouldn't find him again. We went in around 8:10 pm this evening to find clothes for my husband for his Uncle's visitation and funeral tomorrow and Saturday. We are renovating and his nice clothes are temporarily in storage, so he needed something to wear. We made some selections and walked around trying to find a dressing room. We found an associate, a Hispanic male, that assisted us. At first he explained at and after 8:30 pm the dressing rooms close. There it was, a handwritten sign about the dressing room closure. We explained the clothes were for a funeral and he just needed about five minutes. He nodded and pushed the barrier aside. We thanked him and assured him we would be quick. Shortly after my husband started trying on clothes, I heard another associate, which I assume to be a manager, questioning why he would allow people into dressing rooms at 8:30 pm, reminded him of the policy, etc. I could tell she was giving him a hard time despite the fact he tried explaining the circumstances of our situation. I genuinely hope he did not get into trouble. I do not typically ask anyone to bend or break rules, however, since Covid it seems new policies and rules, adjusted store hours, on and on, pop up daily everywhere you go. It is getting tougher to be a loyal consumer. I say this because it was the thoughtfulness of the associate that stood out to us today. We were already having a tough day with a death in the family, and the Kohl's associate helping out my husband like he did showed me there are still people out there willing to go the extra mile in the name of customer service. To that associate, thank you for remembering today the two people you helped were people, not just another couple of nameless, faceless customers walking through the door. You made a positive impact on our day! Truly, thank you!

30% off good for literally nothing coupons. The shopper…read moregets to the check out only to find the coupon can't be used for any toys, no candy, no make-up and definitely no name brands. Good luck on using the Kohls discount coupons on anything. This should be some type of fraudulent business practice.

I purchase the majority of my clothes here. Unfortunately, their selection for big men has…read moredeclined, so more and more often I wait until I need to go to KC.

This is my happy place! Best service and quality products. When I need shoes, purses, clothes or…read morehousehold - this is the place! They have good sales and fun promotions.

Employees are knowledgeable, personable, and very attentive. Fantastic store with great quality.read more

I was waiting for my brother to get off Happy Nails Spa. To kill time, I walked over to Men's…read moreWarehouse which is next door. There was a small clearance section for $19.99-24.99 for shirts and pants. There was not much small size available, most were medium or larger. Besides the clearance section, everything else was not cheap. I was greeted by 3 out of the 4 employees though.

Amazing! The girls (and guys) are great and I would drop all amounts of money with them. Make…read moresure if you shop you work with Lincoln, Angela, Michelle, or Jenny. They have all been with the company for years and will find the right stuff for your body type. They hold back on the pushy sales tactics and treat everyone like family. They exemplify the Buckle standards.

From the owner: Buckle offers a wide selection of Men's and Women's Jeans, including Buckle exclusive brands…read more Buckle emphasizes personal service, free hemming, layaways, Get Fitted appointments, special orders, gift cards, and a loyalty program.

I really like this location. Everyone is very friendly and helpful. I always find a great…read moreselection especially in their clearance section. The place never looks messy even after people have essentially thrown clothes all over. I like that Old Navy has a wonderful seleciton of styles and sizes for just about anyone.

Things are SLOWLY getting back to normal before the fake shutdown…read more Service: when the stores are open the staff is very friendly. Selection: definitely not the malls I am used to in Texas or Oklahoma but it's Topeka :( Value: if you look you can find some great sales vs KC or Overland Park. I still have Hope :))))

I remember when this mall was being built as I'm sure many people do. I went to Dillards yesterday…read morefor a funeral dress & shoes which I purchased at Dillards. It was so hot in the store that I was sweating bullets and nearly fainted. The cashiers were really nice but then some don't even answer you when you say hello. SMH curtesy is free so I don't. know why people are so sh*tty to one another... anyway, I wanted to say the sales lady who approached me when I walked in was very accommodating and the sales lady in shoes was also accommodating and both were very sweet and very nice. Big sale on name brand handbags which is right up MY alley lol and I purchased two bags for under $200.00!!! although the dresses and clothing are outrageous even with sales I had to get a dress that is respectful for my son's funeral today. The store had such an eery feeling to it .... which I found strange unless it was built on graves from way back when. The feeling made me feel very uncomfortable so I purchased my items and hit the road. I can't say it was dirty but it wasn't clean either. I'm giving the mall an overall 2 stars but I'm going to give the 2 sales ladies 5 stars.

Wanted to check this place out, The staff are friendly and knowledgeable. Got some great shirts…read moreand a purse for my wife. They have a great selection. We'll be back soon.

Been in here a couple of times and both times I was impressed. For being in Topeka (no offense to…read moremy city, I love y'all), I thought there was a lot of good selection. The first time I came here was to find a new pair of boots and the selection was so good I was super torn between two very different pairs. The sales associate who helped me was very nice and helpful.

Great selection of gently used clothing and furnishings! You can always find something.read more

If you're from Kansas and find yourself in need of a place to shop - go here. If you're from…read moreKansas but left and wanna come home and find a bargain - stop in. If you're not from Kansas and laughing at anyone who is - well screw you - and run here - this place is the Filene's reborn in the heart of the heartland - and they have some damn good deals for all shapes, sexes and sizes. Let's just say I walked out with some nice gifts for family members - six different people in fact; and uh, all for only $17 bucks and some chump change. There are deals that make Kansas worth coming home to Dorothy!

We had a decent experience here a few months ago. We decided to purchase a shotgun for home…read moresecurity and the young man who helped us was friendly and knowledgeable. They have a good selection here. We plan to purchase a hand gun in the near future. I believe their prices are quite reasonable.

I bought my son a Nike backpack the night before school started, along with 2 pairs of Adidas…read moreshoes. The seam ripped on the backpack, week 2. They wouldn't return it, citing that they couldn't resell it. What in THE world? They then said it couldn't be proven that the rip wasn't from natural causes. It was like dumb and dumber at Customer Service. I went across the street to Dick's and purchased a new backpack. I will NOT be back.