Please avoid this agency to save you some time. The agent that we worked with show us horrible apartments (it's a tough market so I don't blame him for that). However, he didn't plan ahead of time to arrange for the keys. We literally sat in the office for hours waiting for him to call all the places. We gave him plenty of heads up for the ones we wanted to see and ended up seeing 5 out of the 10-11 over 2 days. Bad business model. He knew we needed a place pretty soon and we have limited choices. He was pressuring us to take a place that's he knew it was awful. When we decided on a place he didn't help us to negotiate the start date or ridiculous deposit that the landlord has requested. He put in all the maximum numbers to secure higher probability that the landlord will sign a lease with us. We felt bad that he didn't earn any commission but... come on.. he needs to up his game. Oh gosh.. and we still ended up with no apartments.... read more

We ended up using Alicia for purchasing a house since she was so fantastic helping with finding a rental quick (as noted in my previous review). I fully recommend her to anyone. She really does go above and beyond, works really hard, and tells you how it is. She is a sweetheart and so helpful! I fully trust her and back her to anyone looking for a realtor... for once i didnt feel like I was being screwed in the home buying experience and she was so responsive to everything at anytime. She is WONDERFUL :) read more

I worked with Stephanie at Bulfinch last year to find an apartment near Fenway. As I wasn't too familiar with the area and needed to find a place ASAP due to prior contract issues, I searched on Yelp for a realty company that knew the area well. I met up with Stephanie (who came to pick me up in her car after my job ended), and we went on to tour 3-4 different apartments on the same day. We couldn't find anything on that day, but she promised me that she would keep looking for the perfect match. What really made this experience special was that Stephanie called me the very day while I was at work, saying that an apartment just got put on the market and she really wanted to show me it on that very same afternoon. We went, and I ended up signing the lease after meeting up with the Landlord there and couldn't be happier with the decision. Stephanie showed a great passion for her job, and I would certainly work with her and Bulfinch Realty again should I ever move in the future. I would recommend this company to anyone looking for an apartment and wants a personal and attentive touch to their apartment search. read more

As a landlord I have always preferred to select my own tenants because I want to really get a feel for who I will be renting to. This time I decided to have a company do it, Bulfinch Boston Realty was recommended so I spoke to Stephanie Peter and gave her an idea what I'd like and for when. She followed my exact request and got it all taken care of in a week. I highly recommend Bulfinch Boston Realty!! read more

I had a really bad experience using Bulfinch this year to find my apartment. It was often very difficult to communicate with our agent. We signed a lease for an apartment and they never gave us some of the crucial lease documents to sign such as the lead paint forms. I have lived in Boston for 7 years, during all that time I have rented apartments and this was by far the worst experience I have ever had with using a brokerage in the city. read more

It has been a week from my initial inquiry, and no response from this business. Staff seem oddly interested in running off potential clients. Would definitely not recommend. read more

This is probably the best place to go if you're looking to find a great apartment that meets all/most of your criteria. Everybody in the office goes out of their way to help you and they work cohesively as a team to figure it out unlike the other places where agents are just working for themselves. I reached out to them since I was moving from NYC and needed a building with a Conceirge in beacon hill area at a certain price point and they delivered it within a few hours and in less than 24 hours I had signed my lease. My building has a doorman, a rooftop deck and a beautiful apartment. A special shoutout to Michael Fedorouk, he was not only showing us apartments but made sure we got well versed with the area and was extremely helpful. Evan and Gary among other people in the office are very helpful as well. They are thorough, prompt yet patient. read more

I love Bulfinch! The people here are so knowledgable, and so down-to-earth. I worked with Nicole, and she was awesome. It also seemed like everyone else in the office works together to help the client as opposed to it being a one-man show. This really made me feel like they care a lot about finding me the best place possible. Definitely recommend anyone who is looking for an apt or house in downtown Boston to stop by this place. You won't be disappointed. read more

I worked with Corey Rossman and I had the greatest experience. I was frantically looking for a new apartment in Boston that accepts dogs, and Corey was the first person to take on the challenge. He responded to all of my emails promptly and was very helpful throughout the process. I wouldn't hesitate to use him in the future. read more

Mark Pardes has helped us sell a condo in Beacon Hill, Back Bay and Kenmore - we bought and sold all of our units with Mark. He is a true professional and will work very hard to get you the best offer possible. He knows the industry very well and if you are looking for an expert in the greater Boston area - call Mark! read more

I visited Boston from abroad for one week in August in order to find an apartment with a move-in date of mid-September. It was late in the month, and I had only a short period of time to find a place. I had already spent a long and depressing morning looking at a number of apartments, all of which seemed poorly maintained and rather unpleasant to live in. Certainly nothing that I would feel comfortable calling home. Every broker I spoke with that morning either had those few apartments to show, or straight-out said there was nothing worth viewing. Nearing defeat, I decided to give Bulfinch Boston Realty a try, based on the recommendation of a friend. I spoke with Nicole, and I told her my modest apartment preferences. To my surprise, Nicole claimed she had the perfect apartment for me. I viewed it, and sure enough, the apartment was clean, very well maintained, met all of my preferences and was close to my price-point. Both Nicole and the lessor were extremely professional during the viewing, and provided all relevant information in clear terms even without my asking. My experience with Bulfinch lasted about 3 hours, from calling Nicole to signing the lease. Nicole was pleasant to work with, and thanks to her, I could enjoy the rest of my stay in Boston knowing that upon my return in September, indeed the perfect apartment awaited me. read more

Bulfinch was fantastic when I was looking for a place last minute. They were so responsive and really made me feel special. They took into consideration everything I was looking for and never tried to push me above my budget. They continually searched for apartments for me and always stayed in touch. For anyone who is looking for outstanding customer service and the perfect home, I would highly recommend Bulfinch Realty! read more

This real estate agency is really as good as it gets! They have a lot of resources in Boston, especially in the Back Bay area. So if you want to live in the best part of Boston, this is the agency you want to work with. I recently moved to Boston and was very anxious about finding a place to live that's affordable. I wasn't sure what to do, so I decided to work with a broker. I actually found out about Bulfinch on Yelp. I worked with Nicole, and she was so sweet. She asked me about my requirements and made a few phone calls and found a place for me right away on Comm Ave. We checked out the apartment in the afternoon and I returned the next day to sign the lease. Knowing that I was new to Boston, Nicole showed me around and told me where things were in the neighborhood. She also told me about things to watch out for in Boston. To sum up, I highly recommend working with Bulfinch and Nicole. Best of luck on finding a place in Boston! read more

I worked with Mark at Bulfinch realty and had a great experience. He took me around to show different apartments in the area and price range I had requested. Ended up with an amazing apartment on Beacon Street for a great price. Wish I could be back there but now the prices of those apartments have increased almost two fold. read more

I got Stephanie's name out of Yelp, and not long after, I got a separate referral by one of her former clients. It was a fairly simple process - I reached out to her with an initial phone call, then emailed my list of "requirements" for a rental. We then scheduled 2 days for viewing rental units. So we got there on a Thursday, she showed us a bunch of places, and at the end of the day, made a decision - filled out an application and cut out a cheque for a security deposit. An hour after, we got our approval from the property manager and received the copy of the lease for signing. There wasn't even a need for a second day. One thing about working with a broker is you have to give them as much specific information about your preferences, as possible. You can't expect them to know what you want based on a few, vague sentences. For example, one of my deal breakers is the absence of a laundry system in unit, but Stephanie explained to me that this is not a common feature in Boston apartments so I had to revise my list. Having said that, she still managed to show me a couple of units with this feature. If I hadn't mentioned this right off the bat, we would have both wasted our time looking at other units that have no laundry facilities at all within the premises - and time is of the essence here as rental units in Boston get snatched off the market so fast, it's not even funny. This is my first time to work with a broker and she has made this a very pleasant, and easy process. I'd recommend her to anyone looking for a place in Boston. read more

I worked with Corey Rossman in order to find a one bedroom apartment in Back Bay, and I had a fantastic experience. To sum it up, Bulfinch is the best!! I spoke to several other agencies before contacting Bulfinch, but none of them seemed to listen to what I was looking for. They just wanted to make a sale quickly. But, this was not the case at Bulfinch. Corey made it his priority to understand the type of place I was looking for. He took me to several showings on several different occasions, yet I never felt pressured to make a decision immediately. He was always responsive to texts and e-mails and went above and beyond to make sure everything was taken care of. Corey even took me back to the apartment AFTER I had put in a lease application, and helped me to measure the rooms for furniture. Even after I had paid my fees and put in a deposit, he continued to help me search for parking in the area. Corey was always willing to help in any way possible. The people at Bulfinch are fantastic, and I highly recommend contacting them if your searching for a Realtor. read more

Great outfit. Alicia is the best. She called us back immediately, and we hit the ground running. She was professional, warm and funny, and showed my husband and I around Boston till we found the perfect place. We did the empty nest thing, and wish we had done it sooner. She knew exactly what we wanted and even helped with my questions or issues after the process was over, which was great. read more

I found Bulfinch online when looking for apartments in Boston, and Nicole was my broker. She was very approachable and knowledgeable and had a great sense of humor. Definitely a people person. I was coming from out of town, and it was great to have someone like her to make the process move so smoothly. I'm really looking forward to moving into my new apartment, which has a great view and a decent size. I'd highly recommend using Bulfinch if you're moving to or within Boston. read more

I worked with Gary Medina at Bulfinch to find an apartment this summer. Gary was extremely helpful and knowledgeable about the Boston area. Gary found us an apartment promptly in spite of some very difficult parameters such as our budget, pet situation, and desired location. He made the apartment search much more manageable, especially since I was coming from out of state and unfamiliar with the city. I highly recommend working with him if you are looking for an agent. Very hardworking, professional, and he will deliver. read more

i worked with gary at bulfinch realty and can highly recommend him. he showed me apartments in my price range and really worked hard to help me get a place. the first spot i liked was rented before i could get it, but gary found me another place two days later that turned out to be perfect. he is very reliable and trustworthy and when i buy a home within the year, i will *definitely* use gary as my broker. read more

We worked with Gary this summer while relocating to the Boston area. We were on a tight budget and timeline to find a great place we were comfortable with. Gary was very professional, patient, and knowledgable of the Boston area and rental market. He worked hard to understand our needs and preferences. Really nice guy who works hard for you. If you're looking for an excellent agent, Gary is your man! Highly recommended. read more

What can I say? Stephanie is a true professional and amazing at what she does. If you're looking for a realtor who will go the extra mile to find the perfect apartment, stop searching and call her. I gave Stephanie a tough task. Matter of fact, most others wouldn't take on the assignment. I was "testing" Boston as a place of live. I only wanted a 30 day lease in Back Bay. She asked me a number of questions and, based on my answers, recommended South End. I was skeptical at first. Hey, I'm stubborn. But, she was 100% correct about the location. I fell in love with the neighborhood. I think most realtors just jam 'inventory' down your throat. Stephanie made a few phonecalls to work a deal so i could get what i want. Now, that's a great realtor. Two thumbs up! read more

Bulfinch Boston Realty is amazing! I had been searching for a nice but reasonable apartment in Boston and was not having any luck until I went to Bulfinch. I heard about it from a friend, and spoke to Corey. I told him what I was looking for and he found me the perfect place! read more

I don't often leave reviews but Nicole from Bulfinch did such a great job of helping me find an apartment that I have to give her props. I arrive in Boston with no sense of direction and no idea what to expect in terms of housing. Nicole went above and beyond to show me apartments that would be convenient for me to get to work. She even went over how I could get there and what each area had to offer. It was almost like having my very own tourguide! A lot of reviews mention that a lot of rentals they saw were not that nice. I checked out places with another real estate company and I think that has a lot to do with the housing market in Boston (you get a lot less than what you pay for). That being said, we were fortunate enough to find the perfect place for the right price. Just ask for Nicole and I'm sure she will do her best to help you out too! read more

Working with this company (and Gary in particular) took so much stress out of moving. I was working with a very short time frame and was coming in from out of town. Gary spoke with me a few times to get a sense of what I was looking for and on only 2 days notice he was able to put together a list of great places. I flew in on a Saturday and Gary spent all day showing me around. He was extremely knowledgeable, patient and just a good guy who was easy to talk to. When I went back to the office to sign my paperwork I realized I left my ID at the last apartment we had seen. One of Gary's colleagues jumped in his car and drove back to the apartment to get my ID before the leasing office closed. I would 100% recommend these guys. read more

Morgan is an exceptional agent, he helped me look at different apartments in downtown Boston. He took a Saturday off to go for a showing and when it was not at my liking, we went back for his office to do a search for more apartments to check out. On that same day he found another apartment which fit my requirements. read more

I worked with Gary at Bulfinch Realty this summer and he was great! He was patient with me and showed me apartments in my price range in several different areas around Boston to make sure I was confident in my decision. After viewing almost a dozen apartments in one day, I didn't find the perfect one for me. He ensured me he would keep working with me until I found a place and sure enough found me a great apartment the next day! If you're looking for a broker in Boston, I'd definitely recommend Gary! read more

I worked with a young man named Corey, and while he couldn't find a match (in what was a very short window for me) between what I was looking for and what Bulfinch had, he was by far the most enthusiastic, proactive, hard working of the five area realtors I contacted and worked with. I would strongly recommend that anyone work with him, especially if you're looking in Boston, where their strength is (I was looking in Cambridge, so not as big an area of strength for this firm). Corey was terrific, highly recommended as someone who will work really hard for you read more

Literally joined Yelp just so I could write this review. Could not be more impressed with Bulfinch! Was convinced to give it a shot after reading the other reviews, because I had two days to find an apartment here, and Bulfinch has been in business in the area for about 30 years. I worked with Charlie, and within two hours of calling him the first time, I had six potential listings in my inbox. He was incredibly responsive throughout the whole process and seemed to understand and listen to every requirement and concern that I had. During our showings, one of the other realtors at Bulfinch got notice that a beautiful 2 bedroom in Back Bay (at a not Back Bay price) had just gotten on the market, and he had me there within fifteen minutes. I was the first person to see it and was instantly sold. Not only is it impressive how well everyone in the office works together, but they are so NICE! As in, they took time to talk with me and even offered to buy me Pinkberry when I was completing the application materials. They have an incredible knowledge of not just Boston, but the different landlords, and even though my budget was on the lower end for the neighborhoods I wanted, they clearly took the time to avoid sending me to someone who didn't care about their tenants. I'll admit, Bulfinch differs from some of the other places in that it doesn't seem trendy. They aren't going to roll up in some fancy car and promise unrealistic thing, and the office itself is small without a giant sign in a cool font. Instead, they take the time to educate you, educate themselves about you, and find you the absolute best you can get for your money. Plus, they're funny as hell and make you feel right at home. It was wonderful feeling like I had all of them on my side, and since the apartment they got me is less than a block away from their office, I will absolutely stop in to say hi after my move in day! read more

My roommates and I used Gary Medina from Bulfinch realty to find our apartment and were extremely happy with the service he provided. He was very helpful in finding us an apartment within our fairly precise parameters, especially because all 4 of us were moving from outside the city. I would highly recommend using him in your future search of an apartment! read more

I have only good things to say about Bulfinch. I worked with Corey and he was awesome.

Stephanie text us last night about 6pm to ask if she can show our place the next morning between 10:30-11:30. We agreed even though it was not 24 hours notice and our apartment isn't even available for rent for over 5 months (Sept. 1st). This am we text her to confirm that she was still coming between that time. She said yes. Well, the time came and went so I text her to see what was up. She apologized and said she wasn't showing it today. I just feel it is unprofessional and disrespectful that she couldn't take a few seconds to text us to let us know it was canceled. We disrupted our toddlers routine schedule and set the time aside for her. Simply put, lack of professionalism. read more

Worked with Stephanie to rent an apartment in Southie. She was very accommodating and allowed us to visit the unit several times before signing the lease, working around our schedule. Professional, on-time, quick to respond, all-around great experience. Thanks Stephanie! read more

I had a bad experience with Bulfinch Realty. In the beginning it was ideal. They were friendly and engaging. It took them awhile to find me a renter, but they did find one who paid on time. I also paid Bulfinch Realty to maintain my apartment while I was away. The renter did significant damage - over $2,000 worth. I asked Bulfinch to pay and they gave me a small amoutn. On one hand I was lucky they gave me something. On the other hand they were responsible for most of the damage. It is criminal they wouldn't pay all of it. There are plenty of real estate people in Boston. I'd go with someone else read more

i've worked with this office ... more than once over 15+ years ... and i'm not that easy to please ... i came as a referral ... boston is the most complicated real estate market i've ever rented in ... there are many unwritten parameters ... and i benefited from their years of experience ... all of that experience has clearly developed into expertise ... they gently (but honestly) let me know if my expectations were too high and/or too low ... they also called in favors and negotiated to my profit ... i was grateful for their extra efforts ... side note ... in boston it is helpful to know your must have lists - price, neighborhood, etc ... or let them lead you ... they're earnestly diligent ... good luck ... read more

Very professional office! The staff were all very helpful, in particular Alicia, who is one of the co-owners of the business. She listened attentively as I explained my particular wants and needs. Since I just walked into the office, without an appointment, at the end of the day, she said she'd make arrangements for us to view a number of apts. the following day. Just as she promised, Alicia called me the next morning and we agreed upon a time to meet. We saw a number of apts. but none of them were EXACTLY what I was hoping for. Alicia said she had a couple of other possibilities that we could see but she had to speak to the property owners. I'm so glad I decided to wait while she made her calls because one of those apts. turned out to be my new home! Definitely contact these folks if you're searching for an apt. They have tons of listings and keep in constant contact with you till you find what you're looking for On a side note, they also do sales! read more