NEVER AGAIN! Worst ever customer service! They didn't fulfill our order and forgot a sandwich. When my husband asked for the sandwich, they accused my husband of lying and argued with him! Why in the world would we lie about fast food?!?! Burger King isn't even good enough to make up a lie! Definitely going to any other place when I need prepared food. Please refrain your workers or get new people! read more

Dried out nuggets,my coke was like pure soda .burger tasted horrible. Hopefully it's just a bad experience I'll give another try sometime read more

If you could rate no stars or even negative stars..... it would still be too high for this place. Out doing some weekend running with the grand kids wanted to grab a quick bite to hold them over. Got a couple bacon cheese burgers, and a 10 piece nugget. The buns were so stale they were stiff. The burger patty was cold. Not even slightly warm. The cheese was ice cold. The nuggets had been sitting so long they were stuck to the paper bag. Yes, i know it was only a few bucks, but it was gross. Threw it all away and went across the street to Wendy's for a hot burger and nuggets. Money MUCH better spent. This location needs to be shut down permanently. The food is disgusting. read more

They have a two for six dollars deal with chicken sandwich. Two separate times I have had to wait for them to make the sandwich. Now mind you this is at lunch time. 12:15. Really. Poor management very poor customer service. read more

dog shit customer service chick at the first window looked at me 4 times and decided to stay on her ohone until we asked how much our order was and on top of that didnt give us half our order read more

This Burger King is the best in the area. The workers here are incredibly friendly and super fast coming out with some hot fresh food. Great job you guya. read more

Their service is horrible then my fries came cold. The bacon on my burger came raw the worker are disrespectful. I saw her spit my food. DO NOT GO THERE. They keep getting my Order wrong. It seems like they just don't care. And they also don't clean up after people the tables and crumbs and a mess in them I asked for a coke and they gave me a sprite and didn't care. I asked for a Manager and they wouldn't answer me They make McDonald's look like a 5star If could give this place a 0star I would. read more

Burger King is not one of my favorite places to go, but I have to admit that this particular location has undergone some major changes. They started with remodeling the restaurant and it looks great. The only complaint I have is that all the teenagers hang out there and can get pretty rowdy. I have seen management handle the teenagers in the most professional manner. The food has even gotten better. Just the overall quality and taste. With all of the changes even the prices have gone up a bit. As a customer, we don't like to see prices go up, but if it means that I am getting better quality food then I am happy to pay a higher price. read more

Burger King - Newly remodeled - Burgers Near Me - Ravenna, Ohio

If i could give this store 0 stars i would. Odered several times and keep hoping they will start to give a care about their orders. Today we did not get our drinks, enen though receipt clearly shows the. Asked for no pickle, no mayo, got nothing else on a whopper. No lettuce no tomato. Will not answer my calls to remedy this. Its time to ignore this store in ravenna. They just dont care; or in fact they DO CARE, just dont want to work. Beware. read more

The food was cold and gross and the customer service was terrible. One of my worst experiences ever at a Burger King.

I stopped at Burger King and went through the drive thru around 12:15 pm. Not sure of exact time as I didn't receive a receipt , not even in the food bag. Well, I ordered a whopper with cheese, medium onion rings and small chocolate shake. The whopper was rather dry , by this I mean the meat and very cold. The onion rings turned out to be french fries with two tiny onion rings on top and they too were very cold and stale. The milk shake was chocolate and I might say they sure spare the chocolate. I will not be stopping there again as I tried calling 4 times. Of course, I know it is lunch time, but I ended up throwing the food in the trash after a few bites. For $9.24 I expect my food to be good and fresh. Thanks but no thanks. read more

I usually don't eat at Burger King but when I heard they were offering chicken burgers I immediately wanted to try them. I don't eat beef so a fast food chain offering a poultry burger is a dream come true for me. I got two chicken burgers with cheese and they were delicious. They tasted just like I remembered the Whopper tasting, that same delicious flame-grilled taste. I really wish BK would have kept them on the menu as I would have gotten one every time I wanted a fast food sandwich. The fries were fresh and hot and I love the Zesty sauce. I dip everything in that sauce. Staff were friendly and the food was out fast despite it being customized and fresh. read more

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BK is our first choice when choosing fast food however.... I will drive out of my way to avoid this one. Burgers were cold and under cooked and fries were terrible. read more

we like your new look and the food is always good but please must we have to see the cnn crap news bashing our president when we visit. please put something else on or shut it off, one thing is for sure if it isn't changed or shut off we will dine somewhere else. read more

they never get our order right..it does not matter if we go inside or drive through..they will mess it up every time and then offer to put your name in a book..if you go back and reference said book, the guy at the window will tell you your name is not in it :( i avoid this location like the plague..the one in kent is no better read more