It's so easy to go to Bunnings, drawn in by the cheap prices you don't realise until you get there…read morejust how hard it is to find anything or get some advice! It's not until you visit a proper hardware that you remember about things like good service and free advice. Newmarket True Value Hardware is about as old school as you can get. The guys behind the counter are hilarious, crack jokes at the drop of a hat, and are just as happy to spend 10 minutes in discussion about the right pack of nails as they are about expensive power tools. They have a wide range of tools and supplies and support community initiatives. Don't fight the crowds at Bunnings looking for an elusive red shirt to help you, go to Newmarket True Value and enjoy the full service experience.

Making a conscious effort to avoid Bunnings and support the little guys (even though True Value…read moreHardware is a chain) I went here one Sunday afternoon hoping to get some information on compost bins and perhaps buy a couple of small plants. It's a fairly small hardware store, so I shouldn't have been surprised to find they only had three compost bins in stock, but I was disappointed with the lack of range and also the lack of interest displayed by the salesperson. The compost bins didn't have prices on them and the salesperson could only give prices "off the top of his head", which didn't really make me want to buy from there. I also went to look at some small flowering plants inside, but didn't find anything of interest and found it a bit expensive. I went there just for the nursery side of things, so can't comment on the hardware section of the store, but would recommend going elsewhere for plants and gardening needs.

We wanted to purchase some rocks for our driveway. We were really pleased with the level of…read moreservice we received from True Value Hardware Wellers Hill, particularly in relation to providing us with samples so we could make a better decision. Once we decided, we booked in a time for delivery and the guys showed up on time - bonus! - however, there was a slight problem ...they delivered the wrong rocks!! We called them back once we realised and while they couldn't rectify it immediately as it was a busy Sunday (and their supplier was closed), it was pretty close! Craig (CJ) came back at the end of the day to have a chat, understand the issue and agree a way forward. He arrived bright and early Monday to remove the incorrect rocks (without us even hearing him!) and returned as agreed to re-lay the correct blue stone. He was extremely apologetic, did this all on his own time, and did it all with a smile on his face. Yes, it would have been terrific if this hadn't happened in the first place, however, we all know things can go wrong! The thing we liked the most was the great customer service we received from CJ as soon as he found out we hadn't received what we were supposed to! Right from that point he was only focused on rectifying the situation and ensuring we were satisfied customers. For that, we'd like to say Thank You!

Ron Bird's Geebung Hardware store has been around for years and is still owned and run by Ron Bird…read moreand his family. They have all your hardware needs - paint and tools and garden equipment and everything else you could need. If you've got any questions about what you need, Ron is more than happy to help out. I've often gone in with various DIY questions and he's been able to help me work out what exactly I need. They also offer key cutting.

It's nice to see that local companies can still compete with hardware…read more Prices here are good and the range is quality. You can tell they have been around a while