Dr. Peesaputi and nurse July are great. Both are very attentive and knowledgeable. They answered…read moreall my questions and concerns. I had a great visit today.

First time coming to this location, pharmacy closed for lunch at 2:00 in the afternoon…read more Receptionist enters myself and another person into registration. Others come and she enters them also. Finds out she knew my information did not enter and added me later. Instead of me being the second person to be seen, i was still waiting 30 minutes later, when I asked about it, she stated I entered you late and made no attempt to get me seen faster. Instead of getting seen at 2:30, I wasn't seen until 2:55. Receptionist was short and inconsiderate; never should a person be treated like that in a medical facility. With that said, the actual phlebotomist was professional and kind and her personality was much appreciated.

DR B was very professional. Saw me immediately and was very concerned with my health. Made sure she…read moreknew everything with my problems to better evaluate.

No stars if that was an option: Veterans if you are…read morescheduled to be seen at this "medical center," by all means ask to go elsewhere. This is one of the most incompetent place of business that I have ever been to. The front office staff member (heavy set light complexed girl?) was very unprofessional, rude and just nasty...not to mention lazy. Laurette, the other patient care technician, medical assistant..certainly not a nurse, is apparently not properly trained (she could not pronounce simple medical terms). Oh, but wait, the nurse practitioner, Bunmi Folarinde, is bats*i* crazy! This lady went from 0 to 10 infinity on poor Laurette who made a dumb decision because she simply did not know any better. The nurse practitioner is apparently not proficient in veterans medical evaluations and she clearly contradicted herself in black and white; however; she had the aid of medical report from an authentic professional to reference to. After staying there for over 2 hours and enduring the uncomfortableness of it all, I have determined that this visit was a complete waste of time with the worst "medical center" staff ever, smh. You've been warned.

Only leaving a three star because I believe the customer service rep named "wrench" (Sounded like…read moreit) was in the wrong. I created an account and made an appointment on the same day. I even had to contact the people more than once because of issues getting their due to own self faults. There were no issues at all prior to this conversation with anything. After realizing I was going to be late for the appointment, I decided to call again, apologize, and schedule a new appointment. However, Wrench was very adamant that my HMO Cigna coverage is not accepted. This was shocking because I was told multiple times that it was accepted but now it's not. After telling him this, he still stood by his answer and said there's nothing he can do about it. I have zero problem if Wrench is right. However, after looking at the website, it CLEARLY states that Cigna HMO is accepted. Clearly there is miscommunication between the company on some level, which has now led us to seek a different option. Nothing bad, just needs to be fixed for future customers.

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

So far, this has been a great rehab for my mother who has had multiple strokes and a major brain…read moresurgery last week. So first week is intense on rehab, great gym, nice staff, great rooms and storage. Multiple layers of staff so moms only complaint has been timing of meals , especially coffee and breakfast but she's never happy. Staff can be obit some days, dragging on others but all in all, very helpful and kind. Nice easy to get to location in Suwanee just off 85 so happy for me coming down from Gainesville area.

I cannot recommend Salude to anyone looking for rehabilitation for a loved one…read more Before my father-in-law was discharged from the hospital, I received a call from Salude confirming that he had been accepted and that a room would be available that Thursday. Having previously worked there, I was genuinely excited because I believed it would be a wonderful place for him to continue his rehabilitation. Unfortunately, that confidence quickly disappeared. After my father-in-law was discharged from the hospital, he was transported directly to Salude. He was admitted, placed in his room, and we met him there. The first thing we noticed was the unbearable heat. The building's air conditioning was not working, and there were portable AC units scattered throughout the facility. At no point before his admission did anyone disclose that the AC was out. This was especially concerning for a rehabilitation facility caring for elderly and medically fragile patients. It got even worse. As we left briefly to buy him necessities, we received a phone call saying there was "a problem"--Salude had suddenly realized they didn't accept his insurance. How does a facility receive all of a patient's insurance information, approve the admission, coordinate the hospital discharge, transport the patient to the facility, move him into a room, and only then discover they don't accept his insurance? That level of incompetence is simply unacceptable. When I spoke with Natasha (a worker at Salude) to try to understand what had happened, I expected empathy and accountability. Instead, I was met with rudeness and an attitude. As someone who works as an advocate, I asked reasonable questions and pushed back on the situation. Rather than trying to help, it felt like I was treated as though I was the problem. The proposed solution was even more unbelievable--they wanted to transport my father-in-law back to the hospital by medical transport at our expense. Absolutely not. If we were paying for medical transport, we were going to choose where he went, and we refused to send him back to the hospital because of Salude's mistake. Thankfully, everything worked out for the best. We found an amazing rehabilitation facility with working air conditioning, compassionate staff, and people who genuinely cared about their patients. If your loved one needs rehabilitation, I strongly encourage you to look elsewhere. Salude has clearly gone downhill since I worked there, and after this experience, I understand why so many of the people I once worked with have left. For anyone looking for exceptional rehabilitation care, I highly recommend Parkside Ellijay. The difference in professionalism, compassion, and patient care was night and day.

Dr. Sills is a phenomenal Physician who truly cares about your well being. She is very thorough and…read moredetailed about the care you need as well as what your body is going through. She is highly intelligent and knows her field of expertise. I can appreciate a Dr. like Dr. Sills who truly cares for your well-being and does all possible to help better your condition. I would recommend her for sure. Now, on the other hand, be sure to a lot for time to be in the office and don't be pressed for time. Since she is the only Dr. in the practice with a lot of patients, you will have to wait. But for me and my parents the wait was worth it, because the care and expertise is 100% there. Your health matters at Dr. Sills. She helps us often with the care of my Dad who has Heart disease, Dementia, Parkinson's and Kidney problems. She gave me the full run down on how to care for him and she submitted what was necessary for us to possibly get help for his care. I definitely appreciate a Dr. who knows what they are doing! Ms. KJ July 2018

I made an appointment for severe back pain, left 3 hours later with 8 prescriptions and a bad…read moreattitude. I've never been to an office where the staff just yells through the door at each other and talks about patient information loud enough for other patients to hear. They accept my insurance and are close which is why I went. Today after I sat for an hour and a half to get blood work and x-ray results, I am confident I will not go back. I asked no questions but it took a third of my wait time to explain that my calcium and vitamin d levels are off. I won't go into the cleanliness and organization of the place, let alone the attitude and unprofessionalism of the entire office staff.

Update: I took my kids for flu vaccines and because of the bill that was being kicked around to my…read moreinsurance, I was told that my account is in collections!!! I told the intake receptionist, I don't know her title, that I never received a corrected invoice and she was polite, but pointed to the age of the invoice. Even though it was submitted incorrectly by their office. Another rough trip. It wasn't "in collections," thank goodness. I don't think she understood.

Andy was the best. I miss her. It's now $$ over patients . I'm sure it trickles down from higher…read moreup...but their billing dept can't keep anything straight. I'm thankful for the NPs and the hard work they put in... I feel they would thrive at a different facility outside of TLC.

Every member of the staff was so friendly. They never made us feel like we were taking their time…read morewhich happens so often. Each staff member was very efficient and made sure we understood each step. I highly recommend Gwinnett Urgent Care for any health care needs

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

Love this place! Everyone is really nice and professional I…read moreget quality care here. Every time I have gone here I have had quality care with friendly people

This place is a medical clinic as you all know. You can either use them as a Primary care…read morephysician, or for those of you that may be on Social Security Disability, this is the clinic that they use. Either if you're filing for Social Security disability or you have a review of your case and they need more info, this is most likely the place where they will send you to. As my visit was ok, I felt that it took too long in my opinion. My appointment was at 2, I got there at 1:50. Had to answer a bunch of questions on the tablet but not all of them as they will tell you that you don't have answer them all. They finally called me back there at 2:45. Took my Xrays, and documented my medications. So this portion took about 30 minutes. Now I had to wait on the main doctor to come see me in the room. That took about 25 to 30 minutes before he arrived. He gave me some little physical tests then I was finally done. I finally walked out of there at 4:00.