Laurel Land of Burleson what a joke!!! They couldn't get things moving along what would normally…read moreper funeral home take two weeks to get took three weeks. Also they were supposed to order 10 death certificates and only ordered 1. Thanks for the help, and making this whole procedure go smoothly!! NOT HAPPY :(

From the owner: We are a proud member of the Dignity Memorial Network, North America's largest and most trusted…read morenetwork of funeral, cremation and cemetery service providers. With more than 1,800 licensed providers in the U.S. and Canada, the Dignity Memorial brand is the name families turn to for compassionate and professional final arrangements. When you choose us as your funeral home or cemetery provider, you not only receive the compassionate care and quality service you expect from a locally operated establishment, but also the value you deserve from the largest network of funeral homes and cemeteries, including an array of services and benefits that are unmatched by any other funeral or cemetery provider. Whether your need is now or you are making final arrangements in advance, you can count on us as your local Dignity Memorial provider for professionalism, quality and service excellence. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of ones life.

Sarah was amazing, helping us plan a somewhat 'unconventional' funeral. She adjusted to my needs as…read morewe went through implementing our vision; constantly flexible and helpful. The preparation with regards to my husband's final appearance was more than I could have ever hoped for. Though we chose to keep things economical, we were attended to like a huge service.

From the owner: We are a family owned and operated Funeral Home passionately serving families. We began in 1887 in…read moreGrapevine and now have multiple locations throughout North Texas.

attended visitation. traumatized. makeup, position of face unattractive. covered with a red plaid…read moretablecloth?? unacceptable. would never go there

Everyone at Mountain Valley Funeral home is always so friendly and helpful!…read more Easy access off highway and plenty of parking.

The detail and care they provided to my mom and our family as a whole was wonderful. They…read moreunderstood how we wanted to celebrate our mom's life and they made sure it happened the way she wanted it to be carried out. They were also amazing in assisting us in the transport of the body for burial out of town. They made this process so easy on us. Peyton also did an amazing job at making my mom look beautiful.

In June 2024, my family experienced one of the most heartbreaking losses of our lives; the passing…read moreof our beloved mother. In the midst of that pain, we were guided with grace, compassion, and extraordinary care by Martin Thompson & Son Funeral Home & Crematory in Fort Worth. What they did for our family went far beyond a service; they gave us comfort, dignity, and peace during an unimaginably hard time. Payton, in particular, was a godsend. From the moment she stepped in to help, she treated us with warmth and empathy that felt like an embrace. She didn't just fulfill her duties; she went above and beyond, staying in contact with us after hours, making sure every step of the process was handled gently, respectfully, and with deep understanding. When we learned that our mother would need to be transported from Houston; a four-hour drive away. Martin Thompson & Son didn't hesitate. They made the trip themselves, a gesture that spoke volumes about their dedication. Not only did they care for her transport, they worked seamlessly with the private cemetery where our family plot is located, ensuring every detail was handled with precision and grace. Perhaps the most touching act was Payton's careful, loving work in preparing our mother for a private family viewing. Because of the condition she was in, we didn't know if it would be possible to see her again in a way that felt peaceful. But Payton made it possible. She restored her in such a gentle, dignified way that we were able to say goodbye in peace, seeing our mother as we remembered her: serene, whole, and beautiful. I truly cannot say enough about the extraordinary care we received. Martin Thompson & Son didn't just provide a funeral service; they gave us compassion, attention to every detail, and a space where we felt supported and seen. They treat families with a level of personal connection and respect that is rare and deeply needed in times of loss. If you are facing the unimaginable and need a team that will walk with you not just professionally but humanely; this is the place. From the bottom of our hearts: thank you, Payton, and everyone at Martin Thompson & Son. You helped us carry the weight of our grief, and we will be forever grateful!!

they made the horrible experience easier which is the highest praise. The pricing made the…read morefinancial burden less of a hardship

My family and I are so grateful at the speedy transaction and gentle handling of the process. This…read moreentire process was so emotionally difficult but they made it feel controlled and it wasn't dragged out. The time frame was shorter than expected for which I'm very grateful and Lisette is wonderful. Thank you!

I wasn't going to write this review, but after what was said to me today, I have to state what…read morehappened to me publicly. ... When I asked Christie K. Moore what would you want to happen if you were in my place, Christie told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I met Christie K. Moore at a professional training. When my mother passed on 03/31/23 I contacted her to help with the arrangements. I met with Myeshia and paid $12,0018 for the arrangements, travel to Tulsa, and the burial plot. When we go to the graveside gazebo, my mom was already there waiting on us. After the celebration, they put my mom in a white van that had trash inside. They drove her to her final resting place and pull her out of the back of a white van with trash on the inside of it. Every funeral I have attended had a hearse, but my mom was pulled out of a white van with trash. At no time was I told the service car would be a van. I spoke with the man who came from Texas and said, why wasn't my mom in a hearse, why you pulled her out of a van? This is terrible. He said, "I am sorry, if you wanted a hearse, I could have gotten you one." Why wouldn't I want a hearse, it's a funeral. They were not packing meat across state lines. I then sent Christie a message about my embarrassment and heartbreak the same day of the funeral. She responds we can talk, so on today, we talked. I told her how I felt and that I couldn't sleep because it was so disrespectful for my mom to be in the back of a dirty van. I also stated Tulsa was my mom's hometown and I was so embarrassed. I told her, I can only bury my mom once, we can't redo this and I feel very embarrassed because this is a funeral and we did not expect nor were we told that she would be in a van. She again said I am sorry, we believe in excellence, etc. At no time, did she offer any refund or anything, just an apology. When I asked what would you want to happen if you were in my place. She told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I was asking from a point of customer service or as a business owner, not to hear, you don't know how to feel, because your mom is alive. I am so hurt by that comment, I started to cry. I would NEVER use them again. Now, Bri, who did my mom's makeup deserves 100 stars, but how Christie handled the situation with me, deserves 0 stars for her lack of empathy

My mom and I are in a very vulnerable state right now due to the passing of my father. Myiesha made…read moreus feel welcomed and was very personable. They did a wonderful job and made sure to always keep us updated and encouraged us to contact them if we had any issues or wanted to update anything. The pricing seemed pretty reasonable to us and they never pressured us to look into the really expensive stuff. The room for the actual service was not very large, they have chairs instead of pews, we did have to order some chairs to sit more people and they put a sash around them to make them look nice. They look at their job from the families point-of-view instead of just a business perspective. Over all, they did a really good job and I can't think of any complaints.

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.