I've struggled with mental health since I was 9 years old, and joined this program for the PHP…read moreprogram after being at BBHH in the psychiatric teens ward 2 days after I turned 13. I'm so thankful this program was even open considering it was peak COVID days, and let me say: this program saved my life. Not only did it save me then, I'm in group again now that I'm an adult because I had another attempt and was hospitalized for that. It's saving me yet again. Everyone who works there is so kind and wise and really makes the lessons learned stick. Even the other attendees help me so much since I'm not alone. Finally, I just wanna say, if you put the effort in, you can change and make progress. You will get better and heal. You can't do it alone, which is why I recommend aspire 100%, but you gotta help yourself, too. :)

The experience of the current director is not sound. ASB claims to foster an intimate and…read morecompassionate environment, yet hugs are prohibited. Most all participants are comforted by hugs and readily accept them as they need them as all humans do. Respect for their boundaries is observed. Yet , one can get removed from the program for a hug or a peck on the cheek. On top of this, the "rule" is not enforced equitably, or randomly. We are adults and can ask before we hug, and can vocalize whether or not we want one. There is no peer pressure.

I saw Don in my 30s so 30 yrs ago. He was sooo helpful. Now so many years and counselors later (and…read moreI became one), I can say he's one of the best. Great grasp of knowledge and life. Helped me rid myself of old behavior, and old situations. I'm doing great now.

Very nice and professional and cares about the clients helped me Ben a professional for years has…read moreexperience dealing with people issues

My 5 stars are for this amazing man. It is so, so, so sad to hear Dr. Mendoza passed away. He was…read morean amazing doctor and an even greater person. He will be greatly missed by all who knew him. He has helped me for over 20 years and I am forever grateful for his care and friendship. I saw him just a couple months ago and his sense of humor always made his visits great. He certainly has his angel's wings. Prayers for his family and his amazing wonderful assistant Christine.

Dr. Mendoza helped me a great deal. He is very thorough and really improved my life!read more

The onboarding for new patients online was a bit of a hassle. Several technical glitches and…read morewhatnot. Ultimately, it was easiest to have my GP refer me and I was able to get an appointment. Note that they don't have immediate appointments, most are two weeks out. Which was a bummer. The lobby wasn't the most luxurious or clean, but I didn't have to wait much longer than 10 minutes so I was fine. I ended up seeing a Nurse Practitioner, which was sort of a bummer too, but she was nice and thorough. In the end none of my medication changed. I do feel like she could have suggested more options. For now it's just fine.

The office staff was beyond rude. I have short term memory loss and I confused a date and missed my…read moreappt. I was tell the woman it was on my phone I was looking at my appt. I was looking at the wrong one. The manager came back and said after talking to your therapist we are kicking you out. The real reason they kicked me out is because I was told for a year they were applying for Ketimine treatments and after being kicked out I called Spravato and my insurance a referral had never been made. So my psychiatrist sat across and lied to my face for over a year. Please find another place there are plenty in Bakerfield now.

I have written several not-so-favorable review/s of my personal experiences with medical…read morefacilities/offices in the past. But NOT this time. Oh no. NOT. On several occasions, I missed appointments purely unintentionally, at this office. "My bad" - without question or excuse. So, my conscience being my guide, led me to go to Dr. Duggal's office to hopefully explain the extenuating circumstances regarding these missed appointments. I was very hesitant, thinking that I might be kicked out of her practice! And rightfully so - if that were the case...but it was NOT. I was permitted to speak to Dr. Duggal's Office Manager, "Summer." She allowed me entrance in to her office, quietly closing the door, and I began by apologizing profusely saying that in no way do I ever want to miss an appointment because that would have been someone else's spot. "Summer" listened intently to the extenuating circumstances I shared, explaining that I was not there to tell her my life's problems, but that these truly were the prevailing circumstances. With aplomb, she sat quietly and with an open mind, allowing me space to share this unfortunate life circumstance that is prevailing, continued listening. I was so overwhelmed by her professionalism, kindness and caring that at one point I became a tad weepy. In her kindness, she offered me a tissue. Where on this planet would any patient be afforded the opportunity and TIME to be heard? WHERE? No where that I know of...no where. I will never forget this as long as I live. This office is a gift to the medical profession in this town, and Dr. Duggal's entire staff is as well. Always welcoming patients with tender smiles, kind nods, and lending ears. Such an example to other medical offices here...I absolutely cannot THANK Dr. Duggal's office staff enough, and in particular, "Summer" for who she is...a true, caring professional in the medical field. I like to think of YELP reviews as presenting experiences that lend themselves to the readers' own mind of discerning the "right" or "wrong" of a situation. Often times readers "get their panties in a wad" over an experience that is not shed in good light. Why? Let's all seek to be the SOLUTION to a problem or "one-off" experience that is not good...instead of crucifying the reviewer for sharing a problem - further demonstrating the truth of the review and of their inability to accept constructive criticism.

I have been here for over three years and the doctors are good. It's the front desk and staff that…read moreblows. You can never get through and you always get hung up on. They never return calls. They also never send the lab requests to the lab I designated. I wish I never had started with this office. I should have read the reviews before. You have been warned.

I love Dr. Lui and his staff! They have always been so kind and helpful. I would definitely…read morerecommend them.

Welp I missed my appointment by 10 min because my boss had to talk to me, immediately called and…read moreapologized and wondered if I could still jump on the zoom call, they said no and then said they were dropping me as a patient and hung up..... lol like what?! I wish there was two sides to this story and I'm just as confused as anyone reading this

My experience with this business was wonderful until Carmen Fischer walked in the door of the exam…read moreroom. Just as she was entering she was adjusting her facemask to cover her face almost entirely..which was okay I guess..Upon her taking her seat i could cut the tension in the air- this was going to be a diabolical appointment. For years I had been prescribed 1 mg of lorazepam, 1mg daily. She saw this in my chart and took the opportunity to lecture me about the hazards of pain medication and benzos as if I were a strung out drug seeker..I assured her my doctor was informed and many times did not need to take the dose daily- she immediately perked up and stated "well it better be in your system then we're about to find out" (um, where else ma'am) at this time she noticed my purse buzzing, got extremely wide eyed and wouldn't hear of the fact that it was indeed, my phone vibrating in my purse. All phones were supposed to be off. Once she got through with THAT lecture too she ordered a X-ray of my NECK (for pain associated with my rotator cuff and lower back) further labs, and reminded me not to forget my urine test on the way out. Honestly never had such a poor doctor ever. Ms Fischer might be going through something we know nothing of, so I tried to be kind. But this is my health, and if I can save another the exasperation of the merry-go-round this woman obviously likes to put her patients thru I've helped! I voiced my concerns over EVERYTHING upon leaving, even with the nurse upon leaving the exam room, they all know Ms Fischer's temper and lack of bedside manner well. All they can do is offer the services of another doctor in clinic.

Went to Ms Fischer for help with pain. She was rude and very unprofessional, she looked like she…read morehad been up all night and like it was an inconvenience for her to be talking to me. When she left the room she didn't explain anything to me she just blurted out that the drug test better not show drugs or alcohol and walked out. I had just told her everything I had been taking and I would stop everything to get help. I called the office to find out what I was supposed do next and I told them how she treated me, they told me that she can be difficult. They charged me to a different Dr. if you need help she is not the person to go to!!!!