I needed a large climate-controlled storage unit to store my furniture and things in-between jobs…read more Karla is great to work with. She is very professional and friendly. The facility is clean and secure.

It was all great. Very clean facility with awesome security. Never felt like the things I kept…read morethere during a long transition would be stolen or damaged. My husband and I cleared out the unit just before the new year to make our move across the country. Literally 1200 miles away. It was stressful and long as we had our pets with us. It was also the new year once we arrived to our destination. If you can imagine, we weren't totally settled when we arrived. We called back to cancel our unit from being charged some time after the new year and left a message. Carla called back and said our unit won't be charged and we apologized for the delay in getting back to her. I'm not sure how but a message was left after where she had a few choice expletives and f bombs she had to say about us. Really disheartening considering we always tried to be as respectful as possible when dealing with the company. Overall the experience was great. But it really stunk to deal with that.

Great storage unit, very clean and well lit with easy access to my unit. The management staff is…read moreGREAT! I really appreciate all of Marty's help and he took care to make sure I had a great unit and a great move in experience. They are wonderful to work with.

Marrty (the manager here) is amazingly kind and helpful. It's easy to get in and out of the…read morecompound and the prices are reasonable.

Strict managers who are fair, friendly and follow through. I could not trust this crew more. We…read morefeel safe and secure storing our goods here.

Took advantage of the free truck rental with opening a new storage account. That was about the only…read moregood thing. The truck itself was disgusting. It was filthy and oh my god, it smelt so so bad. The lingering body odor was almost unbearable. Fast forward to returning the truck, I get a call from the business the next day and speak with Amy on the phone. The only reason Amy called me was to scolded me like a child because I didn't park the truck in the right place and then starts accusing me that I left their truck door open all night. ( keep in mind that it's unlocked 24/7) asked if she had evidence of what she was accusing me of and then she says that " the cameras can't see out there" I ended the conversation at this point. Thank God I don't rent from this location, because I would never want to do business with them again after that. It was insanely unpleasant and unprofessional.

Clean Brand New Facilities. Doug was easy to work with and made my relocating easy…read more Would recommend for any long term or short term storage needs.

I've never felt the urge to leave a review for a storage unit company, but I have to say our…read moreexperience with Big Red Self Storage (Yankee Woods location) has been amazing and I would easily recommend them to anyone. The units are clean and everything is very secure and well-maintained. The manager, Doug, went above and beyond to find us a storage unit that would accommodate all of our stuff from our move and he worked with us to ensure it would be available as soon as we needed it and then even swapped units for us once our moving truck arrived so we could unload our stuff as close to the big moving truck trailer as possible. He makes the paperwork and the process super quick and easy and offers the kind of customer service that you wish every other business had. If you need a storage unit in Lincoln, talk to Doug at Big Red Self Storage, Yankee Woods! Thanks, Doug!

Very clean and helpful with questions that a person has. At the south location there isn't a lot of…read moretraffic.

From the owner: Brand new facility built in 2022. We have small, medium and large storage units. All units are…read moredrive up. Facility is well lit, gated with pin pad required for entry. Also offer large outdoor RV and camper spots with electrical.

Amy was a great help. She was very helpful and professional. Got me what I needed on time.read more

Great network. The storage site I initially visited didn't have any rental spots available, but I…read morewas given referrals to 4 other locations. The managers at both storage sites were friendly, efficient and most helpful. Great job!

Tried renting a uhaul, made a reservation a week in advance and nobody from their team reached out,…read morenobody said anything about them being closed for covid, so i go in today to get one and boom roasted My day has been sent to the shadow realm

The main gate is always broke so you mess up your tires driving on there rocks would not recommend…read morethem at all

I rented a parking spot for an unused vehicle a few days ago. The rates were very reasonable…read morecompared to other locations in Lincoln. Jennifer made the whole paperwork process super easy. There is no doubt in my mind that I picked a good location and I look forward to continuing with Big Red. We previously had an indoor storage unit at another Big Red location in town and that worked for over 5 years.

We needed a storage unit for the summer and when I reached out, the staff was quick, responsive,…read moreand professional. The fact that they provide a moving van free for a day for new customers was a huge benefit. Upon my arrival at the Van Dorn location, Tami was a huge help, providing terrific directions to our unit. 10/10 would recommend.

I wish I could give a lower rating. This is the sketchiest place I have ever dealt with. There were…read moremany times I was locked out of the gate for no reason so I would have to call the main number to figure out why. On 4-1-25 my bill was 87.99 for a outside space and on 4-1-26 my bill was 132.99. Crazy bad business and I would not recommend these theifs to anyone.

The only reason I gave one star as my review is bc I wasn't allowed to give zero stars. This…read morecompany is beyond crooked. They start off with the best rates in town but every 3 months that jack your rates up a little more. I got my 10x20x8 unit several years ago and originally was paying $120/month and I now pay $260.... Don't even get me started about the hidden fees if you're late. They are absolutely heartless and will not in any way be understanding if your payment is late. On the 4th day of the month they tack on $40 for being late and then another $15 on day 7 of being late and another $20 the following day after that. After 3 weeks they gouge you a little more but this time charge $75 and then after a month of being late they hit you with you next bill and an additional $100 on top that. In other words, they make it nearly impossible to get caught up. When they cut your lock they will steal your belongings and go through your belingings. I advice you to run as far from this shithole as possible