Shout out to the service at this location. I rented an Enterprise vehicle in Omaha and as I'm…read moredriving west on I-80 the check engine light came on. I drive to this location at LNK airport and was greeted by asst branch mgr Chance. He was super helpful and got me in to a replacement vehicle no questions asked. I will was super relieved to continue on my travels with a reliable car. Great location and super helpful. Would highly recommend.

Terrible customer service at this location. With plenty of other car rental options available, I'll…read moretake my business elsewhere or exclusively use the O Street location.

Never renting from here or any Enterprise location ever again…read more Rented a van from them because our van was in the shop. The within 30 minutes of renting, my wife opened the front passenger door and because of a misalignment of the front quarter panel, the door caused a dent on the front quarter panel. I took the van back to the location immediately to tell them what happened and they said they'd file a report once we returned the van. After we returned the van, Enterprise told us that we owed them $2,000 to fix the front quarter panel from opening the door. They explained this is their policy but it doesn't make any sense to me that we'd be liable for damage that occurred during normal usage like opening a door. Absolutely ridiculous.

I was very happy w my experience at this enterprise location. My car was arranged via State Farm…read moreinsurance. I was picked up at my home, right on time by a very nice lady. All the employees I met were friendly and professional. The car I got want fancy but worked properly and was clean. I would recommend this business.

I've rented from this location multiple times. Nearly always have gotten upgrades to a better car…read moreclass. The last time I rented a car I had one for personal use but had a back to back rental for a work vehicle. The morning it was due they called and asked if I just wanted to keep the same car and moved everything over to my business account so I didn't even need to go to the airport to fill out paperwork!! 2 thumbs up!!

2 stars because it was easy to get a car…read more However the return was a other story. They have no covered parking or reception area. You have to park on an uncovered lot and drag all of your luggage to the Terminal. Normally it's not a problem if there is no rain or snow and if you travel without your family. In this case The luggage carts where covered in snow and impossible to get out when I told the National Car guy(Lanzó) that i had to pull up to the terminal and unload. He said well you have enough time since your flight is delayed. So I asked if he could help and take the rental and drive it back and he of course said no and sat down. He was so short with his answer and so unwillingly to even get out of his seat and give me good customer service. Oakland, LAX, SFO, NY National is everywhere I go National is my go to. Maybe it time to try another Company with employee like that. Oh yeah, they were so unwilling to leave their chairs that they even ask me if the tank was full and if there was any dents without even going out there to verify for my sake and theirs.

This review is only for the rental car part. We always go to this place to rent a car when we visit…read moreNebraska. The owner is super nice, and the prices he gives us can't be beat. The cars we have rented are always clean, runs very well and has never disappointed us. I highly recommend this place.

I bought a car from them a few months ago. There are many problems that I had when I first bought…read morethe car. At no point was I informed of any of these problems. First the odometer didn't not work but they did fix that. How do I know how many miles are actually on the car? The coolant gauge does not work properly and most of the warning lights do not work. The check engine light bulb was taken out, which seems pretty questionable. These lights are important. They're there for a reason and if they're not working, how am I going to know if something is wrong? The worst thing by far is I found my airbag diagnostic monitor was disconnected. Both electrical connectors were physically disconnected. The thing that is supposed to deploy the airbags in the event of a crash were disconnected. I've basically been driving around with no airbags. I don't know what kind of car dealership this is but I would not recommend buying a car from them.

I will NEVER rent from Hertz again based on my experience at the Lincoln, Ne. airport. I'm only…read moregiving one start because it's the lowest. I understand they don't always have the requested automobile. However, they need to tell a person this information BEFORE they walk out to the automobile. It would have also been nice to know I was being charged for the upgrade I DIDN'T ask for. The young lady had zero customer service ability, when I returned the vehicle she was more concerned with playing on her phone then anything else. This experience was so bad that I will gladly pay more the next time I rent an automobile.

I had made a reservation after being in a car accident. I ended up rescheduling for two weeks later…read morecase of a family funeral. when I tried to call about my updated reservation weeks later, no one on the phone could see my updated reservation and only my previous reservatio. the lady on the phone said only the specific location can see the current reservation. but she could she my old one......I had the worst customer service ever trying to get a hold of some after hours! the automated number I tried 5 times and it kept saying it wasnt hearing anything from me or it would cut me off when I tried to sol out my last name or give my confirmation number. when I finally got a real person after yelling representative numerous times she ended up hanging up on me without asking if there is anything else she can help me with.

Can't be trusted. I had used him a few times for medical appointments and he was always great…read more About three or four weeks ago I had a time call for him for the next morning. He assured me he would be there, and he was always good about that in the past. But this time he never showed. He didn't even call, just didn't show up. Because of that I missed my appointment, which was to check the incision on the back of my neck from a recent surgery. Since I missed the appointment I did not know that the incision had become infected, since I couldn't see it. I ended up in the hospital for five nights and had to have another surgery to control the infection and am still on drugs to control it. If he had called I could have taken an Uber and the infection would have been found before it got this bad. DO NOT TRUST THIS GUY!

Wonderful and friendly. Respectful and right on time! Excellent!. Felt so comfortableread more

My daughter rented a vehicle from here. They rented her a vehicle with known defect, including…read moreelectrical issues. When she had an issue with the vehicle she is charged for towing and administration fee. So they either make money off having a defective vehicle towed or you have to pay their daily roadside service. They refuse to answer the reasons that the renter isn't responsible for towing and also why it takes a month to receive a letter regarding these expenses. Took eight days for a letter to be received from the date of print out that says card on file will be charged a week after mailing of the letter. Please use care and research the vehicle they rent before accepting in case there are known common problems. Would absolutely never recommend Avis.

Horrible customer service. Internet says that location is open until 2:00 PM, when you get there…read morethey say they are open until noon. The owner of the location was inside just on the computer and refuse to honor our reservation. He would not even open the door to explain why he couldn't We went to the Lincoln Airport location to get a car and they were wonderful to work with. They got us a car. Stay away from this location. They obviously don't care about anyone but themselves.

My daughter rented a vehicle from this company. The vehicle has known defects yet they want to…read morecharge a towing and administration fee. I looked up the vehicle after she had an electrical issue (battery would not hold charge) also upon further research saw this is known to have several other common issues including some that can be a safety issue. So be aware to pay extra if renting from this company.

Arrived via Amtrak at the Omaha station on a Monday morning, and had to kill a bit of time before…read morepicking up my rental car. I eventually got to Avis, and was immediately helped by a woman who's name escapes me. I was originally written in for a Dodge Charger R/T, but decided to go with the more fun option of a 2016 Challenger SCAT Pack. The car was very clean and well kept up, and had the new car smell. The woman who helped me was incredibly helpful and kind, and made sure to run through all of the rules and regulations. She was also nice enough to remind me that they check the rear tires after the car is returned. I will most likely be traveling back to Omaha via train in the future, and will most definitely be renting from here again.

It's freezing outside, my car breaks down and I have five special needs individuals with me, and I…read moream waiting for a tow truck. I needed a car and this Enterprise team did everything they could to accommodate me. I cannot praise this group of employees enough. They were amazing! Give them all a raise for going above and beyond. Thank you!

I rented a car that ended up having a severe shimmy in the front end once 45-50mph was reached. I…read morecalled the 800 number and was told to exchange the car at the Lincoln airport. After arriving at the airport and explaining the situation to the manager, she was quite rude, said she knew nothing about it & told me to drive to "Omaha or something " (about an hour drive away) I replied no it's not safe and asked something to the effect of, " so it's just my problem then?" Then the manager at the Lincoln Airport enterprise car rental told me to "F-ck off and get out of here " , ending in an argument as I walked away from the counter. It took five days to get the car exchanged for a new one. NOT USING ENTERPRISE AGAIN ANYTIME SOON!

These guys are the best in the business. I got outstanding fast service from a smart, talented and…read morefriendly mechanic named Tony. He went out of his way to make sure the job was done right and would highly recommend them to anyone.