Good therapists. Appointments are often way too short. I really got tired of the lack of…read moreinteraction with therapist and patient and the high copay every visit. Didn't feel like there was really a dedication to the client.

My guy was Tom and he was great. They don't rush you and take time to help you. I went to another…read moreplace and it's rush rush and I'm out the door.

Great team. Positive, encouraging, knowledgeable. Very clean - all equipment santized immediately…read moreafter use. Convenient downtown location, parking was easy - almost always got a spot on Court St right outside the door.

horrible experience. I told them I was coming in for a lymphatic drainage massage and I got there…read moreand someone wanted to chat about the various therapies they have. They charge me $130 and then someone came in with some kind of thing that was not at all what lymphatic drainage therapy should be. Dan don't waste your time or money

From the owner: Both of the owners recognized a need for increased access to Lymphedema services in the area, and…read moredecided to open a practice that offers Complete Decongestive Therapy to service the Buffalo area. Both owners having a passion for treating Lymphedema, and they are both certified as Certified Lymphedema Therapists (CLT) by the Academy of Lymphatic Studies. As this is an Occupational Therapy based practice, treatment focuses on increasing function when performing Activities of Daily Living (ADL's) and improving quality of life.

I attended Buffalo Rehab Group when I underwent knee surgery. I had a bucket handle tear of the…read moremeniscus and I also flipped it upside down. As you can imagine, with me only being 22 at the time it was the scariest thing I had ever experienced. I was worried I would never get back to my normal. My therapist, Chris was very accommodating and supporting my entire journey back to wellness! He assured me that we would set goals and expectations based on where I was and where I wanted to be. They worked with my schedule whether I needed to be there first thing in the morning or late in the day. When I missed an appointment, they would call and hold me accountable! I loved feeling like my progress was just as important to me as it was to him. I would not choose another facility let alone another therapist! I plan on going back in since it's been about two years and I am now experiencing some popping when rotating my knee. I will update my review after my next journey!

I have been going to Buffalo Rehab Hertel Location for my knee rehab.When I started 4 weeks ago I…read morecould not bend my knee. I now have my mobility back. Garnet and his staff at the hertel office have done rehabilitation on my back and my shoulder after surgery. Ihave had great results with all of my rehabs. The knolwlege and expertise are second to no one.I would recommend Garnet and all of his staff at the Buffalo Rehab hertel office to all of my friends and family. Bernie Perillo

Don't know why this isn't 5 stars. Everyone from front desk to back and all Doctors and Doctors…read moreAssistant are more than helpful to the point that you feel like the sick Uncle and your family taking care of you

I am scheduled for an ultrasound guided procedure on my shoulder. I met with a PA named Cori. She…read morenever looked me in the eye. She spoke only to her med assistant who did her typing. I had to repeatedly ask her to clarify what she was telling me. I did not receive any printed information on preparing for this procedure or what to expect or even if I could drive home on my own. In addition, she chastised me when I told her my pain level. Why ask that question if you don't take patients seriously. So I did what healthcare professionals tell us NOT to do, I had to look the information up on the internet. turns out that I do need a driver and a day off work which I did not prepare for. Sad when AI is your only hope. I have been with Excelsior for years and years. The changes that have been made in procedure and healthcare "professionals" are not an improvement for patients. I guess we all have to live with progress now that excelsior is a huge conglomerate and not patient centered. PS c Cori is not the only PA at excelsior who could take lessons from the frontline staff who are kind and respectful. Needless to say I am verry concerned about going through with the procedure.

Definitely recommend this place for anyone who needs physical therapy!…read more We were connected to this place through Millard Fillmore Hospital, and were scheduled with Mike. The receptionists at the desk are friendly and helpful. Make sure you come 30 minutes early for your first visit to fill in paperwork. All the PTs here seem to know what they're doing and are very pleasant. Mike's helped us out a lot and is extremely knowledgable and patient. Definitely recommend!

I have been using physical therapy for years. This was my best results. They took great care of me…read moreand they were focused on me.

This place is a joke. They leave clients in bed constantly, when you ask for help they ignore you…read moreor make you wait for an hour to help. They don't have railings on the beds so people can fall out of it. They are extremely short staffed and the nurses that actually care are far and few in between. The place smells like urine as soon as you walk into the door, your feet actually stick to the floor. This is the dirtiest establishment I've been in. If I could give it no stars I would have. Some patients have 9 or 10 thin blankets that don't keep them warm so they don't have enough for everyone to go around. If they happen to wash something for you, they lose it on you and you will never see it again, unless your "name is on it" I went out and asked for some blankets for my grandpas roommate and the nurse at the front desk told me to help myself to the cart, rather than coming and helping him. The food they have looks like something that prisoners would eat... maybe?

A nursing facility downtown on 7th street. Which is between the river and Niagara street off…read moreCarolina. Yep, there are some streets back in there. I just learned that myself. This facility is under new ownership for perhaps 12-15 months now. As a result this location is undergoing renovations. So if you go for a tour, which I have now done twice, you see the already renovated parts. They look nice enough. Very open. Clean. Nicely spaced. Super new and awesome looking rehab area. They, like most places in the area, have long term residents and rehab ones. This place doesn't have a lot of outside space for nice weather. And I didn't see many plants or other greenery. It's also SUPER EXPENSIVE on a day by day rate. As in "wow - are the beds made of gold" expensive. They do offer rides to patients who need dr appts and the like. That's a nice added benefit. I liked the people I met there. Friendly and open about everything I asked. So that's great. But didn't seem worth it to me. Very sterile, no plants etc, no nice outside space etc. but if Medicaide is paying and the location works for you or your family it's probably ok. But three stars because the price is so high compared to other places I've been checking out. It's probably more of a 2.5 stars (based on price compared to other places around town) but I'm feeling generous.

Over the years I have gone for physical therapy to the Catherine Labouré Health Care Center at…read moreSisters Hospital on Main Street in Buffalo. It had been about 3 years or so since last I had gone there, but when my otolaryngologist referred me for vestibular therapy for my vertigo, that was my only request. Turned out they (the P.T. department) and two other connected physical therapy departments have all relocated to the St. Joseph's Campus in Cheektowaga. You can see by the sign on the building that the operation is called now: Catholic Health / Sisters of Charity Hospital / St. Joseph Campus. And you can see by the sign directing you into the PT arena that Sisters Center for Metabolic Wellness refers directly to the physical therapy department. Additionally, on the referral sheet given to me by the staff at the ENT doctor's, the whole kit and caboodle was called Partners in Rehab. With locations in Orchard Park, West Seneca, and Cheektowaga. Very confusing. I am hopeful that someone who works there will read this and make any necessary corrections. At any rate, where I went for vestibular therapy, a kind of physical therapy, I highly recommend to anyone needing P.T. of any sort. This is a new and modern and clean and well-equipped venue for P.T. It was wonderful to see some familiar faces from when I used to go to Sisters on Main Street. And extra wonderful to have a therapist, Kira, whom I had had twice before at the old location. Well, okay, when I made the appointment, I asked for her specifically. She worked small miracles for me then and continues her magic here, though I have no doubt every therapist here is excellent. P.S. I got the name spot on. Just thought to check the business card of my therapist. (duh) Sisters Metabolic Center for Wellness.

Lindsey and Susan are such kind and patient physical therapists. They gently guide elderly patients…read moreand help them with their goals. Susan has been helping my mom with a knee injury and we've been seeing improvement where steroid injections failed. The PT they provide is explained simply and easy enough to follow even when my mom is at home. Great location with parking. The office is smaller and there are lots of patients inside. The equipment looks nice and they are always cleaning.

Well after being off my feet for over 2 months I'm ready to get my life back. So next step is…read morephysical therapy. No hesitation here. I knew exactly who to call. Buffalo Rehab Group. I used their services about 5 years ago and was happy with the results. Everyone here is friendly and helpful. I'm currently being seen by Jeff Woodrich and on my last round also by Jeff Long. . Both are caring and dedicated to getting you back to your normal self. Things have changed a bit since my last visit. All your PT exercises are now put on an app for you to use at home. Forget exactly how to do them? Check out the video. Keep track each day of your progress. Any questions? Send them a message. I did this twice and got a response within hours. I'd never describe physical therapy as fun but they do make it tolerable. I don't dread the visits. Thank you Jeff and the rest of your crew. 2022-70

Due to unforeseen circumstances I found myself back at therapy,tried a different place that was…read moreclose to home, the therapist,are friendly,knowledgeable,and helpful.they accept most insurances,may have a copay,check your policy,the hours of service were acceptable for my schedule, and I'm glad to say,I'm making some progress, in getting healthy again

I have been going to SportsFocus for PT for 8 weeks for my ankle. All the staff and therapists are…read morekind and extremely knowledgeable. There are no shortcuts to physical therapy but the folks have helped me to stay on track and to continue working toward improved mobility. I strongly recommend SportsFocus to anyone needing physical therapy. Their office is conveniently located on Virginia Street near Main in Allentown.