I was looking for a new stylist. Ann did a wonderful job on my highlights. I can not say enough…read moreabout how great they look. All 3 ladies working were professional and attentive. I enjoyed hearing all 3 say that they like their job and where they work. They seem eager for opportunities and that was refreshing. It was very cold in the shampoo room and the ladies were apologetic. The manager was not as concerned when notified. There were a few less friendly staff on the floor but for the most part, this is my new favorite Ulta.

My mom, daughter and I spent the day in this store today. We had such a good time! Alexis did our…read moremakeup and my daughter had a facial treatment. She was so great! I was there to learn and she took her time and taught me as she went. She was very sweet and did my makeup perfect. It was exactly what I wanted. Everyone here was very friendly. I think this will turn in to a tradition. Thank you guys! We had a wonde

I came across Katzkreeationz at a festival in Reynoldsburg. I met the owner and her husband at the…read moreevent at their booth. I bought several products for me and my sons. I am pleased with everything I purchased, but I especially love the Dry Body Oil (non-greasy) because it makes my skin soft and shiny but it is not greasy. (I now understand how women can have shiny arms and legs on the red carpet but their clothing do not have oil stains on them.) When it comes to growing out my hair, the Royal Ayurvedie Hair Oil is amazing. It has no smell, goes on light, and holds a shine. I wear my hair cut very short and it keeps growing out every 5-6 days. This is a good problem. (Smile). My sons also use it on their beards and their beards are growing in beautifully and fully. Last, my sons also like the hanging car diffusers. The scents are just strong enough to smell but are not overbearing. Good variety available. These products are amazing!!!!!! I will be buying more.

Extremely upset! I have cancer and various other health issues and as a result have no hair. I…read morewanted nothing more than to look nice for an upcoming event. I spent 300 dollars on this wig and I couldn't be more upset about the condition of this unit. There are bits of what I can only describe as fuzzy glue/debris all through it. I can't even brush/comb it as the debris that is stuck into the strands is preventing me from being able to. This wig is defective. I am so shattered over this as I just wanted to feel normal at my upcoming event.

Another great organization that seems to be just right for me and my wife…read more For the money spent at BBW, the quality/quantity of their products is usually very impressive. Today, even the savviest of shoppers wouldn't find great deals. We bought the bare minimums and used Mrs. E.'s coupon resources to score a semi-decent bargain. The staff at BBW is typically warm and friendly. The two young ladies here were not. I've had better treatment from a teenager at a fast food joint. Very surprising for this organization. I can only hope this is an isolated incident at this location. Perhaps next month will be better. I'm just glad this isn't a company wide problem. 09/24

This store is awful. I placed an online order and due to reasons out of my control I couldn't make…read moreit there until the day after the order expired. I called and spoke to an associate and she assured me that my order would be set aside and not cancelled. I arrived at 10:30am (I told her I'd be there by 11) and my order was already cancelled. Wallflowers are literally the only thing I still buy from B&BW and after this I don't think I'll be getting those anymore. Very disappointed.

I literally stopped in here on my way to Walmart because I was looking for organic Argan oil based…read moreout of Morocco. They didn't have what I was looking for specifically but they have a great selections of other essentials I can see myself using for the healthy maintenance of my dreadlocks. I ended up just getting this Argan oil hair treatment that was recommended by one of the staff members in there. All the ladies that work in this location were great & provided exceptional customer service to me. It was well appreciated especially for a guy who never goes into beauty supply stores & would rather get his sister to do it because I'm always clueless on what to even ask for haha. Great place for beauty products overall & amazing service!

They just charged $300 and couldn't explain to me why it went up another $100 and wouldn't blow dry…read moremy hair so I couldn't tell what color it came out to be.. what a rip off. Stay away!

Colors I been lookinG for prices wasn't outrageous I will be returning I was greeted and helped as…read moreso as I walked in door pleased and happy with my purchase

Just left Ms. Melanin & it was a great experience! First of all, I love being able to go to a…read moreBlack-owned beauty supply (which will soon also have a salon!), but even beyond that, this is just a great store in general. It has pretty much all of the products you could ever want for very affordable prices (so many things to possibly try in the future). Oyin products are my personal saves right now, and it's so nice to be able to go in and just pull them off the shelf rather than ordering them online. The music selections were on point, and all of the people working there were super friendly and nice to talk to. Plus, they're very interested in feedback, which is always a good look for a new business. The store is a bit of a drive for me, but I think it's one that I'll happily be making regularly because it's worth it.

I am not happy with Rose Beauty Supply. In good faith I bought a wig and when I tried it on at…read morehome, it would not even fit on my head. I checked to see if the straps under the wig were adjusted too tight but they weren't. I tried and came to the conclusion that this wig was for a child. I am a thin 5'9" woman with a normal sized head. I read Rose Beauty's return policy stating that they do not accept returns on wigs. I took the wig back the next day and told the lady at the cash register I understood their return policy of no returns, but the wig was made for a child misrepresented as an adult wig & I will take products in lieu of a cash refund. She called said no, then called someone who said no. It is not right they can sell a product under false circumstances and I cannot get a satisfactory result. They will never get a cent from me and I will spread the word about how I was treated.

After looking at their wig selection in the back of the store for over 10 minutes while the…read moregentleman never got off the phone to ask me if I needed help, I interrupted him to inquired about a wig, was told that if I wanted to try it on, it will cost a dollar. I bought the mandatory one dollar wig cap to try on the stores rule of a maximum of three wigs, which is weird because what if I wanted a wig for every day of the week which would equal seven wigs??? I couldn't find anything I wanted so I was making my way to the cash register To pay my dollar and by the time I got to the front of the store the guy had called the cashier on her phone to tell her to block the door in case I try to leave without paying the one dollar. I let her know that I heard him make that call, I paid the one dollar that they so desperately needed and left. I will never return back to that store. They clearly have an issue with melanin people and they had the nerve to be playing Christian music over their intercom. I understand why their store was empty.