The last three times I visited the Keperra store, the staff seemed to think that we were a hindrance if asking for help. I asked one how long he would be blocking the lighting isle (I would have come back) and all I got was attitude. I got my lamp after he moved his equipment, but he didn't like that I hadn't thanked him judging by the scowl on his face. I don't thank people with bad manners. The last time I was there I asked a guy to check stock. The face on him because I asked for help. The staff don't seem to realise that the store doesn't exist for their convenience. Stafford store is totally different. Friendly staff. Not sure what has changed, it used not to be like that. Management bringing down morale? read more

I have lived in The Gap, a stones throw over Settlement Road to Keperra, for over 30 years. During that time we have had to suffer fledgling home improvement stores, like Mitre 10, with a lack of supplies and services, a disappointing inventory of stock, and a lackluster team behind the counter who "couldn't care less." So what a blessing it was when Bunnings decided on Keperra to open a new outlet, as we had previously been using the Stafford store. Bunnings, whether you love or loathe their variety of Chinese-made goods, is a God send when you need it. There's almost everything you need when emergencies arise, and a variety of items for just DIY scenarios around the house or in the garden. It's of little surprise when I meet my neighbours most days and ask they about their plans for it. Bunnings Keperra seems to be always on the agenda. Nice one! read more

they constantly have 1 person working the special order desk on weekends expect a 3 hour wait if you need anything from there

Today I set forth on my maiden voyage to the new Keperra Bunnings store. Or should I say empire, because this Kingdom is cut into the side of the mountain, overlooking all the minions who will come and pay homage, perhaps purchasing a set of acrylic glue as an offering to the Bunnings Gods. And all I can say is... wow. I have NEVER met customers as friendly or as helpful as this. To the man shopping with his wife and kid, pushing the trolley: I'd never have found Aisle 72 without you! The cheery wave you gave me is something I'll never forget. You know when you can just tell that someone is "a good person"? I would absolutely trust this man with my life. I'd let him babysit my kids. Hell, I might even leave him some money in my will (once I find out how to get money to give away in the first place). Two of the customers had dogs. TWO DOGS! One was a lovable brown poodle, the other was a golden Labrador. I have to say, these two dogs stole the limelight from their owners - quite a feat, because the customers here were very friendly and charming indeed. Even the elderly man who couldn't immediately spot what he wanted among the wide range of home building supplies was a charismatic supporting character. We chuckled over out joint misadventure. Nothing lifts the spirits better than a chuckle from an engaging customer! Parking was ample. Important note: the website for the Keperra store features a photo of in-store stock, including a battery stand with the words "TART UP" on the side. This is not a prostitution business! Scroll down and you will see the words say "start up", and the "s" is hidden without scrolling. Unfortunately, there are no photos of the awesome customers on the site. Go and see for yourself! If I could I would give this store an 11/10 rating! read more

Staff are so friendly and service is exceptional, trade counter staff are as helpful as they can be and their product range is huge, this is why I use this store as my main supplier for my building materials read more