1. Burke Orlagh Opticians

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Ballincollig, CO

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Burke Orlagh Opticians

5.0 (1 review)

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9 years ago

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Tangney Opticians - Test Examinations in Kerry

Tangney Opticians

2.0(4 reviews)
87.4 km
•€€

If I could give 0 stars I would…read more At 16 years old I needed glasses , I thought I would go to tagneys ( in September 2020) because of their low eye test rate , was pestered about what lens I wanted before the test was concluded, I needed the glasses irregardless of the price anyways because of school and needing to be able to see the board. At the time there was only designer frames being presented and I asked for any cheaper glasses but was told there wasn't any cheaper glasses , got €270 Calvin Klein ones ( no medical card )on second thought because of the price , but due to necessity I bought them. The second Covid lockdown soon came into action and by this time the lens on the glasses were somehow deteriorated , never used any sort of alien cleaning method as they later alleged , or never maltreated them, especially because of the price , and I couldn't find time to come into the store to address the issue because I live quite some time away from town. Today 21/06/22 I found time to go down there after making an appointment for 11am but I was told that they attempted to call me to switch my appointment for 10am, which I didn't receive any missed calls , yet they assumed I would've automatically knew this changing of appointment. I got there and was told to sit , was waiting for at least 30 minutes before they spoke with their 'manager' and apparently she repeated the same thing about a damaged lens cover or such. There were two staff addressing me , one directly and one at the reception desk inputting her two cents unnecessarily, so after a couple minutes of back and forth and the woman at the desk rudely interrupting me , explaining why I didn't come in , I explained that I didn't like the way I was addressed and she came over and started raising her voice at me sarcastically and condescendingly insulting me. After me expressing my frustration with the way she addressed me, she said I was the one to raise my voice at her and that's the reason why she shouted back at me. From the moment I entered to the moment I impulsively left, her attitude was seriously disgusting compared to her co-workers who tried to reason with me. I do not advise anybody to fall into the temptation of €5 and a longevity of frustration

Worst customer service I've ever received. Not only did they make an error in my prescription,…read morerecommend an unsuitable lens and then refuse to refund me. They proceeded to make numerous redial phone calls in an attempt to harass me, when I went through official channels to recuperate my money. Which I eventually received just before starting court proceedings.

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Burke Orlagh Opticians - opticians - Updated October 2026

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