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Buford Health Center

1.0 (3 reviews)
Open 8:00 am - 5:00 pm

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North Atlanta Primary Care- Sugar Hill - Hannah Grachek, PA-C

North Atlanta Primary Care- Sugar Hill

2.5(23 reviews)
2.8 mi

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

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North Atlanta Primary Care- Sugar Hill
North Atlanta Primary Care- Sugar Hill
North Atlanta Primary Care- Sugar Hill

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Sills Primary Care - Waiting area

Sills Primary Care

1.9(7 reviews)
2.5 mi

Dr. Sills is a phenomenal Physician who truly cares about your well being. She is very thorough and…read moredetailed about the care you need as well as what your body is going through. She is highly intelligent and knows her field of expertise. I can appreciate a Dr. like Dr. Sills who truly cares for your well-being and does all possible to help better your condition. I would recommend her for sure. Now, on the other hand, be sure to a lot for time to be in the office and don't be pressed for time. Since she is the only Dr. in the practice with a lot of patients, you will have to wait. But for me and my parents the wait was worth it, because the care and expertise is 100% there. Your health matters at Dr. Sills. She helps us often with the care of my Dad who has Heart disease, Dementia, Parkinson's and Kidney problems. She gave me the full run down on how to care for him and she submitted what was necessary for us to possibly get help for his care. I definitely appreciate a Dr. who knows what they are doing! Ms. KJ July 2018

I made an appointment for severe back pain, left 3 hours later with 8 prescriptions and a bad…read moreattitude. I've never been to an office where the staff just yells through the door at each other and talks about patient information loud enough for other patients to hear. They accept my insurance and are close which is why I went. Today after I sat for an hour and a half to get blood work and x-ray results, I am confident I will not go back. I asked no questions but it took a third of my wait time to explain that my calcium and vitamin d levels are off. I won't go into the cleanliness and organization of the place, let alone the attitude and unprofessionalism of the entire office staff.

Buford Health Center - medcenters - Updated May 2026

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