Going in to try to understand how to process my violation …read more The officer that gave me a ticket forgot an envelope . Trying to figure out how to process this , traffic school . Ugh Pam at the front was so sweet and helpful . I'm bummed that I got a ticket. It's been quite a while and I know they're doing their job even though I didn't think I was at fault but I am grateful that we have the police. I just wanna tell Pam thank you for her help. She was so sweet and kind.

Superb staff with an incredible collection of everything the community needs. VAPL has great patron…read moreprograms (i.e. author visits, etc.) , thousands of CDs, a huge number of books and computers for use by patrons, a lovely environment and best of all, excellent librarians providing great customer service. I GO to this library at least 1+time every week, raised our kids here (started coming back in the day to the old teeny location) and look forward to future visits. Bravo! Keep up the good work VAPL! (P.S. the one star review obviously came from someone who never step foot in the building!! Completely inaccurate)

My husband and I went to the Vernon Area Public Library for the Games for Grown-ups program. This…read moreis held once or twice a month, where adults can come in and play board games with other adults. They had a wide variety of games to choose from. We played a game with some other people and had a nice time. The library itself looked nice with lots of other things to do. I highly recommend the Vernon Area Public Library!

Karen Henneberry The administrative secretary deputy village clerk was delightful and very…read morehelpful!!!

The worst municipality I've ever worked with . Won't send you plans via email and require a permit…read morenumber to add inspection. However you can have a copy of the plans because you have to leave them on site which means you don't have a permit number. i work in every municipality feom occonomowoc Wisconsin to Naperville and they are the worst village I've ever worked with

I've never had a problem here.... but ..... EH…read more It's always busy. There's always a line. And the employees are never friendly. The Post Office has such a bad reputation for employees being miserable, you'd think they'd be trying to change that! But nope. The Good: they have a 24-hour lobby where you can pack and send packages. Also good, is that their Main office with staff has fairly decent hours. Better than others, i believe. For example on Saturday they're open till 3pm, which is fabulous.

SO BAD EXPERIENCE!!!!! I came with my 2 minors (3 weeks old…read moreand 4 years old) for my scheduled in advance appointment at 9:00. I've been in the office at 8:40 am and waited until my time. Employee (Shanice) took another customer for passport WITHOUT APPOINTMENT. At 9:00 I asked that I need to be served as it is my time already and she asked to wait. Wait for what!?? I called to customer service and they told me there are 2 days walking in the week (Tuesday and Wednesday) and today is THURSDAY!!!! I should have read all negative reviews before to make an appointment in this location! Poor, not professional and UNFAIR experience!

Needed to get access to a printer to get documents printed and then notarized for a real-estate…read moresale set to close in a couple weeks... great time to have my old HP Printer fail due to ink issues... I really need to upgrade to something that doesnt cost as much as the printer for ink cartridges... JFC... scammers. Anywhoo this library is amazing!!! I thought Schaumburg was the tits... but holy moly this one makes me think Palatine (the town or is it the Township of all Palatine Districts) is very well funded! This place is gorgeous down to the structure and even the bathrooms... fully accessible and top tier with those weird new sinks with water and dryers in one nozzle. Great setup for PCs and printers and study rooms... they even have notary services... only bad thing is I had to go back to Chase because they dont do real estate documents. Helpful and friendly staff and such a lovely ambiance with underground parking available! Love this library...

Serious question: Does this library have books? My wife and I have been patrons of this library for…read moreover a decade and more times than not they don't have a particular book I or my kids are looking for. I don't mean to be snarky but I'm not exaggerating. Just today I searched for copies of "Zone of Interest" and "Night" with no success. It's become a running joke in my house, which is sad as I'm a big fan of the local library.

FOOD SERVICE REVIEW ONLY…read more I have been going here for a few months now since discontinuing use of the church food pantry at a church that did some things I rather not speak of. The waiting areas are ample and clean. The protocol is easy, go get a registration card provide income evidence and then grab a number. The convenience is in the barcoded card that they make. Unlike some other food pantries which require proof of address and income every time you go in here they only need it once a year. The first visit takes a while due to the papers so allow up to 2 hours. Average subsequent visits will take about an hour at the most on a busy day. They have a good variety of foods and typically have some sort of fish available which is great for people who aren't into meat. If you are in need of food aide this is a good pantry to UPDATE: THURSDAY MARCH 19 2020 Due to COVID19 the food pantry is now appointment only, you can call ahead to schedule a pickup window at their main number. On the day before they'll call you to go thru the pantry list and the next day you arrive during your pickup window and call the main number to let them know you are there. Upon phone call they immediately bring out the groceries and put them in your trunk for you. This contactless method is being employed by many pantries now. Eventual online ordering is planned. COVID19 has taught us that people are laggy to adopt new things like curbside pickup and pickup in general but when forced to use it they love it. Being able to poke around the food, sure it was nice, but damn it was slow. From pulling up to pulling away it was less than 10 minutes. Fastest food pantry visit ever!

Though this is a governmental office, they do try to be as helpful as you can hope for.read more

I had to visit the US Post Office in Wheeling because of a piece of undeliverable mail. The note…read moreattached to my mail was of no help. Our postal carrier necessitated my visit to the post office. Once I arrived, I had to wait in line. When I got to the front of the line, my issue was resolved in a timely manner.

The post office used to be open early so people could go before work now they open late and people…read morecan't go there. Do not like these hours. They should open early in the morning and close earlier in the day.