Repaired t-shirt hem quickly and for very reasonable price. Would highly recommend Mel to anyone in…read moreIC area in need of alteration or repair services.

We have taken several items for repair and/or alterations and have been extremely satisfied with…read moreboth the quality of the work and the price. My husband had a sport jacket relined and looks better than new. Highly recommend her.

I scheduled an appointment online for a bridal fitting. She texted me a few days beforehand to…read moreconfirm, and when I went to my appointment, she was incredibly kind. I felt really good leaving and was told my alterations would take 2-3 weeks. Four weeks went by and I hadn't heard anything, so I reached out. I didn't receive a response, so I followed up the next day. She responded quickly and we scheduled a time for me to come in the following Saturday at 10 AM. Unfortunately, the lack of communication already had me concerned, especially after I looked at some of the other reviews. Then Saturday morning came, and at 7 AM I received a text asking to reschedule due to a family emergency. Because of my wedding timeline and the concerns I had already seen in other reviews, I declined and told her I would still be there at 10. My sister and I arrived at 10 AM and could not get ahold of her through her business phone or text. After I mentioned involving North Liberty Police, she eventually responded and we agreed to meet at 2 PM. 2 PM came, and once again, I could not get ahold of her. I contacted North Liberty Police, and an officer came to the business. He told me that they had actually been there the night before and that there were four other women waiting for their belongings. He also told me that one of the women was getting married that day and had not received her dress. Unfortunately, I was told there was nothing police could do because it was a civil matter, and I was essentially left to wait around and hope she came to the business. A few hours later, my fiancé's brother and his girlfriend came with me. They went inside pretending to be interested in her services, and she let them into the building. I was then able to come inside, tell her who I was, and ask for my dress. She asked me twice to "please just let me finish it," but at that point I declined. I had spent the entire day crying and stressing over something that should have been incredibly simple: getting my wedding dress altered and getting it back. I got my dress back--and after having it for FIVE WEEKS, absolutely nothing had been done to it. She also smelled strongly of alcohol when I retrieved my dress. I am not interested in judging or shaming anyone struggling with addiction, and I genuinely hope she gets the help and support she needs. She was very kind to me during my initial appointment, and based on other reviews, it sounds like she is capable of doing beautiful work when she is able to operate reliably. Unfortunately, that was not my experience. My wedding is in three weeks, and I am now scrambling to find someone who can alter my dress on extremely short notice. I am incredibly fortunate that my fiancé's brother and his girlfriend were willing to help me get my dress back. Without them, I genuinely don't know when or how I would have gotten it. I understand that emergencies and personal struggles happen. What I cannot understand is continuing to accept customers and their wedding dresses when you are not currently able to reliably complete the work or communicate with them. It should not take an entire mission plan to get your own wedding dress back. I truly hope she gets the help she needs, but until she is able to consistently communicate with customers and complete the work she accepts, I would strongly encourage other brides to think twice before trusting her with their wedding dress.

I was in a pickle, not knowing where I could take my wedding dress on relatively short notice. I…read morecontacted Sally, and she came to meet me right away, assuaging my concerns and short timeline. When I had trouble arriving at her North Liberty shop, she literally ran out, barefooted, to help me navigate. She knows what she's doing. If communication is an issue, just make sure to contact her along the way. But if you're worried about the quality of her work, DO NOT.

Sonshine Cleaners in Iowa City does excellent work -- I've been consistently impressed with the…read morequality of their dry cleaning. But what really won me over was how they handled a problem. The night before a trip, I was packing and realized I didn't have some garments I'd dropped off. It was 9:30 at night and I was frustrated, so I texted their number not expecting much. I got a phone call back almost immediately, with an offer to bring the dry cleaning to me. Turned out one of my garments hadn't met their standards, so they'd sent it back for further cleaning -- which I appreciated. When I picked everything up after my trip, there was a $50 gift certificate waiting for me. Was I frustrated in the moment? Sure. But the response was fast, personal, and genuinely above and beyond. Great cleaning and great service.

(This is for the IC location) Do not recommend this place at all, would give 0 stars if I could…read more First of all, the prices are not listed ANYWHERE - not online or in the "store" - so I was pretty surprised to find out that the cost to dry clean 1 semi-formal (but really not that formal) dress was $37. Lesson learned, I guess, but I would have never assumed it would cost that much for a simple dress. I have never seen that kind of price at other dry cleaners I have used. Also, when I dropped it off, the sign said "anything dropped off today will be done by Wednesday." Well, Wednesday passed and I heard nothing. Once Friday rolled around and I still had not heard anything from them (besides the $37 charge to my credit card), I had to call to inquire, since I needed the dress for an event the next day. No answer. Someone (no idea who) from the store ends up texting me and tells me it "should be done" by the day that I need it by, and also, there is a stain on the dress that they could not remove. Okay, whatever. I just want the dang dress back. So at this point, I'm out $37 and the dress still has a stain on it (the whole reason I brought it in for dry cleaning). I get that maybe the stain just won't come out and that's fine/understandable, but now I am wondering what I paid $37 for. And to get it 3 days after they said it would done (8 days total). For one singular size extra small item. Learned my lesson and will definitely be using a different dry cleaner next time! Hopefully it actually ends up being done before I need it tomorrow - we'll see. Edit: picked it up this morning, hours before my event. The stains are very prominent on the front of the dress. Had I gotten it back on Wednesday, as I was promised, or even Thursday or Friday, I could have found another option before my event. Now it is the day of that the dress was ready to picked up, and it's too late to do anything about. Also, paid $37 for this, need I remind you. Wish I would have just used that money to buy a new dress. 0/10

After a weird experience with the North Liberty one, the Iowa City/West Side one was much smoother…read more They happened to have someone in the office, which was helpful, but don't count on it. They're system is self serve. So not a place you go for questions. But they even explained a stain they had trouble removing with a personal call . They couldn't get it fully out but it's a 20 year old blazer that's been sitting in a closet. They were very helpful as far as suggesting other options - like using a fabric pen to darken the light stain. I like the system of the drop off and Amazon locker like pick up. Prices seem standard and fair for the area. A sport jacket was $10 to dry clean. Will be back.

Ganda altered my sisters wedding dress. She did a beautiful job on the dress and made my sister…read morefeel comfortable and relaxed during the process. Ganda has a wonderful personality, her wit and honestly were much appreciated. Thanks Ganda!

Ganda is knowledgeable and fast to turn around all the dresses I've worked with her to alter. She's…read morequick and efficient, and love that she's local so it's extremely convenient!

Cynthia is amazing and professional! I purchased my wedding dress from Jocelyn Taylor, and The…read moreSewing Room was one of their recommendations for alterations. I picked up my wedding dress today, and it's perfect! She did an incredible job, and everything fits perfectly. I'll definitely be recommending her to my family and friends.

Cynthia was wonderful to work with and did an amazing job altering my dress. She took in the bust…read moreand added a bustle. I felt like my dress fit PERFECTLY on my wedding and was happy with her service and communication. It was clear she was very knowledgable about bridal alterations and I felt comfortable with her handling my dress. Would recommend!

Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

Harold, Astrid and Kimberly are welcoming and put together excellent craftsmanship, courteous and…read moreprofessional service that will ease the expectations of having precisely finished pieces of jewelry that meets ones standards of uniqueness and quality. An amazing atmosphere of bling and creativity, the expertise and warmth of Jewelry by Harold's will bring me back time and time again. They truly want to meet the jewelry needs, be it repairs or something new, of all in the public. Their demeanor and friendly manner, comes with great comfort in allowing one to make the right decisions in what you would like done. I would recommend it to anyone and definitely will be taking myself back there for future inquiries and purchases.

I brought in 2 very tangled necklaces and a couple of hours later they had them untangle and at no…read morecharge. I definitely will give them business in the future.