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Buggie's Bites

5.0 (1 review)
Open • 9:00 am - 6:00 pm

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1 year ago

Wonderfully delicious! Beautiful presentation and service with a smile. Highly recommend

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Napoli Italian Eatery

Napoli Italian Eatery

4.2(218 reviews)
7.5 km

It was a delicious new Italian restaurant for us to try. Service was great and food are cooked to…read moreorder as what they told us. Nice and clean restaurant with good parking space. We ate right away and just remembered to take photos half way to our meal. We also had the Alfredo and chicken Parmesan sandwich. The spaghetti Nero had too much fo the olive oil for my taste. Otherwise it was a good experience.

To be fair it's been quite a while since we have eaten here. The food was above average! The issue…read moreis we were there recently and were sat and then watched for about 12 minutes and nobody asked if we were okay or served us water or anything. This upset my wife a bit and she asked if I wanted to go. I said well give them a few more minutes but for another five minutes servers would come in and wait on other customers and avoid even looking in our direction! Which I was trying to flag them down to no avail... by then my wife and I were losing our patience and we agreed to leave. My question here is how does this even happen? Our children are in the service industry and they said this is poor management pure and simple. The host/hostess should be monitoring the situation and make sure there is someone to wait on the people who are seated. If the handoff fails then a manager should be alerted to the deficit. Here it seems as if nobody cares, in fact they are actively avoiding customers other than those right in front of us. When we left the host asked what was wrong and we said, "Nobody waited on us the whole time we were sat." She didn't even seem concerned and just acted like we were the problem! We will not return. The sad part is we Re great customers. We are polite tip well and often enjoy talking with the staff. What a disappointing experience! Even if the food was fantastic it wouldn't be worth it. Just go someplace else, someplace where they care.

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Napoli Italian Eatery - Garlic Bread & Sunday Gravy

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Buggie's Bites - cupcakes - Updated October 2026

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