I have had ADT for 35 years. My daughter just brought to my attention that I had been paying them…read more87.00 monthly. I am 81 years old and to me that is a lot of money. I started checking around for other services and found them much cheaper. Before I cancelled ADT, I thought I would call them. GOOD LUCK! Four separate days I called and each time the wait was at least 45 minutes. Each time I gave. Sometimes I got a person from India that I could not understand Several times after 30 minutes someone would answer and could not resolve issue and passed me on for another 45 minutes wait. Their quality of product is negated by their sorry phone service. Don't believe me? Try it yourself.

Would do zero stars if I could. This company is an absolutely joke and a ripoff. Their equipment…read moredoesn't work as advertised, and when you complain about it, they pretend like it's your fault rather than their VERY limited technology. Their doorbell cams are HORRIBLE.

I wish I knew why my Yelp profile says I'm in San Francisco; I'm in Oak Ridge. I cannot find the…read morereview I wrote earlier either and don't know if or where it was posted, I hope not on another company. (Edit: I just found and removed it, so no duplicate.) I'm writing a Fleenor review in an effort, perhaps, to save other people similar problems. I have had a worrisome and dissatisfying experience with Fleenor Security in Knoxville. They installed a system that malfunctioned continuously. They sent technicians out multiple times to fix, but never could figure out the problem. They finally conceded I might have a lemon and put in a whole new 'box.' It malfunctioned multiple times within a week. I told them I was done and just to cancel the agreement. The manager I spoke with agreed to cancel the monitoring fee for the year. But the monitoring fee was a small part of my expense. I told him, via email, that I agreed about the refund on the monitoring fee, but thought that as a show of good faith they should offer some sort of compensation for the bad equipment they sold me. I just got an email from said manager that the monitoring fee check was in the mail, but there was no mention of even a partial refund for bad equipment Aside from all the trouble this system has been, I feel financially cheated. UPDATE: When the owner saw this review on Yelp, he called me. He said he had not known anything about my case until reading my review. He was apologetic, offered to put in another type of system entirely or extend a partial refund on the faulty system installed. I am appreciative of his efforts.

From the owner: Fleenor Security Systems is a locally-owned, private company who has been providing superior…read moreservice to homes and businesses since 1972 in Knoxville, TN & the surrounding areas. We've been doing business with the industry's top manufacturers for the better part of a century. As a result, Fleenor is privy to the latest and best technical innovations, and we have buying power that most companies simply can't offer. We've more than tripled in size over the past decade while retaining our steadfast commitment to customer service. Today, we're amongst the largest and fastest growing firms, remaining in the top 100 security companies in the US.

After an initial evaluation of our needs by FES, we had an upgraded security system installed at…read moreour commercial shops. Luke, Danny and Tanner were the FES installation team. They arrived this morning and went right to work on the new equipment. All of the technicians were extremely professional and provided excellent customer service. The new equipment provides higher resolution cameras with a much wider coverage plus we added additional cameras outside and inside our buildings. Thanks, FES Security, for always taking care of all of our security needs!

F Troop Company. Our 300+ Apartment complex has had an entire wing of apartments Out-Off line,…read morefor weeks, while they wait for a part, and try to figure out whats wrong, putting residents at risk. Unacceptable. Owners selected a small, local, lowest bidder company, to protect one of Knoxville TNs largest apartment complexes.

Steadfast Security is exactly what we needed for our project. Excellent job in taking our…read morepriorities and molding them into solutions.

From the owner: Steadfast Security is a local burglar alarm company that specializes in home automation, access…read morecontrol, video surveillance, and security for both residential and commercial applications. We proudly serve customers in cities in the around the Tennessee Valley, including Knoxville, Maryville, & Sevierville, TN. Our knowledgeable staff is here to help you find the security and home automation system that fits your needs.

Our 85" TV setup all of a sudden stopped working. We tried everything we could think of but…read morecouldn't get it to work, so we called His Security and Technology Matthew showed up at my house when scheduled, ready to troubleshoot the issue, which he did in no time! He was very polite and amenable. I would welcome him back to work with our technology any time. I highly recommend His Security and Technology for all things tech.

We have been with HIS Security for about 5+ years . We could not be happier! The team is so…read morehelpful and very intelligent regarding our home security. While on a visit to Ruby TN, we even discovered the whole town of Rugby is in the watchful eye of HIS Security! Having tried several other companies (ADT was the worst) for our home in the country ONLY HIS Secutity was talented enough to be sure we got timely response and notices.