I can't believe this place has 5 star reviews. Here's my experience.
We hired this company to do our roof. It all started out good with promises that they would do a great job. Was told about how we would get a check and we would have to deposit it and write them a check from our bank. So I paid $100.00 to have the stupid check overnighted to my bank so they can start the job. They would not start anything til I did this. First red flag.
Had our appointment set for install. Picked out our tiles. Got a call a few days before install and was told that they didn't have enough of the shingles we liked so we had to pick another color or wait another 2 weeks. Felt something was wrong but I blew it off and hoped for the best. The installers got here. They pulled in the driveway, and then parked on our grass. Had all their coolers and crap in our yard. They put up tarps (some of which were torn and ripped) and started taking shingles off. While removing the shingles, they damaged our dormer bottoms, and took their breaks leaning up against them which rubbed off our paint. The area with one of the ripped tarps had shingles all over our planter area which destroyed a tree and all our flowers. I had to spend money to redo our planter area. When they finished the roof I had to go out and pick up trash and food all over the yard. I found chicken bones all over the yard which is unacceptable. Our dog has stomach and kidney issues which she cant have chicken or she gets deathly ill. So she kept finding the bones so I spent hours picking them up. When it was time to relieve themselves, they went into our back yard and pissed, didn't bother to even go behind a tree. Just out there where we could watch.
They scheduled two ladies to paint our ceiling inside due to damage. They were to be here early July 30th. I called at 230pm to inquire why they had not gotten here. I was told they would not be here til the next day. So I sat here all day for nothing. I was surprised they showed up the next day. To be fair they did do a good job when they did paint. HOWEVER, DON'T BELIEVE ANYTHING THESE PEOPLE SAY!. They don't care about their customers.
I complained and the owner came out. I discussed my concerns and having to clean up after them. He said it was unacceptable and was sorry. They did our neighbors house last week. Guess what? He told me he also had to clean up trash, plants were damaged and CHICKEN BONES WERE IN HIS YARD!. We walked our dogs two nights ago and sure as shit, on the edge of their front yard what did our dogs find? Yep. Nasty chicken bones.
So here we are August 24. It took this long for them to fix our dormers. They were supposed to be here at 930 AM to do the dormer job. They also said they would paint a wall for us after they got done with the dormers. We moved our furniture the night before. At 6 AM I get a text saying "oh we cant come. We are gonna do a job in South Carolina instead". Should have figured as much. So now they say they will come in 4 days. I'll be surprised if they show up for that. I will probably never get my dormers repaired.
All in all the whole experience was a nightmare. STAY AWAY FROM THIS COMPANY UNLESS YOU LIKE BEING LIED TOO. read more