Unfortunately the customer service was less than desireable. I was shopping for a white dress…read more After about 45 mins of shopping, I had picked out my selections. At that time I was informed that you are not allowed to try on white anything. You have to gather other colors to try on... why would I want to try on another color when I'm shopping for white? Whem everyone is watching me gather only white ensembles why did not one person say a word? I was not offered help to find other colors or anything. I just put it all back. . They will not get my money! I get that they are probably concerned with getting makeup and stains on their clothing, however, that's the nature of the game! Horrible service, horrible attitudes, just plain horrible experience!

I love it here! I…read morenormally visit here after I leave my hair appointment, just to see what good finds they have received since my last visit. The employees always recognize me by my hair, not by name, but by hair. They be like...you were in here last time and your hair was like... yeah that was me! Too cute! So to be recognized each time is a good feeling! When you don't think they are paying attention...they are!! The employees, I believe are in their early 20s so most of them have a sense of fashion. Therefore, if you come in and you're looking for fashion for your 18 year old and up young lady, they should be able to help you out. I'm no 20 something, but I do tend to find age appropriate clothing, shoes and accessories ALWAYS! Some items are a bit pricey, like department store prices, but I tell you buying the more expensive items here (like $30+) you are less likely to see your outfit on someone else when you head out. So definitely be mindful of your selections. I always check the sale rack first, items usually here are items the "teeny-boopers" passed up on and they are on sale for a great price. I actually brought this haute (hot) outfit a few years ago from here I wore to the yelp Fire & Ice Party and I received so many compliments on it...yeah costed me $10 - winning!! The store is spacey and no worries of bumping into others or racks while shopping. It's also bright in here, so no crazy lighting in which you can't really tell the color of something. There are about 6 dressing rooms and it's never a wait when I visit. And I usually visit on Wednesdays about 6pm - 7pm. The store is located in the Janaf shopping center of Norfolk. Yes, a shopping center! There are several stores located on this strip. Stores from: Walmart, TJMaxx, Old Navy, Rainbow etc. Men, women and children fashion and eateries are located within walking distance as well. But this is the kicker here...They have a sign that lets customers know, you cannot try on anything white. OMG...when I saw this I immediately was turned off, but I totally get it. Some ladies can be messy and try to squeeze into this and that and therefore, due to limited sizes and the demand for all white attire, this sign is understood. But...just be careful that you select the correct size, purchase it and try it on when you get home (take off makeup and anything that can stain the garment). If the item doesn't fit - return it if it's not a final sale. Seemingly, you should check the return policy before you purchase. I'm totally a fan of this location. And items found here, can be found online at most of your popular online boutique sites. So before you think about purchasing online and paying extra (shipping and taxes), come in and look here first. No trouble finding parking - at night the parking is pretty well lit, not 100% sure, but always be careful. Have fun!

We found beautiful dresses in their many catalogs. We had them ordered to the store for the entire…read morewedding party. They were the BEST dresses I've ever wore in a wedding. She did the alterations but they were a little too tight for me but other than that A++ If you want the beautiful up to date dresses look at all of her catalogs and have it ordered to the store. You won't be disappointed!

Great service, wonderful dresses! Will be returning for another dress! They have a wide variety,…read more love them!

I think this is my first 1 star review and I hate that I have to write it but I do. For the past…read moreyear I've lived in the Norfolk area this Ross has always been disorganized and unclean. The shelves are very rusty and many items have dirt and grime on them or are broken. Today, when I went there was dog poop on the floor. The employees are nice, but it seems like there's no motivation or little incentive to clean and organize in the store. I will drive a little further and go to another Ross because I can't take the conditions this one.

This store really surprised me! While it's not the cleanest or most visually appealing place to…read moreshop, I won't lie -- I've found some of the most beautiful dresses and unique cooking items here. It definitely has some great finds every now and then if you're willing to take a look.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

The store itself is wonderful. But unfortunately I won't be shopping here again until the employees…read morelearn about hygiene. I was in the checkout line when a customer in front of me asked the cashier to throw away her used pedicure slippers that just came off her feet. Disgusting!!! I was really hoping I would get another cashier, but I was not that lucky. When I asked her to sanitize her hands, she looked at me like I was crazy. She did use hand sanitizer, but the ridiculous remark she made afterwards definitely makes me not want to shop here again. She literally rolled her eyes and said "is that better?" Ma'am, you should be ashamed of yourself!!! As I said before, the store itself is absolutely wonderful. They have a wide variety of products, most of which are good quality for the price. It's just too bad that people with bad hygiene work here.

Love this location! Very well organized and clean. I feel like the employees here actually care…read more Cashiers are always super friendly and always smile. Prices are great compared to Walmart. My favorite section is the beauty/hair section. I've worked so much OT within the past 4yrs that I actually felt like I lost myself. I come to this section if I need some TLC to take care of myself. There are a variety of affordable items you can purchase where you can do your own pampering at home. Hands down the best!

Boutiques... Must I say more. Sooooo, love them.... In town…read moreand by happenstance saw clothing in the display window so of course I had to stop in. The two women who were working and I think were the owners of the boutique were avant stylish, especially for this area which fashion forward isn't the 1st thing you may think of given its other memorable traits. Beautiful clothing as well as jewelry with a small smattering of shoes adorned the space. Seasonal wear from 3/4 - long sleeve sheets, sweaters, jackets, parkas, jeans, skirts and all are fashion forward. Nothing is cookie cutter here. Edgy, original, colorful, demur and eclectic. There is also a chic bohemian style to many of their pieces with notable authentically designed necklaces that can accentuate any contemporary or free spirit design. Whenever in town again, NYFO will see me again..

Awesome customer service. Went to see if there were clothes in my new size and Liz was absolutely…read moreamazing. She is the kind of sales person who will bring you items to your dressing room to try just like back in the day. Manager was also pleasant as well. I recommend this store.

I've been to a lot of Ashley Stewart's because I travel a lot. I look up Ashley Stewart's first…read more But this Ashley Stewart"s in Norfolk Virginia deserves an award. The way they dress their minicams and fashion the clothing makes you feel so real and allows you to know that you will be looking flawless. I give them an A+ or 100% if I was rating them. Their staff at this location gets the same rating. They are so professional, nice, and quick to assist you. They will even inform you it the clothing doesn't look right or they will make suggestions what you need to do to make it look better. Bra sizing: Wow they are on point. My bras fit so good and I don't have any worries. Yes, I have an Ashley's Stewart in my town, but all I can say is the Norfolk one is at the Highest rating to me. Hey, when I know I'm flying to Norfolk, I pack very lightly because I'm filling up my luggage with Ashley Stewart's clothing. It scares me because I have to find a place to store the clothing at my home. These ladies are like family to me!