You know what went well? Majeska. I've been in customer service for 50 years and if I wasn't retired I'd be handing her my business card right now and telling her to come work for me. Food was good too honey Dijon mustard sauce with the sweet potato fries - perfection. read more

BEWARE of tip scamming! We ordered takeout from this place, and the host attempted to sneak in an extra 20% charge to our order while still expecting a tip beyond that amount. When my mom questioned the charge, she initially claimed it was a "takeout service charge" but quickly retracted and had her manager remove it. Afterward, the staff was unfriendly, and the manager even made her wait outside the restaurant for our order. To make matters worse, the food was subpar. The Bison burger was dry and had a strong gamey flavor. I'm not usually one to criticize a restaurant for making mistakes, but this behavior was completely unacceptable. read more

Blond college age hostess/waitress and tall college age manager should not be working here and were completely unprofessional. I walked in to ask to use the bathroom. I was told I could and then was completely ignored passive aggressively when I said thank you to the girl. When I came out of the bathroom, both employees were talking about me and the guy actually yelled "you're not even gonna say thank you!" As I left, even though I had said thank you prior to using the bathroom. Blondie was sure to glare at me as I left. If it was an issue to use the bathroom, they could've said so instead of talking about me behind my back like children and telling me it was fine. Hospitality is not the industry for them. It takes communication skills and maturity neither one of them possessed. I have eaten here before and had a wonderful experience, but will not be returning due to this horrific and unprofessional customer service experience from not only a waitress, but their manager as well. read more

A very decent burger joint on famous 12th South in Nashville. It's a casual family friendly burger place and I believe they make some of their sauce which makes the taste pretty unique. Service was great and price was on point. read more

Burger Up - New American Near Me - Nashville, Tennessee

Great place to sit and chat with friends. They have outside seating. The service was excellent our server was very attentive. The mushroom swiss burger was so filling and cooked to perfection. I would definitely recommend this place is your in the mood for a burger. read more

Burger Up - Chili Cheese Fries Mushroom Swiss Burger Classic Burger with fried egg - New American Near Me - Nashville, Tennessee

Black and blue burger with sweet potato fries was perfect fare on a Saturday afternoon in Nashville.

One of the best burgers in town! I have loved this place for years. Farm to table and local beef...can't beat it.

I've been to Burger Up a few times now over the years, and I feel pretty consistently about their food. It's me. You pay a lot for some really good items and others make you scratch your head. For example, I've had some really awesome soup and burgers from here. Then, the one time I decided to order a salad, it was an entire of what felt like a package of arugula and zero content for beets and pistachios. I asked for more substance, and the server was more than kind to get me more. However, for a $17 salad (my cousin bought us lunch), why was there none of this in there to begin with? The salad menu item touted being a winter salad, but I guess it was a mistake from the kitchen. Understanding this is 12South, pricing is a lot steeper than I'd care to pay for certain items. What is worth their costly mark up? Their sweet potato fries. Don't skip out on these. They're hands down delicious and worth every single penny paid. Being a burger place, don't be like me a get a salad. Just get the damn burger. That's the whole point of it being called "Burger Up", right? Right!!! read more

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Burger Up used to be so good!!! But my visit with a friend this week has completely tainted my fond memories from years past. A friend and I went to Burger Up for lunch this past week and we split the fry flight, Woodstock Burger and a Cesar salad. The fry flight was the only redeemable thing about our meal unfortunately. The burger bun was soggy and the patty was so dry we ended up both taking the patty off and eating it with a fork. The Cesar salad was also so bad? How do you mess up a Cesar salad?? It's insanely expensive considering you get no protein and barely any cheese. The sun dried tomatoes are gross and something is off with whatever dressing they are using. It's supposed to come with bacon but we found quite literally two tiny specs of it in the entire salad. It was pretty clear that we did not have a great meal because we barely ate anything but the server seems like she didn't wanna ask and we definitely didn't wanna be Karen's. read more

Burger Up - New American Near Me - Nashville, Tennessee

Ordered the French Onion Burger. It did not disappoint. Cooked medium. Onions, Brie, truffle oil. With Sweet potato fries. Hit the spot! Parking was a bit of a challenge. Service was impeccable. I would return and recommend. read more

Burger Up - a hamburger and fries on a plate - New American Near Me - Nashville, Tennessee

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Ambiance was excellent as was the service. Waiter was spot on. I had the Woodstock burger medium which was well done and a little salty. But it tasted very good. The iced tea was excellent. I would go back. read more

Burger Up - Our group. - New American Near Me - Nashville, Tennessee

they could do a lot better. Turkey burger had no taste and the bun was soggy. And I couldn't believe that dont serve Coffee !! What restaurant doesn't serve coffee???? On the plus side, the service is great. wait staff is kind and so was the bartender. I really hope their food improves. Kinda of a disappointment today. read more

I've been a Burger Up loyalist for over 6 years. Consistently good food and the service has always been great!

A+ for this place. Servers were attentive, efficient and generally awesome. Was seated on a busy night no problems. Definitely barroom atmosphere- lots of mahogany but enough tables for family/ friends vibes. The burger was super good. Fries the same. Salt and flavor content and profiles just aligned. Ate every bite. Highly recommend. read more

Burger Up - Woodstock Burger - New American Near Me - Nashville, Tennessee

I'm absolutely appalled by what was delivered. This is, without a doubt, the most unappetizing burger I've ever seen. It arrived with a bite already taken out of the patty, the bun was completely soggy, the cheese was missing. This was supposed to be the Woodstock, but it's unrecognizable. I'm shocked that Burger Up would consider this remotely acceptable to serve, let alone deliver. read more

Burger Up - There's a bite taken out of it!! Disgusting! Woodstock Burger - New American Near Me - Nashville, Tennessee

Whether you're a local or just passing through, Burger Up is a definite must-visit for anyone craving truly delicious and satisfying food. You won't be disappointed! The popcorn chicken was excellent! Great service read more

Service was great! We were in and out fast. Food arrived hot and quickly! Cool vibes inside and it was actually pretty full for a 4pm on a Saturday. Food was tasty - filling burger and lots of fries with house made ketchup (tasted more like tomato basil soup) and honey mustard. Would suggest this place if in the mood for American. They also offer fun holiday drinks which a lot of other tables had read more

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You have to check out the 12 South neighborhood when visiting Nashville! This is a beautiful street and shopping area full of great restaurants, bars, and boutiques. The area is much more relaxed than broadway with a quiet and quaint environment. I didn't see any live bands but there are plenty of bars and restaurants with music. read more

Burger Up - 12 South neighborhood - New American Near Me - Nashville, Tennessee

We had a great server, the food came out pretty fast and was well made! Got a few different burgers at our table and everyone enjoyed what they ordered. The fries are so good especially the truffle fries. Enjoyed this spot. It's kind of crowded but they handle it well with the service. read more

Burger Up - French Onion Burger - New American Near Me - Nashville, Tennessee

Best potato soup, since discovering Olive Garden's version is not the "sky!" It's savory, actually served beyond "Lukewarm," and hearty (With dual texture in use of potato) (topped with sour cream and quality bacon)! Tracy as a server is an added bonus! Late afternoon, was easy to establish seating. Note: bar seating is the only option for alternative seating in terms of height! read more

My friend and I came to dinner during our trip to Nashville. Service was good. I got the classic cheeseburger, it was good nothing too special. We also got their fry flight that came with sauces that was my favorite and the potato skins, soo good as well! read more

Great bar, interesting menu, service is quick and precise. Menu specials change every month with seasonal themes. A fun young ambiance. The fries are hand cut and crispy, the house made catsup spot on. Prices are reasonable and drinks are strong. A lot of regulars but a good mix. Children are welcome. The best thing is the staff. read more

Hands down one of the best casual dinning spots in Nashville They use high quality ingredients and the service is perfect every time They also have priced their menu fairly this I go back often read more

Had the chicken sandwich.. it was delicious. The house made ketchup has to be tomato soup. Everyone else in my party thought it was good. The happy hour drinks are definitely the move. The old fashioned was plentiful on the booze. All in all, if there is a question about going - go. read more

Overpriced, not a good experience. I wouldn't consider price for value to be very good, and it's just a giant rip off.

Literally the best burger I've ever had!!! The service was excellent and I loved the overall ambiance of the restaurant. Highly recommend! read more

Burger Up - New American Near Me - Nashville, Tennessee

This is my go to burger spot in Nashville! I got the classic burger and it was so yum. My table also ordered the mac and cheese bites and enjoyed them as well. I typically don't enjoy sweet potato fries but I'd recommend them from here. The interior is warm and open and the staff is friendly. Overall a great experience! read more

Burger Up - New American Near Me - Nashville, Tennessee

The food was just regular and could take a bit more seasoning for me. The ambiance was nice. Beautifully decorated and swanky. Our server left much to be desired with her attentiveness but she was polite. Good thing was the manager came out and helped so he made up for it. It's on 12 S so parking is a bit hectic but still manageable. I came with a sort of large group (6ppl) so I imagine the experience is better with fewer than 6 ppl. Cute spot. read more

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Place was crowded. Wait was 45. I was done with that. But hostess was cocky and rude. Basically like she didn't cade about our business Ate somewhere else with a little longer wait read more

Super chill! Really approachable spot in 12 South- I popped in for happy hour around 6 on a wednesday and there were some seats in the main area and bar still available. Happy Hour options are really good too! $5 house wine was a real winner - and their house white much actually be my new favorite wine. Service was great,quick and friendly. read more

Burger Up - nachos with chicken and fry flight - New American Near Me - Nashville, Tennessee

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I read the reviews and people LOVE the burgers and fries. So maybe it's me. We came and ordered potato skins. First, I have never had such small potatoes ever at a restaurant. We did order two burgers along with their fries. The burger and fries were overly bland. There was no seasoning or anything at all to wow me. I think the burgers I have had at fast food places are a million times better than here. Based off of what we ate, I have no idea at all how this has even remotely the great reviews this place does. Then again, maybe it's the time when we came. read more

Burger Up - Classic - New American Near Me - Nashville, Tennessee

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Had a great experience. Great food, the fried pickles were cooked to perfection and our burgers delicious! We sat outside which was also comfortable considering they had huge fans which most places don't provide for outside guests. Our waitress was great and recommended things instead of just taking our order, overall 10/10. read more

Looking for a burger in the middle of walking up and down 12 South shopping and doing whatever else there is to do. Stop here. Thank me later. read more

Troy is always friendly and takes excellent care of us when we're dining in. The ambiance is laid back and all are welcomed in shorts or slacks. The food has always been tasty and fresh. It's a regular dining out spot for us. read more

Great casual, quick burger spot in 12 south! The fry flight was sooooo delicious. The truffle fries were my favorite - you could actually taste the truffle and the sauce pairing was delicious. I got the French onion burger - wasn't positive I would love it when I ordered it but it was very solid. Would order something different next time though read more

Burger Up - Fry Flight - New American Near Me - Nashville, Tennessee

The fry flight is very tasty and can feed a lot of people. We went for happy hour and each got the burger duos. Both were delicious and the perfect amount of food. Will definitely be returning! read more

Burger Up - Fry Flight Mule - New American Near Me - Nashville, Tennessee

I was a little skeptical of this at first. There was no smell of food outside. Place looked kind of plain inside. Took a chance on the burger and soup to be safe. It was love at first bite. Food was bursting in flavor. Price is good. Highly recommend if you're in the area. read more

Burger Up - Loaded Potato Soup - Cup - New American Near Me - Nashville, Tennessee

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Burger Up is one of the most consistent restaurants in Nashville! I've lived here for 10 years and visited over a dozen times, and I've never had a bad experience. The soft lit glow gives off a perfect moody environment and the burgers, salads, etc have always been fantastic. I'm not a big ketchup fan, but I would drink their house made ketchup with a straw. If you're from out of town, Burger Up is a staple here and one of the best restaurant experiences you can have. read more

We came in Sunday around 7 pm and it was absolutely packed,after driving around for like 5 min to find parking, we had to wait like 6-8 minutes for a table, service was great,the place is cute but kind of small it feels like a community dinner table, we order the fry flight and it was delightful and it came with ALOT of fires, but sadly I can't say the same about the burger, It was the most bland burger I ever had in in my life, no flavor, no seasoning, not even salt, and I'm not joking, we think they forgot to put salt because they were in a rush which is kind of understandable, but how is it still possible to forget salt? Well that my only complain but it's definitely a good place for $8 fry flyer read more

Burger Up - Fry Flight - New American Near Me - Nashville, Tennessee

I ordered the Woodstock burger which was a great choice. This is easily going to be one of my favorites on their menu. The service of the restaurant is also wonder. Our waiter was very nice and attentive. The restaurant, while always packed and busy, did not have a lot of a wait time. Parking on 12 South is generally a little tricky, but there are plenty of side streets where you can park for free if you don't mind walking a little bit. Definitely an area of Nashville that is nice to walk through on a warm day read more

Burger Up - Woodstock Burger - New American Near Me - Nashville, Tennessee