Beware of illegal towing by this company! Driver Thomas attempted to illegally impound my vehicle without any documented evidence that I was parking illegally. Please see google review for additional information, but I will just say that dispatcher Christine did a great job of being forthcoming about who called to have my car impounded. It was a disgruntled resident who did NOT have prior authorization to call a towing company for cars parked in the carport. She was unable to even provide documentation that she herself was allowed to park in the carport. Driver Thomas was unwilling to allow me to resolve this issue with cash, but he drove off without towing once the cops showed up. He did not speak to a LEO and claimed, "It's Easter and I don't want to deal with this." I will be seeking legal counsel to discussion next steps in this process, as the unlawful towing attempt resulting in my car being scraped. Based on the other reviews, this company has a horrible track record in professionalism, service, and fees associated with their services. Based on my interaction with Driver Thomas in truck #200, I can say that they are WORSE than what the reviews suggest. Please see google review highlighting this incident in greater detail. read more

Our interactions with Wall Street towing services have been much less than pleasant and helpful. We would NOT recommend their services. Unfortunately,our daughter had a roll over accident. Of course the car needed to be towed. As her parents, we were called immediately and got to the scene of the accident as soon as we could. Before we were able to get there, a tow truck had already been called. We are AAA members and our daughter had asked to call AAA. The officer prohibited her from making the call. This forced us to deal with Wall Street towing and left us with a very large bill and much inconvenience. We were there twice cleaning out the car. And then when we were there to turn the title of the car (which was totaled) over to Wall Street we were presented with a bill for $600.00 which needed to be paid for in cash. We were not made aware of their cash only policy. Since we were there at the end of the day we were not able to get $600.00 from the ATM because it exceeded our withdrawal limit for the day. We returned the next morning to close the transaction which was a big inconvenience. In addition, when you open the door to the office, you are overwhelmed with the smell of cigarette smoke. Very offensive. We were not informed of the amount of the bill or the fact that we needed to pay in cash. I am guessing that very few people carry that much cash around and we have not encountered other businesses that have this policy. In fact, we have had several experiences with cashless businesses. The policy of 'cash only' is extremely inconvenient and very outdated. Especially when we were given no choice about who we were doing business with. The manager did not show any interest in providing good customer service. She only stated her right to run her business the way she saw fit. By her tone and quick arguments, we suspect that she has had similar conversations with other customers. DO NOT DO BUSINESS WITH WALL STREET TOWING. read more

This place is a Scam. I have been living in my apartment complex over 8 months and they just take my vehicle from In front of my home and requesting $490 dollars and it's 1.8 miles from my home and had to happen between 7am-10am. Just rude and out of pocket. Karma will come onto those running bad business. I will make sure of that. read more

Predatory tow company! "Basic tow" doesn't include labor, "excessive winching" or "hook and drop" fees. That means "basic tow" = $500. In a gravel lot, "out of the right-of-way"? Extra $260! The absolute worst was the "secondary tow" fee of $100. They claimed that they had to tow it from their lot to the office because we didn't have the registration. We told them 5 times that the registration was in the glove compartment. Total cost for 5 mile tow + 3 days storage was $930!! read more

Beware of this illegal scheme fronting as a tow service. They have a monopoly on towing in the AA/Ypsi area and their multiple shell business are Wall Street Towing, Stadium Towing, and budget towing. All three of these faux businesses share the same main lot and main administrative office (operated by a single curt and rude woman). They demand cash for their services which of course can be accessed through their in house ATM that charges an additional $20 fee for withdrawal. They will charge you an $100 "gate-fee" to access your vehicle if only just to grab your registration or insurance which are necessary to release. They will lie about pick-up times in order to charge you additional days of "storage fees" (in my case I was charged an additional $160 fee for a days worth of storage when I had camera evidence of them towing my vehicle on the day of my pickup). The entire process took about 1.5 hours of my time, and a $120 tow fee turned into $400+ due to their illegal and improper fees. These organized criminals have a contract with the county that needs to be ended. Report them to the BBB and to the county commission. read more

Cost 400$ to tow my car 0.1 miles (not an exaggeration) super shady, only took cash, reckless drivers etc... this place should be wiped off the map by the IRS read more

Said my car that's worth $300 would be $1000 to pickup Shady business, towed prior to the last day the slip said it would be towed so I arranged everything and then got there and it was gone. Illegally towed and absurd fines. read more

Whenever I have needed emergency roadside assistance, I have always been able to depend on the professional services provided by Budget Towing. They are always prompt and courteous, and show up on time when I have called them. Moreover, they are upfront and honest about their prices, unlike other towing companies in the Ypsilanti area that like to quote you one price on the phone, and then hand you a bill in person that resembles the national debt by comparison. I highly recommend Budget Towing over anyone else in the area. They have a complete fleet of wreckers including regular duty, heavy duty and flatbeds. From a VW Bug to a large semi-truck, they can tow it safely to your destination. read more

Budget Towing - Parked outside of Roy's Squeeze Inn, ready for a call. - Towing Near Me - Ypsilanti, Michigan

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What's the loud noises, diesel engines, backup beeping, and car dropped outside my home at 3 am? That would be this company. And their general manager who chewed me out when I complained that they woke me up. Judging by the way they literally dropped this car in front of my house, you'll want to steer clear in the Ann Arbor/Ypsi area. read more

Budget Towing - Towing Near Me - Ypsilanti, Michigan

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They wrongfully impounded my car and then called me a "smartass" while I was trying to retrieve my critical personal property from the vehicle, which they charged a $100 "gate fee" to access. The receptionists were incredibly rude to me, and they tacked a bunch of bogus charges onto my bill which I had to contest (and won, by the way). If you've also had a bad experience with them, please don't hesitate to file an official complaint through proper government channels. read more

This place is horrible!!! They have the contract with the county so they do not care about their reviews or customer service. Prices are ridiculous. I was charged $684 to pull a truck from a ditch and tow it to their lot 5 miles away. This should be illegal!!!! Do not let the county call this tow company for you. UPDATE: I contacted the county about my bill from this company and they found that I was billed for $233 for services not received and over inflated rates. I encourage anyone to question every charge on their bill. If the Washtenaw county sheriffs department called this company for you, check your bill!!!! Contact the sheriffs department if you do find issues with their billing. read more

This is bullcrap. State Farm jerks us around, makes us pay 300 more for Budget Towing.......3 hours later in the middle of no place, the driver and dispatchergive me flack, saying they will b eff here in a half hour. They have said that twice in three hours I am a former tow truck driver. I still drive truck. In 30 years of driving......unbelievable. thank god its a sunny warm day. Will followup w state farm also. They also lack honestyand service. 3 and a half hours now. We are still waiting read more

Very shady business. Make their money by towing for local apartment complexes for incredibly expensive fines and only in cash. Warnings or notices aren't given for parking violations and cars are towed at random. read more

i can't emphasize enough how horrible this place is. Please NEVER give them business. They charge $295 after towing 2 ft from where it was parked for 3 hours. The staff is rude and called us "smartasses." I sure hope karma brings them what they deserve for working at a place that takes so much money from mainly STUDENTS already being robbed blind by the government. Convo with worker there: "everyone has to work somewhere" yeah, sure. i work, and i get paid by 1. a corporation who can afford to pay me, and, 2. people who can afford to tip me MY PAY DOESNT AFFECT ANYONE'S ABILITY TO FEED AND SHELTER THEMSELVES let's hope i can make rent and afford groceries read more

NO! NO! NO! After living in Ypsi and Ann Arbor for almost 8 yrs (and being a somewhat irresponsible, eh, illegal parker for most of my time there) I have had my fair share of dealings with Budget. They scam you, their prices are made up by the moment and they are just plain shady. Don't trust them with your car, do not give them your business. And if you happen to fall victim to your car being towed by them I hope for your sake you are able to retrieve it IMMEDIATELY. Regardless, even if you literally get to their lot as the truck is pulling up with your car, they will still charge you some ridiculous amount. Love how one night I went to pick up my car (yes, after it was towed, once again) and they had their baby sitting on the FILTHY counter, in nothing but a diaper, eating Cheeto's, at 1am.. niiiiiice. read more

Negative Zero Stars.... I called AAA roadside service for a tow and was sold that it would be 40 minutes for the driver, when 60 minutes went by I called budget which the Rude Female said there was not an order placed, I than called AAA they called and were hung up on by her and call my back and had my on speaker while I called her from my other cell. When she answered she said AAA did not call I told her she has them on hold on her other line and AAA can hear her talking , she disconnected the call. Aaa gave me a tow back plus the were reporting this to whoever they report it too, the driver arrived within 4 min. And he was Amazing! Shame on Budget shame on your Clerk Shame Shame 40 min. Turned to 2.3 hrs. SHAME ON YOU BUT Thank you to the kind Driver read more

For the second time today I've had to use these guys and they are professional and quick. My roadside service told me they would be arriving at my place in 45 minutes and it only took them 10. Same thing the last time I called and used them. Highly recommend. read more

Budget Towing - Towing Near Me - Ypsilanti, Michigan

sorry sorry place. bad service. musty looking bored employees.and cuttroat business! they run in this apt complex and look for cars parked in the wrong places all day long. the signs in this complex are misleading and purposely put there so the complex and budget towing can get vistors money."we only accept cash" how miserable of a business can you be. prices jacked up. people rude. place looks murky... the apt. complex is clark east tower apts! read more

Called when I needed an immediate tow. They were there within the hour, paid cash to the driver and he text me the receipt. I believe they charge is $4/mile and a min of 60$ hook up depending on what vehicle you have, SUV's and trucks are a bit more. My total was $104 which wasn't bad. read more

These past couple months have been hell so of course my car dies, too. Then there's the added stress of how to save money while towing the darn thing, and hoping some dude isn't going to try and rip me off because a) I look younger than I am, b) I'm a female, c) I don't have experience towing my car. Budget came through and assuaged all those fears, though. Super friendly and efficient phone operator - quoted me $50 for the hookup, $4 per mile after that. Said the tow truck would be there in 30 minutes. Sure enough, 30 minutes later, guy pulls up, also super friendly, hooks my VW Golf up in about 60 seconds flat (without making me nervous about scratching, denting, or damaging my car in any way - very smooth maneuverings, he could probably do it with both eyes closed and one hand tied behind his back). I hop in his car - banter a bit - get to my house and he parks it perfectly, with the same amount of ease, gently but swiftly. Awesome. Charges me exactly the distance (2.5 miles) without rounding up. He phones in my credit card. I sign the paper. And am on my merry way. So easy. Towing was almost enjoyable. Not that I would want to have another 'opportunity' to tow my car, but if I have to, I'll be calling Budget again. read more

Scammers, they will trick you give you a price over the phone and change it after your vehicle is on truck or try to impound it if you don't pay. WATCH OUT read more

I was towed from River Drive Apartments the other night for parking in the guest lot without a parking pass. I was parked 4 spaces to the left of the dumpster where guests are allowed to park for 24 hours. They towed me anyways for "parking without a pass". Guests don't need passes in the guest parking... I was charged $295 dollars for parking where I was supposed to park! I had a test to take that day and didn't do so well without my books that morning. It was a terrible day because of the unjust actions of this company. read more

Budget Towing is a HORRIBLE business! They make up fake expenses and charge ridiculous prices. It cost me $500 for them to remove my vehicle from the railroad tracks in Ypsilanti where I had accidentally gotten it stuck. They claimed they had to use "special tools" to remove it (even though it only took a few minutes) and then required me to pay cash to get the car back. In addition, they told me the car was not damaged and could not be driven. They wanted me to have them tow it to a dealership (for another fee!!). I finally convinced them to let me try to drive it and there is NOTHING wrong with the vehicle (my mechanic could not even find any scratches on the under carriage). DO NOT USE BUDGET TOWING if you can avoid it!!! read more

Unless you enjoy overpaying and dealing with shady, predatory people who take pleasure in scamming you for everything you have, then budget towing is right for you. They were seriously snide about taking $317 after towing my vehicle the equivalent of two blocks. Do yourself a favor and do not do business with them. read more

budget towing , towed my wifes car after she blew out her back tires in ypsilanti she left her car for 15 minutes and when she came back her car was gone . budget towing charged her over 200 dollars to get her car out , and said if she would have left a note , then they might have gave her more time. more time that 15 minutes you stupid idiots .in todays economy there is no room for companys such as budget towing and it is my mission to let everyone know , that there company sucks hope you sleep well at night , this is just the start . i read more

Complete rip off stay away. THEY QUOTE ONE PRICE FOR A TOW AND IT STEADY GOES UP THE LONGER YOU WAIT FOR THEM TO COME. YOU WILL WISH YOU CALLED SOMEONE ELSE. They charged me 945.00 to replace a hose clamp- NO JOKE. And the hose clamp they put on broke after 50miles and had me broke down again. Every fear you have of being stuck out in the middle of no where and taken advantage of by some hack mechanic will be realized if you call these people. THEY CHARGE FOR PARTS THAT THEY DON'T USE. THEY HAVE NO CONSCIENCE. I am disputing the charges with my credit card right now with them. COMPLETE NIGHTMARE!!!!!! read more

I always feel bad for the person who has to rescue their car from this place. My cousin recently had parked in our apartment lot here at Lakeshore while visiting us for a week. Somebody or the tow company themselves towed his car because he didn't have a Lakeshore parking tag. (I don't know what the day limit is, but our second car didn't have a sticker for almost a year and we were never towed). When we went to pick the car up, it was cash only and $282...his car was towed around 5 p.m. and we picked it up after 9 p.m. after thinking it was stolen. When we asked why it was so expensive, the girl at the desk had no idea. I used them once for towing. It wasn't that it was really expensive, it was the person that was working the tow truck. He not only cringed that we were paying credit, but he didn't even give us a receipt, we had to go to the shop to get one and he hadn't even written down our names on the credit form, so it took the employee helping us a bit of time to find what we needed. read more

the other night last week at4am when my tire blew and I had to be back on site at 8am & a passerby helper had stripped the last remaining lug this man Buddy came out after tow company #1 failed and left me with a good luck and Buddy & his son did not fail and towed me back to the shop and broke out torches and cut the wheel off, saying I wasn't gonna leave you we'll get it from the moment he had arrived to the very end and charged no extra for it and if your tire blows out I would recommend only calling budget/stadium towing and asking for Buddy & his Son. read more

I parked in a tow away zone (didn't realize it at the time) and got towed by this company. I would give them 0 stars if I could. The woman on the phone was short tempered and barely helpful. The location was in an incredibly sketchy area, the building was sketchy. No signs or anything to show that this was the place. Minimal lighting. I felt like I was going to get mugged in their parking lot. The woman at the front desk was super rude and acted like I was lying to her about having my registration and insurance Information in my car and not on me (who keeps that on them???) The driver that took me back to my car was creepy and rude. Once the woman at the front desk either noticed I was giving them a review or saw my paper work she started to act "friendly", apologizing about my car being towed. 0/10 would avoid if I could. read more

horrible services their rep LORI is very rude she will charge you some random prices and fees . this place is a joke ..... read more

I have an auto club. They cover $75 for a lockout. Budget told them they would need another $45 or the would not come out. Hung up the phone and called budget directly. Asked how much a lockout to my address was and was quoted $65. So if you have roadside assistance they charge $120 but the real rate is half that. Nothing but a bunch of crooks who will try to rob you blind. Will be reporting them to the state for price gouging read more

They charged me for a service they did not perform while my car was impounded. Attempted to ask for the money back before taking them to court. I took them to court... and WON. I encourage everyone and anyone unhappy with their services to file a lawsuit in small claims. Best $25.00 filing fee I ever spent. read more

Like most tow services, they are underhanded and sneaky about the way they deal with people. My car was in a hit and run accident and though I had no-fault insurance, I had no recourse to recover any loss of my TOTALLED vehicle. I was out of work and had just found a job, broke as a joke and BEGGED to get my plates back from them. Even offered to give them my vehicle for scrap and their answer was no because I owed them a towing fee, a hookup fee, and $20/day storage. And if it's "bolted down" to the vehicle you can't have it until the bill is paid in full. The gentleman added that if I didn't hurry up and pay what I owed I would go to collections. I know that people run a business to make money, not not giving me my plates back seems not only heartless, but not entirely legal. The whole thing seems opportunistic, like they know they have you over a barrel. read more

Rude people! Lost my truck keys and refused to take responsibility! Will not respond to emails Have not call me back and they are Rude ignorant customer service! I Would not recommend this location! read more

Thank you to Justin H. for rescuing me with a tank of gas while stranded on the expressway with my 83 year old mother in law. You were prompt, professional and helped guide us back to the expressway by keeping your lights on and safely blocking the lane for a few seconds so I could get back on the road. From the time of my call to being back on the road was very quick and I greatly appreciate the professional service! read more

Don't get scammed! Police dept. is contracted with them. Every time an accident is dispatched they automatically show up stating you have to used them and not your own towing company of choice. The engine caught on fire and was put out before police or fire dept. showed up. Was told they had to take the car in due to the fire engine. Never was told of the cost of their "special towing equipment" there were no special towing involved! They also charge "storage fee's". So if you don't have $440 to come get your un-drivable car, they will continue to charge $25 a day and you will get bad credit for not paying the ridiculous amount they charge. Maybe they should disclose the cost because the car could have been towed elsewhere. Very unprofessional, money hungry, insensitive slim of a business. Beware this is no budget!! read more

This place is the most crooked place I have ever encountered and are basically allowed to commit car theft by law. Offers nothing but excuses to their unjust towing instead of taking responsibility for their actions.Not only that but the people that work here have serious character flaws to allow and look past the illegal activities this establishment participates in. It unbelievable such immature children could run such of an illegal opperation. These people are the scum of the earth and do not deserve one good thing that has ever happened in their lives. First of all let me tell you I understand that most people that get towed probably deserve it in some way shape or form. This is not one of those moments. My girlfriend parked at the apartment complex I live at to visit for a while in river drive apartments in a marked guest area. It is there for those that are stay past the time you are allowed to park anywhere else. (10:30 pm- 6am or something like that. That night she went to leave and found her vehicle was missing and thought it was stolen. Found out later that the Budget Towing took her car from the guestlot mistakenly because they seen another vehicle, my neighbors as well as friends vehicle, that looks the exact same parked without a permit in another area other than the guest lot earlier in the day. I gave them the benefit of the doubt considering maybe they thought she had moved the vehicle and then came back later after identifying it. But after I asked them if they might have taken the wrong car and they refused to identify any evidence that her car was anywhere else other than the guestlot, They told me all the evidence they had was a map with a marking that showed where they think she parked. They then refused to entertain the idea that maybe their tow truck drivers made a mistake and took the wrong vehicle, and was also extremely rude when speaking to me over the phone and in person. After I got nowhere I turned to the police department to file a stolen vehicle police report and was met with confusion. The police department basically told me that when a tow driver takes a car no matter what it is not stealing it is impounding. I tried to explain the difference that my girlfriend was not parked in a lot requiring a permit therefore no impound was required and that she was unjustly towed therefore the equivilant of theft. Needless to say that went nowhere and we ended up paying the rediculious $360.00 to get it back from them. For anyone dealing with this i suggest to not bother contacting them at all, they are not interested in working with anyone they are just interested in stealing you car, money, or both. So just go sheaf and duke acomplaint with their certifying and ir licencing officials, file apolice report, record everything they say to you if you do contact them, and file for ahearing to retrieve your money back if you were unjustly towed by these people. read more

don't use this shit business for anything. there are plenty of other good places to use for lockouts/flats. straight up don't deserve anyone business or money, they take enough gripping up parked cars. Call elsewhere. read more

The evening of the Fourth of July when no one else were even answering their phones, they had someone out to me very quickly. I had gotten a flat tire while driving on the expressway. . read more

Omg these guys are the best! The most friendly driver showed up to do a tire change for me, I swear to God he looked like Ricky Martin. Straight SEXY. I almost hope my other tire blows:) I wonder if they all look that good. read more