order incorrect 4 times in a row. either having hearing problems or don't care what they give you

Absolute disgusting. My mother went and got food from here so when she took it home it was all covered in grease. Nothing was edible. This place had a remodel well they should of got new employees! read more

I work there now all the stories you hear about the burgers being used from the night before is a lie they don't even use the same burgers they were there 30 minuets ago they keep them fresh yes they aren't the best burgers you'll have but they aren't bad they are currently severely understaffed we are forced to use the drink carriers I personally use two at once to make it more stable read more

This spot is awful. The manager doesn't care about anyone or anything. Awful service. I ordered a double whopper, a single patty whopper, impossible whopper, crispy chicken sandwich, 3 strawberry milkshakes, and a small sprite. The board said 34.56 dollars so I pulled up to the window. They said "10.46" which was odd. They got my whole order incorrect. How can that even happen? I was the only one there. The building is run down and is completely terrible. When the FINALLY got my order correct I opened the bag and started eating. The double whopper had no cheese and only one patty. No lettuce or tomato(I asked for everything on it). The fries are all shriveled up and black. I pulled back up to the window and no one would answer. So I finally left. I would never recommend this place to anyone. If you want to feel weak to your stomach this is the place. Awful. Surprised this place is still up. Please get this restaurant down. My nephew has gotten food poising from this Burger King. The manager did not care. read more

Placed an order through app and arrived about 15 minutes before their ridiculous closing time of 7pm. I waited in line at drive thru to pick up my order. Then an employee came out and placed cones in front of vehicle ahead of me and proceeded to tell each of the half dozen cars in line that they were closed. I said I had a mobile order in. She said you will have to contact the app. Ridiculous hours of operation. Poor attitude of employees. Poor customer service. read more

Well there is 2 different Burger King's,one in Franklin and 1 in Barkyville owned by the same person but 2 different restaurants.Franklin Burger King I wouldn't get a cup of water from the Burger King Barkyville,well the last Time I ate there the food was served hot and they were friendly that was over a year ago.I refuse to go to the Franklin restaurant for several reasons one of which the employees act like they are doing you a favor an your bothering them by asking them to do their job.But the biggest reason I refuse to eat there is that the owner could care less about his staff,if you aren't green and come out of a wallet your expendable.I knew someone who worked there before covid19 and continued and came down with it 2 times while working,did the owner care she caught it makes him money??not a chance,did she get Hazzard pay??hahaha she's lucky to get paid.The owner would step over a dime to get to a penny,the only person making money there is some lady that jumps from restaurant to restaurant and does his hiring but she hires only people that make her look good so she can keep her job maken the big money,but truthfully she isn't that smart because this person I'm talking about that caught COVID in the drive thru working there could run circles around this women an she knew it that's why the girl never made manager because then the useless ones job was next to be hers so she kept her down.so that's why I refuse to go there besides it being a restaurant I wouldn't let my dog eat from,but you make your own decisions and try to understand that the manager of the store might not have graduated high school yet so don't be mean because the leadership there!!!!!!????well there isn't any so eat at your own risk and expect to wait in line so don't be in a hurry. read more

Terrible place to try to eat. Had to give order 3 times then when reviewing order they still didn't have it right. Why waste your time trying to get the meal if they cannot even take your order right in the first place. I would recommend avoiding this burger king. read more

Blah...the most tasteless Burger King around. No matter what time I go it's the same tasteless crap. Don't go before noon or you'll get hamburgers from the night before. read more

The worst Burger King around. They didn't give us all of our food. We got the wrong burgers and we didn't even get one of the ones we payed for. The drinks were wrong and the fries were cold. Service was terrible. Do not go to this Burger King if you're looking for a good place to eat. read more

This morning I went through the drive through and ordered breakfast which included 3 large coffees. As the woman was handing me the coffees she said they were unstable in the carrier...as they were wobbling everywhere in the carrier. Before I could get a grip on them and steady them, she let them go and one fell between the window and the car and another one dropped onto my lap. The entire cup of hot coffee was all over my lap and seat of my car. She said are you ok? I said no not at all there is an entire cup of hot coffee on my lap and on my seat. She then asked if I needed some napkins. Really? So I took some napkins and tried to blot the hot stuff up. She said do you need more? I said yes and entire cup of scalding coffee is on my seat I need something to sit on so I don't further burn myself. She said she'd be back. I thought she was going to get a manager or something. No she came back and asked me if I needed anything else. There were cars behind me and I just wanted to get out of my hot clothes and off the hot seat I said just give me the two coffees that were spilled and hand them to me one at a time. The carriers were or poor quality and she never should have given the coffee to me while they were wobbling, she should have pulled them back in a put them into the container correctly. In hind sight the entire meal should have been comped, and the next 10 I would ever get in the future. Never mind, I will never be back. read more

Food was terrible...my fries were cold my burger was a mess and when I went back up to correct it the lady was very rude. I could hear the assistant manager just a young lady swearing about someone calling off and a lady named Beth yelling about God knows what! I used to love bk but I will not go to this one again it was extremely disappointing read more

This is an average Burger King franchise. The service and employees are okay and order accuracy is about average. I wouldn't go out of my way to come here, but it's not bad. read more

PROFESSIONAL. Fast and correct service. These people know what they're doing. The dinning room is clean. Managers directing while using there manners. Clean and accurate service. read more