This Buffalo Wild Wings used to be god awful but they have stepped it up. the service, food and overall experience is fantastic. We got our food 8 minutes after ordering whilst we were starving this was amazing. We credit this humongous upgrade to the manager Leon who when we first started coming a lot was only a waiter. Thank you bdubs (ESPECIALLY Leon) read more

Disappointed in the experience. Went here because the kids requested BWW. Get here and immediately saw a sign in the front that said seat yourself. We picked a booth in the corner. After a few seconds we started to smell something. It smelled like dirty carpet. The table wasn't cleaned properly. It was as if a wet rag was used and it didn't dry before they put the menus down so the menus were stuck to the table. Ordered the traditional wings and boneless combo. With Homey BBQ and Sweet BBQ sauce. The honey bbq was good but the other was completely salty. Went to the bathroom and the sink was cracked and the faucet was broken. The best part of the experience was the server. She was attentive and efficient. Unfortunately would not be back to this location. read more

Buffalo Wild Wings - Traditional wings and boneless combo - American Near Me - Alexandria, Virginia

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Decent place to go for game day. The inside looks like the usual sports bar. The service is okay. They can run a little slower on a football Sunday, but the people working there are friendly. The food is the typical bar food, so nothing fancy. 3 Stars read more

Hadn't been to a B-Dubs in awhile. Came to the food and a beer. The food was good, for sure. We've been twice in the last week. The first time the service was slightly below average, having to wait too long for a server to show up then consistent inattentive service throughout. The second time the service was much better but we were there off peak hours. The atmosphere is an attraction if you're into sports, plenty of screens with various events on. My biggest observation needing to be addressed is the cleanliness or lack of! The open/available tables were dirty, and the floor was trashed. read more

Went to gab some Wings after work, waited for over an hour , they had the AUDACITY to bring me GREASY COLD FRIES !! I complained and said " I waited thing Long for some Cold Greasy Fries, Please take this OFF my Credit Card, so they got in there Rude Feelings , and Complained about them be Short of Staff ( that's NOT my Problem, ) the Tall Rude Rough looking Lady ( won't give her that respect, gave me much Attitude, telling me the Manager Is Busy and she Can't come out to put the Money back on my Card , I got Loud and Lost it !!! The Restaurant Is Dirty , Drunks at the Bar ..... The Smell In the Ladies Room is Horrendous!! THE CUSTOMER SERVICE IS ABSOLUTELY ABSURD!!! Everyone Has A Attitude, No Smiles.... A CUSTOMER HAD TO INTERVENE AND OFFER ME MY MONEY BACK , because she saw how Rude they were treating me !!STAY FAR AWAY!! FAR AWAY !! From The One On Richmond Highway, And The Manager ( MYA ) was NOT ANY HELP!! She Looked Lost !! ZERO RATING!! read more

Today I visit and had the most wonderful experience ever I had a very nice server by the name of the server Michelle she was very attentive and help me with my app and check up on me several times thanks Michelle I'll see you guys next time.. read more

Tried to go here today on a Saturday afternoon when I was out at 3pm. No one was working . There was no hostess, no greeter at front counter to take to go orders, no one at the bar and I waited for 10 minutes before I left. There was another man behind me waiting too. They lost out on my $30 order with no one there. I saw two tables with people at them and 5 people at the bar. read more

No one ever came to serve us. Overall disappointing. They had many football games on but not the one I came to see. I asked to put it on and they said they would but they never came back. read more

Fernando was great! Very attentive, the food came quick and was delicious. Would recommend.

Visted 09/15/25 8pm server was nice but the food order was so incorrect tomatoes when i asked for none in a burger, no bacon on ordered sandwich, and the fries were stale and cold tater tots were stale everything else was fine food was only complaint read more

I order wings and cheese curd online. They couldn't fill the order and said they couldn't refund an online order until the next day. I'm a reasonable person, but it's been almost two weeks That's the last of my money you'll see. Hope it was worth it! read more

Went to watch the game and have service after a long day at work. Nope, order n pay on your phone. Decided not to tip on my credit card and would leave cash tip instead. Our waitress caught attitude probably because I didn't leave a tip, she complained to the bartender who couldn't not look our way. So got paranoid and thought she may be messing with our food order: chips n salsa, naked tenders, side salad and chicken Caesar salad. We (my husband and I) took our time eating and looking through our food. So if we get sick-we'll know why. 04/01/24 Ndey 8:15 I guess we both shouldn't expect the worst. You may have gotten a good tip, you'll never know. Not returning anytime soon. Just got home-stomach not well, already had 1 trip to the bathroom. read more

**BEFORE READING THIS REVIEW THIS WAS IN NO WAY THE SERVERS FAULT** The poor girl was the bartender, server, host and food runner all at once on a day where B Dubs is always busy (BOGO)...but whoever the manager on shift was should be fired immediately. They had one server making every drink, taking every order, running all the food/drinks + helping with take out orders.. hell they might've had her back there cooking too and NOBODY came to help her. I timed 46 minutes to get 15 wings and a water... Please add 15 minutes to that time because it was taking so long I finally decided to start timing how long all this would take. Our server was so nice, friendly and kept her composure in extremely difficult circumstances. She was excellent!! Ever since Kevin (the old owner) passed away this place has completely fell apart. Management is horrid. To leave ONE person to man the whole front of the restaurant and then to come out look around MULTIPLE times and not even run food or drinks is INSANE. This place will be closed down in no time read more

Buffalo Wild Wings - American Near Me - Alexandria, Virginia

This place was slow and really rough on the edges and the service was soo bad I.T. took 15 minutes to make pretzels. But they had great TVs

We came when the restaurant was not busy, and were never helped in 20 minutes, I got up to ask for menus, and no one ever came over even after that. read more

The food is okay, the service was horrible it's typically a seat yourself establishment every time I've come to this location. We sit and waited over 20 minutes to even be recognized then finally they come, then after the fact we had to wait over 40 mins just to receive our food, keep in mind it was only me and one other person and all we did was order 10 wings each, it wasn't busy at all. That is ridiculous I'd rather drive farther to another location than to come back to this establishment. I had to come back and edit this review, but I ordered 10 boneless wings because it was Thursday and they have the buy one get one free deal. Like I said it took close to an hour to get my wings and once I got them they brought out 20 traditional instead of boneless and she said I'm sorry and we said it's okay we'll just take them because we didn't want to wait another hour for our food, she then proceeded to tell us since we got traditional that we would not get the deal now because it's for boneless. I was speechless, why would I pay for something that you messed up on? Anyways I told her I'd like to speak to a manager and she came back and said that she fixed it, I didn't even get to speak to the manager. Do not come here unless you want to be upset. We went at around 7pm and didn't leave till close to 10pm. CRAZY! read more

What's is going on with this establishment? We ordered door dash and it took 1.5 hours to get our food. After multiple calls and cries for help, they finally made the order. But that's not even the grossest malfeasance. THEY FORGOT A CHICKEN WRAP. Now my friend is chicken wrap-less and angry. So long story short do not go here or order from here unless you want your order to be wrong and your good vibes to turn into sour grapes. It's a real shame. Be better B Ws...be better read more

Refused to serve me with a valid id, wouldn't even take my passport which they legally have to. Food was not great and ruined my 21st birthday celebration with my friends. Staff was rude and sketchy everything needs to go. read more

Ordered 12 traditional wings They gave me 12 gross fry overcooked boneless wings Contacted them No response Never again read more

Ordered to pick-up 2 orders of wings for takeout. App said it would be ready by 7pm I showed up at 7pm and had to stand and wait almost 30 minutes just for someone to come to the take-out desk and tell me, "she's working on your food now" taking even more time to get my order ready. I do not recommend this business if you want your food when it tells you it will be ready, because it won't be. Don't bother, go somewhere else. read more

Holy crap this was the worst experience ever. Couldn't get anyone's attention. No bartender in sight for long periods of time. Waited forever for food that wasn't hot when I received it. Tasted stale too. Staff didn't care if I was there or not. I've been to a lot of BWW restaurants. This is in the bottom of the barrel. I wanted so much to not tip. Instead I just won't come back. read more

Buffalo Wild Wings - No sports TV. No bartender. No food. No service. - American Near Me - Alexandria, Virginia

Worst BWW in the country and I've been to several. As I've gotten older and less impatient with lousy service and having gone through an incident when I was younger when I waited 2 hours at another restaurant before getting served, I have a certain code I follow when it comes to any restaurant. If I am not communicated with by any staff within 5 minutes of sitting down, I'm out. I came here during peak hours on the weekend and already saw the signs of poor management. First, you seat yourself. I never been to a BWW where you seat yourself. Second, many tables had food and dishes left on them. Basically, there is no one cleaning tables. Third, the people who were there weren't smiling. Fourth, I didn't see a single customer eating anything. Go here if you are extremely bored and don't want food. read more

Went here for Veterans Day as a Veteran i was very disappointed. The service was horrible! I was sitting at my table for almost 25 minutes before I was even acknowledge. Disappointed at how this place treats veterans on the only day they are celebrated read more

I've been really disappointed in multiple BWWs as the service has been virtually nonexistent. Honestly, I'm shocked that this establishment is still running. Not only do the servers fail to attend to their patrons, but the person who looked like the manager mentioned that the food (that I ordered right when they opened and had a pickup time of 11:40) was going to come right out. 30 minutes later, he comes out and puts on a show and asks "did you still not get your order?!" He then proceeds to go to the back and honestly he was probably hiding because he never came back out. What a joke and such a classless act. If food is going to take a ridiculous amount of time to come out, then just be honest and cut the deceitful act. Food was aggressively mediocre. Honestly, if it takes an hour to make wings, then you've got a huge issue for your establishment. You're all better off making your own wings or going to Wing Stop rather than wasting hours of your day waiting on dishonest BWW managers and servers. read more

I ordered wings last night. One was still raw and one still had feathers on it. I have a small expectation of getting chicken that has at least been plucked not to mention cooked through. read more

Buffalo Wild Wings - Feathers on the chicken wings. - American Near Me - Alexandria, Virginia

I went to Buffalo Wild Wings this evening after a long days work. I was greeted and served by an amazing server named Kiya. she was pleasant, professup Al & an outstanding waittess. The manager by the name of South also walked around checking on the guest. He greeted me, was professional and very engaged & knowledgeabl. he was also very relatable and an asset to have on your team. Thanks for a 10/10 experience read more

Enjoyed having a late lunch here during Sunday football. The restaurant was clean, including booth seating. While I did feel like I was inconveniencing the waitress when asking for mayo, mustard and water, I did enjoy my burger. I rarely eat burgers and was surprised to see two patties, I definitely overlooked that detail! Nonetheless, it was delicious. The fries were a bit salty/peppery. Whenever I join a friend or two there in the future, I'll be sure to ask for no seasoning on the batch of fries! read more

Came here for the UFC fight.... Just disappointed at what appeared to be a lack of integrity by the server and manager. Ordered a regular beverage, they brought me a tall. Spouse confirmed I ordered a regular, the server confirmed but appeared to play it off "oh she must have poured a tall for you." Come bill time.... They charged me for a tall. Reminded the server I asked for a regular to begin with. BTW 50% of my drink was left (picture below of how I left it). Manager comes out and tells me that I drank it, so he can't do anything. Then as I reminded him of the scenario that played our earlier, tells me the most he can do is give me 10% off. Shady business practice. Watch your tab like a hawk and force them to correct their mistakes. Don't assume they'll do the right thing. read more

Buffalo Wild Wings - What's left of my beverage and they still tried to charge me for what I did not ask for... - American Near Me - Alexandria, Virginia

Haven't been here in a couple months due to poor service. Waited 45 minutes after pick up time. Front desk person disappeared for 30 minutes. The restaurant was about 20% full at the time. There was a line of 10 people waiting for their orders. I actually started handing some out for people that paid. When the manager finally came back, I asked him if he could do anything for me and he said no. Recommend Wingstop up the street much more affordable, better wings, and better service. read more

I've gone 3 times hoping for better...this place needs new management - they definitely won't last long. Worst bar ever. Every time I've gone it goes like this: Walk in, nobody at the front desk so I go to the bar...probably 5-10 people seated at the bar but no bartender in sight. Bartender emerges from the back with food because he is apparently serving the entire restaurant of tables too. Then when he gets back to the bar, he doesn't have enough time to acknowledge anyone new at the bar because he's backed up on drink orders that he needs to make. Then he realizes new people arrived and takes drink orders, then goes to retrieve food from the back, then comes back to the bar and serves the food without silverware, then goes to the area where they pour fountain drinks (semi out of sight) and scrolls on his phone for 5 minutes (this is literally happening as I write this). Then he comes back and says "oh yeah let me get your drink, I feel so bad I forgot." Then pours the drink - I've only been here for like 30 minutes. This place clearly invested heavy in the ambience with feaux brick walls, local sports jerseys, TVs everywhere - but still drops the ball. Whatever idiot is managing this restaurant needs to get their shit together. If you only have 1 employee working because of your inability to manage your talent, you get out on the floor and start serving as well. You are solely responsible for the massive failure that this business venture clearly is. read more

This BWW took a full hour longer than it should have to prepare the food after I ordered over Door Dash, forcing the drivers (yes, plural) to have to wait until two separate drivers gave up. I tried calling the restaurant mutiple times and they never picked up. The wings arrived without the veggies or any of the dips we ordered, the wing boxes were packed sideways, causing them to make a mess in the bag, and one of the wings was rancid. I cannot stress enough to not order food from this horribly managed mess of a restaurant. read more

Worst Buffalo Wild Wings I've ever been to. Was never greeted. Took them about 30 to even notice we were sat at a table. Never got any waters. Our drinks arrived about 40 minutes after we sat down. The manager walked by, noticed us but never told to staff to come see us. The floor was filthy and dirty. If they don't care in the front, I wonder what the kitchen looks like. The waiter who did notice us never took the initiative to tell any one. read more

Buffalo Wild Wings - They did not care. - American Near Me - Alexandria, Virginia

Went Sunday to watch some football. Typical Buffalo Wild Wings so nothing crazy. Got their pretzel bites which were good, dry lemon Pepper wings and a few drinks. I'm not a big fan of their food in general but you can't beat the amount of TVs they have. The service was good but I hate scanning QR codes for the menu and to pay. If you live close by I would recommend to watch sports but nothing else. read more

Literally the worst BDubs in the entire country, I'm sure of it. We've attempted 3 carry-out orders in the past year, and won't be doing another: -1st one, shame on you. Part of our order was missing. -2nd one, shame on me, but damnit we wanted wings for football watching. Part of our order was wrong, and we were missing sauces. 3rd one, shame on me yet again for thinking maybe things had changed after a full year. Our entire order was wrong (received boned wings instead of boneless) & we were missing sauces & sides. The dude at the front could have not possibly given less sh!ts as he sauntered to the back while 7 people impatiently waited for their to-go orders. It was truly comical. Later, BDubs. read more

Waited over an hour for fries that tasted a couple of days old, and chicken that was overcooked and dry.. someone in the kitchen needs to start sampling things prior to giving out poor quality food. About to recommend them to Gordon Ramsay for kitchen nightmares lol read more

Buffalo Wild Wings - Lemon pepper boneless wings - American Near Me - Alexandria, Virginia

Why do I intentionally go to this place knowing I'm going to get crappy service. I'm not exaggerating in that we went 14 minutes without one server or the bartender in the dining area. They must be having a party in the back room, because I just don't get it. Especially on a Saturday afternoon right in the middle of college football. read more

Pretty disappointing. I've been to BWW a number of times in different cities. This outlet let me down. I arrived late (9:45) and only 3 tables were occupied. I was seated promptly, but after 10 minutes had to walk over to the host stand to inquire as to if someone was waiting my table. My server wandered over shortly thereafter. I placed an order for 9 wings. Then I waited. And waited. After a full 45 minutes my wings were served. Luke warm and soggy. Without any acknowledgment of the length of wait. Hopefully the quality of the food and speed of service is better during mainstream hours. I'll avoid this BWW for a late night snack, next time I'm in town read more

Buffalo Wild Wings - American Near Me - Alexandria, Virginia

No clue how the food would be. We waited 20 minutes and couldn't get drinks or our food order placed. It wasn't even busy.

Bryanna is a horrible server. 0 server etiquette and no fucking trading at all. Fucked up my whole endless boneless wings night so bad I didn't even get a round 2. Im talking about she fucked up my whole experience at this location. Bad drinks. Don't get water for 30 mins. Manager named South should be fired. Definitely didn't pay our frustrations no mind. No matter how much Bryanna fucked up she never recovered the experience. South only paid attention to one table and one table ONLY. Fucking pitiful read more

I'm not sure why we continue do it to ourselves. We keep trying (4 times now) and hoping for better but this is hands down the slowest food service I have ever witnessed. I'm not sure if this is a franchise or corporate store but someone should intervene. read more