Unfortunately, our Steamboat Express shuttle did not pick us up from the hotel to take us to the…read moreairport. Tried to get an Uber, but there were no drivers available. Thankfully, the hotel highly recommended First Option and they were able to pick us up in about 15 minutes. It was nice being able to speak with someone right away and kept in communication with the car's status. Our driver was really kind and got us to our destination safely.

That isn't what my review is about. It was my fault for not adding the 5th when he decided to stay…read morean extra day. The way she handled it and her explosive attitude is my issue. We were helping bring the bags to the car and she yells at us for not helping! Asks if she has to do everything?? Two of the men literally had bags in their hands walking towards her. Suzanne's attitude was horrible from the beginning. She complained to my family about how long our bags were taking and said if any were lost she didn't have time to wait for us to fill out the form. She was extremely rude to them and made them very uncomfortable. Then we get in the car and she has all the time in the world. Very strange behavior. She yelled at us across the parking lot for not following her directions about where she would be. There were multiple mixups about times and despite who was to blame she gets very combative. Horrible customer service all around. Instead of trying to come up with solutions she passes out blame in an attempt to always be right. Our uber driver knew all about her. She has a real reputation in Steamboat and he said she was banned from driving for them. Of course this is hearsay but seems spot on. There are so many more professional transfer services in the area.

Not sure why some negative reviews; we did not experience any of those issues. Suzanne maintained…read moreexcellent communication for pickup and return from Steamboat condo and Hayden airport. Our arrival flight was delayed due to snow at Hayden; she very patiently waited for us to get skiis (which take forever) and got us back to airport well ahead of our flight; as we requested. We really like the fact she has a trailer so all the bulky stuff is not inside the comfortable vehicle she picked us up in. On our next trip to Steamboat we will again call upon Suzanne for reliable and professional transportation service.

Bus line that takes you all over. My advice, ditch your car and ride the bus. Bus drivers are…read moresmart, courteous, no-nonsense about masks, and will tell you how to get to where you're trying to go. They're basically tour guides. Very helpful with the wheelchair ramp too. And it's free, folks! Keep it up!

Got a free line on the green line from the historic area to the gondolas, then a free ride on the…read moreorange line to my hotel. I was the only one on the bus to my hotel at 12 noon, but there were several skiers on the green line to the gondolas, even a 93 year old skier that used to instruct. The bus rider was kind enough to wait for him crossing the road by Residence Inn, which I thought was extremely patient. It's not easy walking in ski boots with all your ski gear at 93!!! Shout out to these lovely bus drivers who are polite and helpful to clueless first time riders wanting to avoid walking back 5 miles to their hotel after a delightful morning run/walk! Free is for me!

This company does everything right. Very personable people who will actually talk to you on the…read morephone. Just had a ride from the Hayden airport directly to our hotel in Steamboat Springs. Our flight was delayed an hour and a half in the evening and they were there smiling with a sign and our name. They had tracked our flight. In addition we had mentioned that our trip was to celebrate my 81st birthday and there in the van was a Happy Birthday banner. So thoughtful and our ride to our hotel was pleasant with our driver pointing out sights along the way. Very impressed with the whole operation. Thank you for a job well done.

we are so happy to find a new reliable transportation service to HDN. Our driver was prompt,…read morefriendly, courteous, and helpful. there was excellent communication with the officeregarding our reservation and expected departure time. I will definitely be using them again!

May 2026 My wife and…read moreI are Marriott Vacation Club owners, and I honestly don't understand all the negative comments some people make about timeshares. A lot of it comes down to how you use your ownership. We love ours, and it has more than paid for itself over the years. We recently stayed at the Sheraton Steamboat Resort Villas in a one-bedroom villa with a full kitchen, living room, and plenty of space to relax. The accommodations were comfortable, cozy, and perfect for an extended stay. One of the best things about this resort is the location. Once you park your car, you really don't need to drive again until it's time to leave unless you're planning to explore the surrounding area. There are numerous restaurants within walking distance, along with plenty of mountain activities and attractions nearby. The resort itself offers a full schedule of daily activities through its event calendar, an activities room, and access to the restaurant and bar located in the main hotel. There is always something to do whether you're visiting for a few days or an entire week. While the villas are still very nice, it's probably not too far off from needing a refresh and some updates. That said, everything was clean, comfortable, and well-maintained during our stay. This is a fantastic destination for both winter skiing and summer mountain adventures. We thoroughly enjoyed our stay and would gladly return.

I was pleasantly surprised. Clean with many amenities. Little food place. The bar was the weak…read morepoint. Rooms were nice. Overall very pleasing. I would stay there again.

We stopped in Craig on our drive to Chicago and I am glad we choose to stay at this motel for a few…read morereasons: 1.) Price- $68 a night which includes a spacious/clean room, comfortable bed, a microwave, a refrigerator, a 40' flat screen and my favorite FREE SAMPLES at the desk! 2) The staff are great- the amazing staff go out of there way to make you feel welcomed and comfortable Additionally,I loved that they had BBQ's you could use and rocking chairs in front of each room. This motel is comfortable and just what we were looking for on our way through town. There are a few things that could make my trip a bit more pleasant. The lighting. There is no overhead light and only lamps to light the room which is very large. Therefore, the light at night was a little dim. Lastly, the room was clean but had a little bit of a weird musky odor to it which wasn't very once you stayed in the room for a while but when you first entered hit me pretty hard. Overall, if I were driving through Craig again I would choose to stay at the Bear Valley Inn.

It was a cute hotel. Easy to find and the staff was extra friendly. Next time I come back to Craig…read moreI will most definitely stay here. Only issue I had personally was the bed it was hard but it's a hotel bed.

This is a really great Fairfield Inn & Suites…read more There was fresh pink lemonade and hot coffee in the lobby throughout our whole stay. Was a great treat after coming back from hiking (we stayed during the summer) but i'm sure the hot coffee would be amazing after a long day on the slopes. Rooms were very nice and tidy. Staff was very friendly. Only issue would be the gym or should i say lack thereof. Makes sense because most people wouldn't need to use it as they've be hiking or skiing over their stay, but frankly it's a very small and random assortment of weights and I wouldn't necessarily call it a gym.

Such a pleasant and comfortable property to stay. Our room was huge with a jacuzzi tub. The bed…read morethankfully, was very comfortable and even though our little dog was a complete a$$hole; barking if we left him the staff was very accommodating and kind. Good thing it's a dog friendly town and we were able to take him where we went afterwards. The breakfast was more than enough in terms of options. The hotel is immaculate. Housekeeping was only by request which was fine by me as I bring my own Lysol wipes to a hotel anyway. We would absolutely stay here again. Front desk staff were very nice to us. They have a little store for snacks too.

If I'm being honest, I don't remember too much of this location as it was the first of many BW…read morestays on our recent road trip. However, nothing went wrong so I'll say it was a great stay. Breakfast was good, and I loved the deer and other animal statues scattered about the property. Always friendly staff at BW, they always make you feel welcomed. One odd thing I do recall, there were two desk chairs in the room, so the table was situated in a way that made it stick out further than most locations, and I ended up bumping into it during the night.

Comfy beds, great staff, and The breakfast is top notch! Good bacon, and a waffle bar that made me…read morefeel like a kid!