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    Budget

    1.7 (96 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 weeks ago

    Budget Photos

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    Rented car

    Horrible experience with this place's car rental. We were on vacation and rented this car for a day. We paid for a regular car but they gave us an electric car. They gave us the car with an extremely low battery. We had to literally struggle to find a charging station all day!! Worst experience! Words of advice: pay a little extra for a better experience, especially if you are on vacation.

    Not a soul un sight. Where the hell is my guaranteed rental that's over an hour late?

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    9 months ago

    Helpful 5
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    12 days ago

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    1 month ago

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    1 year ago

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    1 year ago

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    5 months ago

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    1 year ago

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    2 years ago

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    8 months ago

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    1 year ago

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    2 years ago

    Helpful 3
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    2 years ago

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    2 years ago

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    1 year ago

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    7 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    This is our first time here Have been here waiting for an hour outside in the cold Ridiculous.

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    6 years ago

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    3 years ago

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    12 years ago

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    4 years ago

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    10 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Budget

    Review Highlights - Budget

    Monday morning, VERY busy, feels like NYC Manhattan location...

    Mentioned in 2 reviews

    Read more highlights

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    AVIS - New Orleans - Car lot

    AVIS - New Orleans

    1.6(65 reviews)
    0.0 miCentral Business District

    We picked up our rental car on a Thursday morning right when they opened at 8am. This location is…read moreon Canal Street and is the same place as Budget Car Rental (they're owned by the same parent company). When we were going through the pickup process, the representative asked for proof of insurance which was not typically our experience when getting a rental car. We got that sorted out but then later the credit cards wouldn't work on the machine so he tried another register and then it worked. This whole process took longer than we would've liked but we got here early expecting delays. We filled up gas at the Chevron station nearby before coming back. After we dropped off the car and were in the process of paying, they accidentally charged us for gas assuming we didn't fill up the tank. Eventually the representative was able to fix this and refunded us the gas amount charged and then we were on our way. There were a couple hiccups during our experience but they were eventually ironed out with some time and patience. It also helped that the workers were friendly and were knowledgeable and experienced in resolving issues. Everyone's experiences vary at places like these but I can say for us, the pickup and drop-off processes were smooth for the most part.

    I want to emphasize that this review is specifically for the Avis at Louis Armstrong Airport (MSY)…read more Other Avis experiences have been far better. The rental started off bad. It took me 45 minutes to have the car delivered. Advice: don't offer that service, if you can't do it efficiently. It generally takes less than 5 minutes to walk to the car. It got worse. The battery on a 2026 hybrid died, and they wanted to charge $173 for a jump! The explanation was that I didn't pay for roadside assistance insurance. My take: a ne w car should have a good battery, and, given that modern cars don't let you forget to turn off the lights, plus I'd driven during the day. So I had it jumped, drove 20 minutes to make sure the battery was charged, checked out of the hotel, and... the battery was dead again. It took 6 hours to get a tow, for which they wanted to charge $319. At this point, they need to refund the rental. I am serious about this, even if work is paying.

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    AVOID AVIS CAR RENTALS!!!!!!!!!!!!!!

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