The servise was quick...The Beer Cheesesteack Burger was delicious...Drinks were good too...Food was so fresh...Definately will be back... read more

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I usually have a really good experience at this Buffalo Wild Wings and have never had a reason to complain, but unfortunately tonight was disappointing. I found a piece of hair on my wings, and when my friend brought it to our server's attention, she was initially very apologetic. She offered to have new wings made and even suggested I could take them to go because she understood that sometimes finding hair in your food can make you lose your appetite. I actually really appreciated her saying that and thought it was very considerate. However, after that, the service felt noticeably colder. There wasn't really any follow-up or acknowledgment of how uncomfortable the situation was. My friend also lost his appetite after seeing the hair and didn't want to continue eating his food either. I completely understand that mistakes can happen, and I wasn't expecting anything excessive, but a little more warmth or concern afterward would have made a big difference. Since I normally have good experiences here, I'm hoping tonight was just an off night. I mainly wanted to share this because the way an unfortunate situation is handled can really change how a guest feels about their overall experience. read more

10 or more tables and booths are open. After waiting for more than an hour, I asked to speak to the manager because we were to be seated more than 30 minutes ago. He tells me 7 people called out sick. He says I can have a seat and wait, and that talking to me is just making the wait longer. I've been standing for over an hour. I said "no, I'm crossing my name off the list", and the Manager says "perfect". No apology, or any kind of polite regret over the situation. Because of his attitude, I'm calling BS. There's definitely more to his staff shortage story. If he's that unkind to his customers, I can understand why his employees would want to call in sick. read more

Definitely a solid place to catch a game. I'm not a huge beer person, but if you are they have a wide variety! I often go for a cider. I'm pretty sure they have mixed drinks too. The food is bomb, and it goes way beyond "wings" but honestly, I usually get wings - because in the names of the place, right??? I feel obligated in some way... maybe because I do t have wings very often? idk... but their burgers and other foods are good too. Hard to go wrong with whatever. Naomi was my server and she was super sweet. I mean, I was almost like "can I get you to go?" haha. She checked in often but not too often... just right. She even caught me with my eyes closed a tick too long, thought I fell asleep and offered to entertain me. In sum, great sports bar atmosphere... plenty of screens, great place to watch a game or three. read more

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We got our food and found hair in multiple wings, also the wings were dry, fries were old and soggy . Contacted the restaurant and they didn't offer to remake food or give us credit also emailed and nothing don't eat here the worst experience. read more

Buffalo Wild Wings - Chicken wings there were multiple hairs . - American Near Me - Citrus Heights, California

As crazy as this sounds, it seems as if I only step foot into a "Buffalo Wild Wings" (a.k.a. "B-Dubs") once every 10 years and now I know why. Their wings are the ONLY real winner here while all the food items is honestly just average at best. However, this place seems to always get its fair share of customers. The location I am focusing on is in the heart of Citrus Heights at the Sunrise Marketplace where you will find a ton of eateries, retail stores, and many other businesses that serve the public. However, this city in general lacks a serious amount of large scale restaurants that serves food and drinks as there are many more options north in Roseville. Located directly on Sunrise, this Buffalo Wild Wings neighbors many other popular eateries including Texas Roadhouse, Red Lobster, and Chuck-E-Cheese. I came here with my lady during the evening of Thursday 7/3/2025 at around 6:15pm. Surprisingly, there was a lot of customers dining here. To me, the inside of this place leaves a lot to be desired. The lighting seems to have a rather outdated look to it while much of the decor and bar area is similar to that of an Applebee's or even a Denny's. Keep in mind that they did open back in 2010 but from the looks of it, nothing has been done to keep the inside looking modern. However, there is a ton of seating for very large parties, lots of TV's for viewing sporting events, and a respectable outdoor patio. As I mentioned, the wings here are absolutely delicious, tender, packed with flavor, and a huge assortment of sauces that range from mild, sweet, savory, and downright spicy. They also offer specials on traditional wings, boneless wings, and everything else chicken-related. However, their non-wings items consists of appetizers, salads, sandwiches, burgers, desserts, and a ton of beer options. Since it was just the two of us, we decided on splitting an order of their "House Sampler" (priced at $18.99 as of mid-2025). This sampler consisted of breaded boneless wings, nachos, onion rings, and mozzarella sticks. Our server did a good job bringing us iced waters, menus, and explaining some of the specials. Within about 7-8 minutes after placing our order, our food comes out and everything is piping hot. The food itself tasted fine but was just average to me. The mozzarella sticks tasted as if they were frozen and heated up in the air fryer while the nachos were just blah to me. And the onion rings were eerily similar to what you'd get at Jack-in-the-Box. But the wings had excellent breading with super tender white meat in the chicken. If I was ONLY rating the wings, it would be a 4.5 out of 5. But the other food items brings down the overall taste experience. Keep in mind, this place can get loud to a point where you're shouting at the top of your lungs. Even more so when they televise major sporting events. I'm not much of the sports bar + comfort food person as much as I used to be but I would much rather go to a "BJ's Brewhouse" or "YardHouse" for a much better dining experience. However, this is about as good as it gets in Citrus Heights. With just average food, good service, and a someone depressing interior, I am giving the Citrus Heights "Buffalo Wild Wings" just an average three-star rating. read more

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They had zero service skills or hosting capability. There were 3 parties including us waiting to be seated and no one seated us.

My wife and I wanted to watch MNF when the 49ers played the Panthers. We chose Buffalo Wild Wings as we hadn't been there for some time (since they had a hot wings eating promo-impressed my kids that I finished in the time allowed). Upon entry, we were pleased to see the game on nearly every screen, even in line. The wait was a little bit, but the staff was friendly and efficient in trying to seat everyone. The restaurant and bar had plenty of seating, was well lit, and screens all around so viewing was great from nearly every angle. We elected to go to the bar area instead and easily found seating where we watched the game without feeling crowded. Macy was our server and she was quick and friendly with our drinks and food. There were Niners fans throughout and while they got loud, it added to the atmosphere as no one was overly obnoxious or offensive just enthusiastic. We appreciated the overall experience and we'd go back. read more

Really disappointing dinner at Buffalo Wild Wings in Citrus Heights, CA llast Friday. We ordered chicken nuggets, fries, and fried pickles. The fried pickles were basically steamed--no crispiness at all. The chicken nuggets looked like they were made by my drunk uncle after a few beers. Definitely not what I expected from a restaurant. The fries were nothing special either. Honestly, the beer was the only thing I actually enjoyed that night. For the price, I expected much better. Unfortunately, this was a very disappointing experience and not a place I'm rushing back to. Actually I never gonna go there again. read more

I've never been to this location before I've always been to a Buffalo Wild Wings and always had pretty good experiences. When I walked in the young man told me that I would be seated shortly. I got a great seat for the Monday Night Football game between the Dallas Cowboys vs the Las Vegas Raiders. I had no idea what I was gonna eat, but the menu was in front of me. Let's go crazy! He took my order for my drinks really quick brought him out very fast. He was a great waiter! First of all, I tried the buffalo chicken tater tots. They were delicious. The flavor was just all there the buffalo and the chicken. The tater tots were nice and crunchy. It was super yummy! So I watched a little football and then I decided what am I gonna do next? Oh I know let's try the tater tot puffs now this is four or five. I think it was five big tater tots that came out on the plate. It had two really good sauces and it came with. I think one is called the B dub and the other one might've been the basic ranch but the B dub sauce is really really yummy! So those got me through about another quarter or so, and then onto my next yummy decision, what am I gonna have next so I put the two dips aside so I could have whatever I was gonna have next and was able to dip those and yep it had to be deep fried pickles. I'm not gonna lie. I was a little disappointed in how many deep-fried pickles you get for the amount of money you were paying, but it was good anyway! Dipping them in the b dub was super yummy. That sauce is really really good. Fourth-quarter came out. I decided it was time for dessert. What am I gonna do? Should I do the cheesecake? Maybe a cookie who knows all right time for decision let's go with the cookie ice cream whipped cream so good came out of a nice hot pan and it definitely topped off the fourth quarter. Very full of flavor and lots of us! All in all this was definitely a five star visit. The service was really good. The restaurant was really clean. The booth was clean. Everybody was yelling and having a good time for the football game. This is definitely a Buffalo Wild Wings that I'll be visiting again soon. Thanks for the great service. Thanks for the experience! read more

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My wife and I waited 10 mins to be seated at an empty establishment. Then were told to walk to the bar and find a seat. Granted my wife and I never come here so we're unsure if this is normal behavior. We didn't have menus for ten minutes since we walked to our own table. My wife had to go and grab a menu for us to look at. During our meal our server was a female with red hair and tattoos with no name tag. She visited our table only when my wife got her attention. Other than that she did not check on us once. Once we wanted to pay and leave we were waiting to pay meanwhile our server never came back. We waited 20 plus minutes for someone to help us pay our bill. My wife and I went to the registers to look for assistance since our server was nowhere to be found. We were there for another fifteen minutes and one of your blonde associates saw us waiting and neither acknowledged or informed any of the staff that we were waiting to be assisted. I had no other choice but to walk into the kitchen and ask for assistance with checking out when I was rudely told to go back to the waiting area. It was very unprofessional watching multiple staff walk from the kitchen to the registers just to look at us to see what the issue was as apposed to trying to help to begin with. I didn't even know they had this many staff considering no one came out in the fifteen minutes we were waiting at the registers. After we paid there were multiple families that lined up behind us to pay as well. Definitely never coming back to this prison as it seems once you're seated there is no escape. 0/5 stars read more

Came in yesterday afternoon during happy hour I ended up getting the 10 piece wings I got half spicy garlic and half mango habanero bone in wings. And I got a Long Island iced tea ended up getting 2 of them because it was so good. My husband got their cheese steak sandwich it was super small but he said it was good. When we came in we were not greeted or anything even when we sat down at the bar area . When we came in there was only a few people in the restaurant at the time but by the time we left there was more people then when we got there. The restaurant was clean, the bar tender was nice and made sure we were taken care of. When I got my wings some of them weren't hot or even warm and some of them were warm and some were hot temperature wise. Normally when we come in all the wings when I get them are HOT to the touch but this time they weren't at all. We have been coming here for years , this is the first time I have had a problem with my wings. read more

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I went twice with my son and his girlfriend to watch the opening NFL game season and a Monday night football. On both occasions, we walked in and no greetings or nothing at the door to welcome you. Both times, we had the same female server at the bar. Both occasions the service was horrible. I took her 10 minutes to greet us and bring menus. I asked for a beer, and it took a while to get it. We paid for couple of plates and we paid and went next door to Texas Roadhouse to watch the game. Second time, same nobody approached us or nothing. We went to the bar and unfortunately, we had the same server. worst service than the last visit. Food was good and the ambiance was good (except that there was a regular that keep screaming his lungs out when his team score). I don't understand that after the manger or supervisor helped us after we got up and ask for napkins, plates, my beer and water, manager did not say anything to the server. she kept talking to regulars. Worst service ever!!! read more

The service has steadily gotten worse over my last couple of visits. Last visit I had to ask twice for drinks and we waited forever for Service and our food to be brought out. This time we walked into a nearly empty dining room maybe 20% full at best. Keep in mind this was a Saturday evening. Hostess said there was a wait for a booth while I could see at least half dozen empty boost and two boost that had not been cleared yet. We waited. The hostess disappeared. Another group came in and stood before being recognized and told there was a wait. During the 10 minutes that I gave this place a chance I didn't see any food being brought out to existing customers. I didn't see any tables being serviced so we bailed. I knew if I had stayed we would wait forever for Service at our table and our food not worth my time and not worth my money at this place. This was the last straw I will not return to the establishment. We ended up going somewhere else and we're seated immediately. They clearly need to hire help and I can't imagine the times are so tough. They can't find it. They just choose not to. read more

Thank you Dustin! You're super awesome. Food and drinks were brought out hot and fast! The toddler was happy and so were we! read more

Buffalo Wild Wings - American Near Me - Citrus Heights, California

We are regular customers of bww but God forbidddd this location get a little busy because it is HARD to get any service, these servers get tunnel vision and don't acknowledge new customers when they're having a busy day. We love coming to bww and we honestly have had great experiences at this location when it's very slow.. Our food comes out hot and our servers have been great, specifically an Asian man wearing a head band I hate that I don't know his name but he is the best server! He has helped us a couple of times and is so good at his job! I believe his name was Dean The last time we came we were totally ignored at the bar for at-least 10 minutes so we left. This time it's a little busy and the same thing is happening as Im Writing this review. Bar area seating is first come first serve so We sat at a table that had a box from a next door restaurant that we assumed someone left and instead of the server asking if we've been helped she said "someone was sitting here that's why the box was here, but it's okay" Obviously it wasn't okay if you made a comment and walked off.I said oh I assumed someone left it on accident. So we moved tables and not a single acknowledgment from her or anyone else besides that. I believe the employee was saving the table for her or someone she knows, but I can only assume based on how she treated us. We found out her name was mikayla, not sure if that is accurate info. Maybe the manager can confirm if they give two shits to read these reviews. The staff run around with their heads cut off if they have more than 4 tables, where I'm from bww STAYS busy regularly and they handle it well. I think this place just cannot handle a busy day very well. That's the only time we have a bad experience. We just got our food and it's piping hot which I really appreciate, so that's a huge plus. Thankfully our waiter JANE is really nice. And she's turning this experience around for us. She's so kind and attentive and even suggested options. I literally just watched a couple arrive, never got acknowledged And also left, I cannot believe I witnessed what we went through a couple of weeks ago and today.They could have changed their mind and went to another restaurant who knows. After submitting my review I started to read other reviews similar to mine so that just reassured me I'm not just a Karen lol. That server (not Jane) service sucked she needs to find another job ------7:00pm ------ read more

Buffalo Wild Wings - Wings - American Near Me - Citrus Heights, California

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Going to be generous and give it a 4 star. But it really is a 3. Came here Sunday night. It wasn't very busy. Maybe 3 or 4 tables. It took 10 minutes before we were greeted by any staff. Thankfully we were seated right away. Server was friendly and great. It must've gotten busy because it took extra long to flag down our server to get our check. Food was good. Minus the grilled cheese for kids. Weird sponge texture. read more

Please don't if you're hungry the food portion is not what you're looking at in the photo. Service is not bad. 0/10

The quality of the food has really gone down. The last two times I ordered, there were random chewy pieces of chicken that were rubbery and tasted almost undercooked. It ruined the rest of the meal. I decided to give it another go and same thing happened! My husband and I also felt sick for two days after eating here. Sad because I used to come here all the time when I was in high school and it was so much better. read more

My husband and I went to Buffalo Wild Wings for the first time for lunch. The Buffalo Bills/Denver Broncos were just beginning to play on their 100" TVs. Our waitress, Jane, was wonderful. Food was delicious and fun atmosphere with a lot of fans cheering for both sides. We had the skillet cookie with ice cream for dessert. We will be going back for sure! read more

Customer service is absolutely terrible. Front staff was incredibly rude. Waited about two and a half hours before we left - the whole time, 4 tables were open! Do NOT come here, the staff is incredibly mismanaged and extremely lazy. read more

Lots of TV to allow any sports fanatic to watch the specific sport that interests them! The place wasn't busy when we arrived. It took awhile for us to be seated as they worked out which server was avail to assist us. We finally got seated and had to wait another 10 minutes when one of the waitress walked by and then hollered to confirm whether she was assigned to our table. Once she got the confirmation, she took our drink orders. Then returned to get our food order. She was nice. The chicken wings were okay. My son lived their max and cheese though. Overall, okay experience. read more

Buffalo Wild Wings - Menu - American Near Me - Citrus Heights, California

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You know buffalo ain't how it used to be. Not sure if it's because of the new ownership a few years ago but food has been getting noticeably worse. Service was great today tho Michaela seemed to be the only server for 5 or 6 tables. Typically service has been awful since Covid. Very long wait to get seating then when you get a seat takes long to get food. Was a good atmosphere there was a Kings game and they won. Food was okay got chipotle and lemon pepper boneless. Very little chicken and a lot of breading. It's definitely unfortunate as it used to be our favorite wing place. read more

Buffalo Wild Wings - Deceiving about 60-70% breading - American Near Me - Citrus Heights, California

Would give no stars if i could:) We got the AYCE wings. Put a napkin over mine to get the extra sauce off as it was too much sauce. Waitress with the dark hair and lip tattoo on her neck tried to take it away to "bus the table" i said no thats mine. She said we cant take it to go. I wasnt going to and explained what i was doing and she wasnt going to give my food back until i said that im not done and im still eating. She set it down a bit roughly and basically stared us down from every corner like we were doing something wrong. Will NOT come back here. That was so disrespectful. read more

It's my first time to do a dine in and my experience was good. We were seated almost immediately. My husband and I specifically dined here today to get my free 6 pcs birthday freebie. You can either choose the wings or boneless which was great. There's a bunch of flavor options. We chose 4 different flavors but I still liked the dry salt and pepper the most. The service was okay and it was quite loud inside as there were some people watching the game and were very enthusiastic but we didn't mind anyway. read more

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If there was a zero rating that would bd my choice ! This has got to be the worst place in Citrus Heights . Been there twice recently bartenders are horrible and if u want to throw me my receipt then don't expect a tip ! Plenty of open tables in the bar for our party but seating was limited !!!! You had to wait !! We got our drink and left u !!! Food when we did try it was ok nothing to rave about ! Yes plenty of tv but I can find a better place to frequent. Bye read more

Horrible customer service. Foods not even that great, beer / drinks are whatever. Dirty tables and sticky menu's. Don't waste your time.

If I could give this place 0 stars I would we ordered 3 burgers tonight with everything on them 2 fries and a wedge what did we get 2 dry burgers dryer then the Sahara desert that only consist of cheese and the patties, no bun, no lettuce, no pickles, nothing. The fries were over cooked cold and not salted. The wedge was just ok and my son's burger at least had a bun. This was my first experience with buffalo wild wings and will be my last. If you're looking for garbage this is the place to go read more

Buffalo Wild Wings - Dry burgers, even dog food has more moisture then this garbage food. - American Near Me - Citrus Heights, California

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We very rarely go here any more as our order is usually messed up and/or food is not really good. Last night hubby and I decided to give it another try and ordered wings for pick up. He ordered boneless wings which he said were very over done but sauce was good. I ordered bone in wings with a rub as I normally do. Everything ordered was our usual order. Let me say that if you are going to charge us almost $50 for 20 wings they better be more than good! This was our worst order yet. My 10 wing were so dry and burnt, any meat that may have been there was shriveled up, tastes so burnt I couldn't even taste the rub, and it hurt my mouth to chew . After trying to swallow 5 of the shards of burt chicken, I had to throw the other 5 out. The most expensive disappointment I have had yet. No reason to ever go there again since they seem to be getting worse with every visit. read more

Buffalo Wild Wings - American Near Me - Citrus Heights, California

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If you are interested in beer and wings then a visit here is fine. Do not waste your time with literally anything else. I ordered the plain chicken and it was the most disgusting piece of frozen chewy gummy bear "chicken" I've ever seen. Service is fine. Tuesdays have buy one get one wings half off up to 15. Kind of confusing and I'm pretty sure we were over charged the last time we were there. Had to leave quickly because my son wasn't feeling well and didn't realize it until I did the math later but lesson learned. No more visits here. read more

Buffalo Wild Wings - 15 Traditional Wings - American Near Me - Citrus Heights, California

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Food was great as usual but I'm writing this review because of the amazing service my sisters and I received from Naomi. She was very attentive, kind and helpful. We're glad she told us about the app and how it works and we signed up. Having employees like Naomi who give an outstanding service, makes you want to come again and again. read more

I usually enjoy coming to Buffalo Wild Wings, the food and entertainment are always great. But this time, the hostess with red hair was really rude. She told my grandmother she couldn't come in with her service dog, even though we've been here plenty of times and I had already confirmed with the manager that service dogs are allowed. When I told her it was a service dog, she suddenly changed her story and said, "Oh, I just wanted to pet it," with an attitude. It felt dishonest and unprofessional, and it honestly left a bad impression. read more

Ordered online and didn't receive the correct item. I called to ask for a refund of the difference in price between what I paid for and what I received, and the person on the phone said his manager said I have to call DoorDash for a refund. This makes no sense because I ordered and paid on the BWW site. The delivery person only brought the food that this restaurant handed them. The manager said she would call me back but she hasn't. I'm disappointed with the way this issue was just brushed off. read more

Service can be long wait time and the service sometimes we get good waiters and the rest not that good

Service has hit an all time low. Standing in the front of the store for 15 min before anyone comes to great you is unheard of. Not only that but to have two workers walk by and not even ask if you have been helped is once again just horrible customer service. Why even open up if you do not have adequate staff? Will not be returning back, I will make the drive for Roseville next time. read more

This location is disgusting, especially the bathroom, my son went to the urinal and there was a pee soaked carpet underneath it and the stalls were far worse. It looked like someone had recently thrown up all over the walls and there were poop stains all over the toilets. I tried to bring it to the managements attention and was brushed off. Then the food took forever to arrive and I noticed many of the other workers and managers were standing around doing nothing when my poor server seemed to be the only one working. I've been here a few times before and almost never had a good experience but i like to give people the benefit of the doubt, but i will NEVER come back to this location again. read more

Horrible for delivery, missing items. Don't worry "Josh" checked it to make sure everything was there, LOL. Josh either needs glasses or doesn't know how to read. Please do better it's really not hard... Called to notify them of the issue, no one picks up. What a joke. Please fire the manager here. read more

We usually have a quick wait and a good time when we come here. Unfortunately we came by on a Sunday afternoon to find at least a 30 minute wait when there were numerous table available. We were told the kitchen was backed up, but it was quite uncomfortable sitting near the door. Each time someone came in, the cold air blew in and gave me chills. Each time new customers came into the door and they were told at least a 30 - 45 minute wait, they would leave. I must have seen at least 25 - 30 people leave due to the wait. Once we were finally seated, we were rushed to order and rushed to leave. I did not enjoy this visit at all. We shared the nachos and boneless wings as we were told the oven was broken and certain items were not available. This was also disappointing, because my husband enjoyed the pizza, but they could not cook it. I am not sure if we will be returning as the service was below par and our expectations were not met. read more

THE WORST SERVICE EVERRR!!! Second time in a row the service was trash. We walked out before we got offered anything to drink. Why don't they hire more people?? And both times were on Sunday big game day, chance to make more money but just terrible. read more

Well alriiiight then, Buffalo Wild Wings! ... BDubs definitely showed up tonight!!! Bdubs is the fast food of chicken wings and with that said, it isn't always the best quality, but it's there to fill any cravings. I can confirm that the wings tonight were meaty, on the large size, crispy, and very flavorful. After seeing an ad on IG for BOGO TRADITIONAL WINGS..I immediately knew what we were having for dinner. Ordering online was a breeze. More importantly, picking up was easy. Unfortunately they didn't deliver to my address, so when I arrived - I gave my name, paid and received my order. Boom. My car immediately filled with the smell of chickaaaannn waaaangz and I had a solid smile the entire way home. Hah! Kudos to the cooks and servers holding it down during COVID. The food was great tonight! Thx! read more

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