We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

We have had Mite-E Exterminating service our property for three years and they have been fantastic…read more Josh the owner is super friendly and helpful. I would definitely recommend.

My wife had an ant with wings on her pant leg and another showed up in our car. I was worried that…read moreour new house was infested so I called this company because they were rated highly on Angieslist. Very happy with this company - Mr. dean came out to the house and thoroughly inspected and found... nothing! No charge for looking, no "well, just to be safe.." It's hard to find honest businesses these days, but I trust these guys and I will use them if I ever have any trouble in the future

Jerry is honest, dependable, thorough and respects my space. He was concerned that I have a pet so…read moredid all he could to avoid a trap that may harm her. He lets me know his ETA and was always on time. I had to reschedule a few visits due to illness and he worked with me. I HIGHLY recommend Hoke Pest control for his great service, communication, and I'm always wanting to promote a local business vs a corporation that really sees us as numbers and not trusted clients. I will give Hoke's my business if needed in the future. Thank you, Jerry Hoke! I'd give his business 10 stars if I could!

Hoke pest control is a wonderful locally owned company here in the Kalamazoo/Portage community. I…read morehad some trouble in the basement. Jerry was prompt and confident. He took his time examining the areas and diagnosed the situation and entry points. He treated my basement and around the foundation. He then educated me on the reasons these little pests kept entering. He came back a 2nd time, as part of the service, to check on everything and retreat if necessary. A few weeks later I had a problem with yellow jackets and Jerry came out immediately and he had the problem taken care of in no time. He texted me pictures so I could see the before and after! Jerry is the best and I have total confidence in his abilities. The chemicals he used were pet friendly, so my cat was in no danger of getting sick. Please call Hoke! You will be a customer for life!

Steve always does a great job on my monthly sprays for mosquitoes. This service makes it so I can…read moreenjoy my yard in the summer with out getting eaten alive.

Good people. on time, and said I would get a follow up…read moresecond visit which did not happen. no second visit. they wont take cash, so I gave them a check for $300. two months later, they had not cashed the check, and I had switched banks. then I got a bill for $300 and a bounce check fee. I offered to pay $150 for the one visit, and they said no. they then reported me for non payment. Disappointing!

I set up an appointment with MS, and the next day I realized I set up the appointment on a day my…read morelawn care people would work on my yard.. I called to change the appointment with MS and was told the message would be relayed to the appropriate people, and I would get a return phone call. Six days later, and I have still not received any phone calls of any kind from anyone at MS. I did receive a couple of text messages indicating my appointment was still on their books for the date they had originally scheduled. When I texted back to indicate that I needed to change the appointment, I received a text back saying that the message would be relayed to the appropriate people, and someone would contact me. That never happened. So I texted back and said I wanted to cancel the appointment, and miraculously, someone responded immediately saying they canceled the appointment for the date that was originally scheduled, and someone would be in touch with me with the new date. It took me multiple phone calls, and texts to get the appointment canceled altogether. I no longer have confidence in the company as it is run today. My past experience was good a few years back, but no longer.

My experience: I live in a wooded area on 3 acres of land…read more I contacted mosquito squad for a one time treatment for an event. I was told the treatment lasted 30 days by the customer service representative, and I had read about their signature "Protective Barrier Treatment". One week after treatment which was two weeks before our event, there wasn't the slightest difference in mosquito biting us. The mosquitos were as horrible as they've been all summer. I spent quite a while speaking with a representative on multiple occasions. First he said to me "did you read the fine print on your contract?" To me this meant: We trick you up front but say the truth in tiny print so we can legally take your money. I am not a confrontational person (in fact I rarely ever write reviews), and I knew where this was going, so I calmly explained to him where I was coming from. He said that the mosquitoes were probably coming from somewhere else (obviously) and that was not up to him. I tried to reason with him that they cannot sell a service/product which they cannot back up. He went on about how good their pesticide is (which I'm sure it is), but that's not the issue. The issue is that they sell a service which they promise works, but they cannot actually back that up. Pros: The representative was able to offer me a one-time re-application treatment, which in the end I was not able to take because they could only come one day before the event. At that point, my family was already camping in the backyard and it was hard to move everyone out of the yard. Plus I was skeptical about having people and pets around pesticides that same day. My advice: CAUTION!!! This company does not stand behind their advertising slogans. They also CANNOT possibly guarantee a "barrier" against mosquitos (at least not in wooded areas). They WILL NOT give you your money back. I believed their propaganda, trusted them, and in the end lost 100% of my money. There is zero value in this company. Ask lots of questions before deciding to go with them. Or better yet, go with a company that has integrity.