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Build-A-Bear Workshop

3.0 (4 reviews)
Closed • 10:00 am - 9:00 pm

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Da Vinci Science Center at PPL Pavilion - Main entrance and plaza on Hamilton Street.

Da Vinci Science Center at PPL Pavilion

(53 reviews)

We definitely prefer the old location. I found parking in Center City a bit uncomfortable. The…read moreactual Center itself the only exhibits that my kids found fun was the otter exhibit, the fish and turtle aquarium and my little one loved the drums. But that was it to me it was a waste of money. We could not even find the cafeteria. Also I did not prefer the one bathroom for both men and women?? We will definitely not be going back. It just isn't the same.

I'm not an avid science museum fan but had a fun experience at Allentown's Da Vinci Science Center…read more It's the new location for the museum which use to be located outside of town so visiting gives you easy walking to other downtown attractions and museums. Everything was interactive and modern with just enough text and things to immerse myself in to keep my attention. I especially loved that there are live animals I can see including otters! Some of the fish seemed a bit crammed in their tanks. :/ And I was excited to see the live animal reveal...but it was a cold day and this happened on the upstairs pavillion outside so, being a California guy who had checked my coat in the free coat check lockers, it was too cold for me to stick with it. There were all kinds of heaters out there that weren't on which would have made a big difference to me (or anyone who gets cold easily) had they turned those on. I was there with a group of ten with adults and kids ranging from 4-16. Everyone had a good time and had plenty to do and interact with.

Slime Time II

Slime Time II

(4 reviews)

My experience at this establishment was deeply disappointing and frankly unacceptable. The male…read moremanager, Javier, conducted himself in a manner that was overtly disrespectful and unprofessional. His demeanor immediately created an atmosphere that made both my daughter and me feel uncomfortable and unwelcome. The overall environment reflected poor leadership. Several employees appeared visibly uneasy and disengaged, suggesting a workplace culture lacking basic respect and support. In addition to the concerning management behavior, the pricing was excessively high relative to the quality of service provided. The combination of inflated prices, uncomfortable atmosphere, and questionable managerial conduct made this one of the most unpleasant child's experiences I have encountered.

I recently hosted my daughter's birthday party at Slime Time 2, and it was hands-down one of the…read moreworst experiences I have ever had with any event venue. From the moment we walked in, the owner greeted us with an extremely negative, rude attitude--as if our presence was an inconvenience rather than a paid reservation. He acted like he was doing us a favor by letting us use the space, and his dismissive behavior toward my guests set an awful tone for the entire event. He even walked around counting heads in a way that made everyone uncomfortable. What made matters worse was the complete lack of transparency about additional charges. We were **never** told--verbally or in writing--that there would be a $75 fee if the party did not clear out immediately at the end of the scheduled time. At the end of the evening, they claimed they made "two calls" for the end of the party, but I never heard them. Instead of explaining or offering any accommodation, the owner was rude, confrontational, and flat-out disrespectful. His exact attitude was: *"It's my place, I can do what I want."* That alone tells you everything about the customer service here. The issues didn't stop there. * The pizza, which we were told would be double-cut, was **not**, and it was served **cold**. * The attendants did **not** assist late-arriving guests; I had to repeatedly ask for help. * Overall service was unprofessional, inattentive, and dismissive. * The atmosphere they created made us feel like we were just another number, not valued customers who had paid for a special day. I left this venue upset, disappointed, and honestly shocked at how poorly we were treated. I would **not** recommend Slime Time 2 to anyone--especially not for a child's birthday party. The center Valley location in particular was a complete letdown in every way. Terrible customer service, poor communication, and an owner who seems to care more about exerting control than providing a positive experience. Save yourself the frustration. Do **not** book here.

KidStrong

KidStrong

(2 reviews)

KidStrong Mount Laurel has been a deeply disappointing experience for our family, both in terms of…read morethe program itself and how management handles concerns and cancellations. One thing is clear: they have refined the first free session to be highly sales driven, designed to secure sign ups and then let the contract do the work thereafter. From a financial standpoint, our mistake in enrolling has cost us $631 for four 45 minute sessions since signing up on 12/17/25. To cancel, the "solution" offered was to charge another full month plus a 50% buyout of the remaining three months--an additional $695--simply for us not to return. The introductory session was clearly focused on selling the program, with extra attention given to our child to encourage enrollment. Once we joined, the actual experience did not match what was presented. The value of the program dropped significantly when we were expected to step in and manage our child during class while staff showed visible frustration instead of providing consistent, structured support. When we raised these concerns and requested cancellation, the response centered on enforcing a six month contract, with no meaningful consideration for the disconnect between what was promised and what was delivered. The rigid reliance on the agreement felt less about fairness and more about continuing to bill us, even after it was clear we were dissatisfied and would not be returning. We do not recommend this location to other families. Parents should understand that once you sign the agreement, management appears more committed to enforcing the contract than to ensuring your experience aligns with the expectations set at the outset. KidStrong will likely respond by saying they tried to work with us, but we did return after our initial complaint and nothing changed, with no additional value provided. For context, this was the closing line from their most recent email to us after we shared our concerns and gave them an opportunity to resolve the situation privately: "You are, of course, entitled to share your experience publicly. However, our responsibility is to operate in accordance with our agreements and to apply policies evenly, not to deviate based on pressure or threats of reputational action."

Discriminatory towards children with special needs and unwilling to communicate with parents on…read moreways to accommodate special needs. Management not present and coaches show outward disdain for specific children. They lie about communications and inquiries on behavior. Unprofessional.

Chuck E. Cheese

Chuck E. Cheese

(28 reviews)

$$

I planned on taking my daughter here for her birthday last Friday. Knowing that it would probably…read morebe busy, I ordered 3 pizzas ahead of time on the app at 5:19pm. I scheduled them to be ready for 6:30pm, which is an option on the app. We arrived just before 6:30pm and found a seat right in front of the pick up window. It wasn't crazy when we walked in. There were two birthday parties but they were both being called to their tables for ice cream. As the rest of my group arrived we needed to find a bigger table and the restaurant was starting to get busier. Around 6:40pm the app said that my food order was ready. I didn't see it at the window yet, so we grabbed our stuff and settled into our new spot, then I went back to check. It was still not there. At 6:45pm, I asked the person behind the window he said he would check, then came back and told me it would be another 15 minutes to make our order. I questioned why another 15 minutes if the app says my order was completed. He was a kid and of course didn't have the answers so I asked to speak to the manager. I explained to the manager my situation. I didn't expect them to be ready RIGHT at 6:30, but to have to wait until 7pm, when I pre ordered and the app said it was ready was unacceptable. I had a table full of hungry people. She said she had no control of the app and couldn't explain why it said it was ready. She took no accountability and blamed being busy for the reason the order was not ready. The restaurant was practically empty when we walked it, but it was starting to gradually get busy. I don't know their system, but I don't think it would say the order was completed unless an associate would prompt it to be. I said I would wait for the pizzas, but if they weren't ready by 7, I would like a refund and I would be leaving. By 7, the order was not ready, if not even started at all. I was issued a refund for the 9 fountain drinks I purchased at the restaurant, but was told I had to call the corporate office to get a refund for the pizzas. I was annoyed at the time that there was not a more immediate solution. I tried to call the office as soon as we left, however they were closed until Monday. When I called corporate, they took care of the refund immediately. Overall, there was a complete lack of accountability and professionalism.

Don't plan birthday parties here. They stuff you in like sardines with other people. They're are no…read morewalking space between tables whatsoever. My father couldn't come in and sit because he has a cane. If you guests of 20 or more, the designated seating area won't fit that much and will make your guests sit elsewhere. We were sandwiche in with other birthday parties. My family and I all got the flu because of close we were with complete strangers at the tables. So if you're sick and it was a Saturday night, the 13th, you have the flu! First and last time I ever book anything there! My son didn't even get to the ticket birthday grab. They expect us parents to let our toddlers (2yr) to go in alone in the slide attraction. Worst place ever!

Build-A-Bear Workshop - toys - Updated May 2026

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