Rip off artists. The Nissan Altima we rented had an expired inspection and was delivered dirty…read more They then proceed to charge a cleaning fee even after the car was vacuumed very well just 10 min prior. It was returned with a full tank of gas. Terrible customer service. They lied about returning mid-rental to inspect the car, instead made us sign a new contract at a higher rate to keep it. Beyond that they said we could come back with our insurance card and remove their insurance. When we came back they said no we can't do that even though the woman behind the counter admitted that she did say that.

Had to have repair work done on my. My go to car rental was Enterprise, but they had no…read moreavailability anywhere in the area. It worked out for the best because Denise at Rent a Wreck Hackettstown reallytook care of me. She was absolutely super to work with: friendly, knowledgeable, and very accommodating. Highly recommend.

Horrible. Horrible. Horrible. Rented a truck (or so I thought). Got a confirmation number. Was…read moreprovided a pick up time. Showed up and the place was closed. The business next door said the woman went home sick. That's a shame, but where is the customer in all this? No phone call, no notice, nothing. Had I been warned, maybe I could have made a plan B. I reserved this truck because I had to MOVE, not for pleasure. Now I have no truck, and the move is jeopardized. I pieced together a solution, and got through the move, although it was delayed and cost me a lot more than planned. Called Penske customer service to ensure that the credit card I provided for my reservation was not charged. No apology, no concern, nothing. Things happen, people go home sick, but you are providing a service, you can't forget the customer in all that. I deserved a heads up and I most definitely deserve an apology. Don't bother with this place.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Jen Castellano is very sweet and will do whatever it takes to more than satisfy her customers. She…read moreis truly great at what she does and is a pleasure to do business with. I recommend her to anyone that needs a car rental!

I would like to thank Rosalye for doing an amazing job. She helped me go step by step through the…read morerental process and made it so easy and stress free. Thank you again for everything.

This place is a nightmare I rented a minivan for a trip…read moreAnd the car had 110k miles and looked like a piece of junk It had rust and dents all over In addition the car smelled like smoke. Trying to work thru this awful rental, the owner called me to try to work through the headache. She never called back! In addition The person working there is disrespectful and not happy to be in his job Fly clear of this place!!!!!

I had looked at a few rental companies for a pick-up truck rental and found that Enterprise-…read morePlymouth Meeting location was the easiest (by far!) to work with. They were able to clearly understand our needs, provide clear costs without any hidden fees, and made the rental process smooth. I specifically worked with Ashley Daniels, one of the assistant branch managers from start to finish- could not recommend anyone more. She was personable, understanding, clear and thoughtful!! Highly highly recommend!!